Horizon Zero Dawn™ Complete Edition

Horizon Zero Dawn™ Complete Edition

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mbiedzynski Jan 10, 2023 @ 12:40pm
Anyone know how to make Horizon work on a PC anymore?
Guerrilla Games "updates and patches" have made the game unplayable on any of my PC's (New and old) does anyone know how to make it work again?
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Showing 1-15 of 64 comments
cswiger Jan 10, 2023 @ 1:04pm 
This game hasn't changed in a year; the last update was 1.11.2 back in Jan 2022.

If you want help, you're going to have to do a better job of describing "unplayable", which could mean anything from crashes to low FPS to problems setting up a controller....
Spratty23 Jan 10, 2023 @ 9:30pm 
Can you start by first explaining what problems you are having
then describe your system set up from operating system to hardware?

This game runs with no issues for me personally and I imagine many others so I suspect there is possibly a hardware fault or a borked driver or you may even in an extreme case need to do a full OS wipe.
Spratty23 Jan 14, 2023 @ 8:45pm 
Agreed with the above like I also asked before, please actually provide your hardware details it is near impossible to try and offer support for all we know you could be trying to run this on an intel Atom cpu with 2GB of ram with a laptop styled spinny hard drive.
raven80wolfx2 Jan 15, 2023 @ 5:51am 
Constant crashes all the time I am using 5900x 64 gb ram and 7900 xtx. I did everything from looking at audio making sure it's like this or admin disable full screen optimization uninstall reinstall multiple times. Turned off all overclocks. Stop on my right foot don't forget it. Did a backflip? Crash crash crash crash crash. It never ends with this game. Most people will just say oh it's driver issues. No other game has this issue. No crash or issues. It's just horizon a broken mess that has been like that since launch. Devs supported it, but only helped so much leaving us a broken mess to deal with. Even if amd driver some how magically fixes it we are still left with bunch of the community struggling to play this game. Giving the same information since 2020. It's stupid and pointless. We need to message their support email and contact them. customersupport@guerrilla-games.com We need another update this game is in unacceptable state. Easily 50 crashes or more finally I beat the game. So much suffering and wasting time in middle of fights for it to freeze did every fix online I saw. Nothing works it's all the same conclusion bad port.
jimknapp Jan 15, 2023 @ 8:18am 
I had the same issue and even got a refund since I couldn't play the game more than a few minutes. I had other games that didn't want to play well, too. I ended up taking the PC to a repair facility in my town. This was a new PC, I had just unpacked. The problem ended up being cooling. My CPU cooling fan was 120 MM, changed to 240 MM. The PC only had one cooling fan, they installed six. My PC is 11th Gen Intel(R) Core(TM) i9-11900K @ 3.50GHz 3.50 GHz, 32 GB RAm, RTX3080 16 GB Ram, should have been running like a superstar. They also recommended setting the FPS to max of 60. Although they tested it on some of my games and said it ran fine on some at over FPS 400. As you noted, my drivers were also not up to date.
There are some free heat monitoring programs you can get to see if your CPU or GPU are over heating. On a Windows PC press Control, Shift & Escape then select performance to see how the different processors are working.
I ended up buying Horizons again and played it all the way through then did a game+ and really enjoyed it. No problems at all.
Eye of Newt Jan 15, 2023 @ 11:54am 
From what i can tell, the exception code may be related to the VC++ redists.

( https://stackoverflow.com/questions/2091136/unhandled-exception-0x80000001-not-implemented-vc and https://www.supermicro.com/support/faqs/faq.cfm?faq=20942 )

Try, in this order:

1. Verifying the Steamworks Common Redistributables, test if that works. IF THIS FAILS, go to #2.
2. Reinstalling the VC++ Runtime that HZD uses. I'm not sure which one exactly, but to my recollection it would probably be the 2015 or 2018 (64 bit in either case).

EDIT:

The specific DLL seems to point to a number of possible causes for these crashes. The below link may be helpful, but try all remedies AT YOUR OWN RISK.

https://www.lifewire.com/how-to-fix-ntdll-dll-errors-2624474
Last edited by Eye of Newt; Jan 15, 2023 @ 11:58am
Starlord Jan 18, 2023 @ 11:31am 
Works fine on mine running window 10 ,nvidia with 16 gigs on it . Tweak your equipment .
Lord and Saviour Jan 25, 2023 @ 10:23am 
Also getting crashes on a 7900XTX, it seems to crash twice however within a short period of launching, then the third launch I seem to be able to play for a while. It would be helpful if they gave us an actual error code so that we could find the problem and fix it.
Napalm® Jan 25, 2023 @ 3:03pm 
Runs really smooth for me, great frame rates, both average and lows, although I do have a reasonably powerful GPU.
Had one crash in 40 hrs.
I did notice a quite high CPU load for whatever reason (a lot of entities processed at same time in the open world maybe?)
fightgame1 Jan 28, 2023 @ 10:06am 
I tried every option I could find and nothing worked. BUT I finally got the crashing issue fixed. I uninstalled AMD's software. Download the the newest driver (.exe file). Uninstall your driver, and I suggest using ddu to completely remove it. Now, use 7zip or some extracter and extract the downloaded .exe file from amd to whatever folder you want. Go to device manager. update the driver from there, pointing to the folder that you extracted to. This will allow your gpu to use the current driver and have none of AMD's software installed. You can also go into services, and disable any and everything that says AMD and/or Radeon. None of their stuff needs to be running. I literally tried 20 things that people all over the internet suggested and nothing worked until I did this.
Last edited by fightgame1; Jan 28, 2023 @ 10:06am
Spratty23 Jan 28, 2023 @ 6:07pm 
Originally posted by Xenophobe:
Originally posted by fightgame1:
I tried every option I could find and nothing worked. BUT I finally got the crashing issue fixed. I uninstalled AMD's software. Download the the newest driver (.exe file). Uninstall your driver, and I suggest using ddu to completely remove it. Now, use 7zip or some extracter and extract the downloaded .exe file from amd to whatever folder you want. Go to device manager. update the driver from there, pointing to the folder that you extracted to. This will allow your gpu to use the current driver and have none of AMD's software installed. You can also go into services, and disable any and everything that says AMD and/or Radeon. None of their stuff needs to be running. I literally tried 20 things that people all over the internet suggested and nothing worked until I did this.
just out of curiosity for the windows users here, do you still at least get the control panel app when you do this? having access to settings is always nice.

No, this is installing the DLL etc files Windows needs to know what the hardware is and how to interface with it and thus other software can interface, this is just a pure driver install. I tend to do this with clients at work for printer installs as the extra software is often just bloat.

In this case you will not get the control panel etc and it seems some settings or profile corruption with the software is causing the game to crash which is possible so doing a pure driver reinstall with no extra bloatware is the way to go.

Revo uninstaller, using the freeware version is good for doing a decent purge of programs too.
Lord and Saviour Feb 14, 2023 @ 12:21am 
Originally posted by fightgame1:
I tried every option I could find and nothing worked. BUT I finally got the crashing issue fixed. I uninstalled AMD's software. Download the the newest driver (.exe file). Uninstall your driver, and I suggest using ddu to completely remove it. Now, use 7zip or some extracter and extract the downloaded .exe file from amd to whatever folder you want. Go to device manager. update the driver from there, pointing to the folder that you extracted to. This will allow your gpu to use the current driver and have none of AMD's software installed. You can also go into services, and disable any and everything that says AMD and/or Radeon. None of their stuff needs to be running. I literally tried 20 things that people all over the internet suggested and nothing worked until I did this.


Not a slight on you bud and massively appreciate the effort and advice but it is absolutely ridiculous that we need to jump through these hoops to play a game of this caliber. WTH is goin on here.
pirategirljess Feb 14, 2023 @ 1:02am 
huh? I just put together a 13700k & 4080 w/ windows 10. Use geforce exp to adjust settings. Game works perfectly. As easy as opening up and running MS word.
Lord and Saviour Feb 14, 2023 @ 1:13am 
Originally posted by pirategirljess:
huh? I just put together a 13700k & 4080 w/ windows 10. Use geforce exp to adjust settings. Game works perfectly. As easy as opening up and running MS word.
The problem seems to be with AMD cards.
Fayt Shadows Feb 14, 2023 @ 3:06pm 
I'm running a 5900x with 32gb ram and a 7900xtx on Windows 11. And I too am having issues with it crashing all the time. I had been playing on a 3080 and didn't have any issues at all. Upgraded to the 7900xtx and crash city. It seems odd that it's a driver issue considering that the playstation runs on an AMD platform. I hope some of the dev's monitor some of these AMD threads because I would love to start playing the game again.
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Date Posted: Jan 10, 2023 @ 12:40pm
Posts: 64