Currency resets to zero after researching or crafting in workshop

[Sashla]

Almost every time I research or craft an item in the workshop my currency and exotics balance reverts to zero. I had over 300 currency and 60 purple exotics and after researching an item that cost 50 my balances reset to zero. It has happened 4 times now. Also I have completed at least 5 missions and but the map says 0/61 complete and the check marks are gone.

[Rekal]

This sounds like a windows permissions issue with your files. Basically the game is trying to update a file - IE You completed this mission or spent this amount of money - but the windows permissions are saying "Nope, you can't update this file." Back to zero and 0/61 means it's reverting everything to the original state of the file, when it was first created.

Some things you can try;

Head to your profile file here:

C:\Users\[WindowsUserName]\AppData\Local\Icarus\Saved\PlayerData\[SteamID#]\Profile.json

Some players have reported that having those folders hidden caused issues but that really shouldn't be the case. Right click on the profile.json to bring up the properties and make sure the file does not have "Read Only" checked.

Go to your Steam folder here:

C:\Program Files (x86)\Steam\

Right click the properties of the Steam.exe and click the Compatibility tab. Make sure none of the options are turned on here, especially the run as administrator.

Go to your Icarus Steam folder deeper in:

C:\Program Files (x86)\Steam\steamapps\common\Icarus\

Right click the properties of the Icarus.exe and do the same check making sure none of the compatibility options are on.

Head a little deeper in:
C:\Program Files (x86)\Steam\steamapps\common\Icarus\Icarus\Binaries\Win64\

Right click the properties of the Icarus-Win64-Shipping.exe and do the same check making sure none of the compatibility options are on.

If you had to make changes on anything do a Windows restart. Not a shut down followed by a reboot that's different just a restart.

I'm not 100% sure which - if any - step will fix things for you. Please let us know the results.

[Sashla]

Thank you for such a quick reply! I made all the changes you suggested and I will report back with the results as soon as I can.

[Sashla]

I completed a mission and was able to spend currency 3 times before it happened again. On the fourth craft it reset to zero again.

[Sashla]

I have ultraAV installed for virus protection and it has been nothing but problematic. I'm not positive, but I think it might be the cause of the problem. Next time I play, I'll disable it and see if that makes a difference. I'll report back with my findings.

[Sashla]

I disabled ultraAV and it still reverted my points so that was not the issue.