[SOLVED] Blocked movement related to custom keybinding / AZERTY layout

[iamsovereignty]

We are aware of the issue which prevents camera movement during several gameplay parts. The issue affects players with AZERTY layout and also may appear after rebinding movement controls.

For now, there are 2 possible workarounds:
- revert your controls to Default
- use gamepad

We are investigating the issue and going to release a patch to fix this soon.
Thank you for your patience.

UPD.
Patch 1.03 for Sherlock Holmes Chapter One is now available on Steam.
In this update we have fixed some major issues related to keys rebinding and AZERTY layout:
- fixed issue which prevents camera movement in certain gameplay sequences
- fixed bug where players were unable to move a cart in a final scene
- fixed issues that caused incorrect HUD messages for AZERTY users

We are also planning to fix some other minor issues related to custom keybinding in upcoming patches.

[BoyWithAStar]

Make all keybindings adjustable

So I'm an azerty user.
You can changed the movement keys without any problem, however:
- Movement/scrolling of the map is still WASD. (yes, I know you can use your mouse too)
- Quick actions during fights are still WASD
- Scrolling through clues while in archives is QE
edit.
- I also just noticed that when you check on clues you don't have the option to move to the left if you change the movement keybinding (not through A or the set button)

Altho it's not a 'huge' issue, it's still an issue.
Like, let people either changed all the keybindings or have the basic ones connected to the rest.
So that once one changes the basic ones (like movement) the other ones that used the same keybindings are changed as well.

[joridiculous]

Since this is a Unreal Engine game you should or *might* be able to do it manually editing the input.ini. (%LOCALAPPDATA%\SH9)

[/script/engine.inputsettings]
AxisMappings=(AxisName="MoveForward",Key=W,Scale=1.000000)
AxisMappings=(AxisName="MoveForward",Key=S,Scale=-1.000000)
AxisMappings=(AxisName="MoveRight",Key=A,Scale=-1.000000)
AxisMappings=(AxisName="MoveRight",Key=D,Scale=1.000000)

etc.

[Carnick]

Custom keybinds issue

I'm disabled and can't use WASD, so I rely on custom keybinds.

I just got to the combat tutorial and it wants me to use the W key even though my forward key is set to the numpad. Other things are stuck to A and D like scrolling through evidence and examining clues, even though I changed left/right to different keys.

I can skip combat but I don't want to miss half the game. I'm passed the point of return for getting a refund too. Very upset. Can you please update this? It's basic stuff and vital for people with disabilities. Also a toggle aim down sites please!

[vilk]

Hello ! Due to my experience of Sherlock Holmes Chapter One , you can also try to play on game pad , this game is more about detective and not combatant (IMHO)

[harlekinrains]

While I concur that this is not great - the solution is one google search away:
https://www.youtube.com/watch?v=kiM6harhrOo

[WikStudio]

BIG BUG I can't move when I go into examination mode

Hello I have the games on PC version, and when I go into inspect mode to look for clues
i can rotate and inspect but i can't move to left and right so some clue remains beyond my reach it was making me miss some clues but during the investigation " The Gilded Cage " there is an essential clue to continue the game, clue that obviously I can't reach so i'm stuck.
I use a Keyboard and mouse to play, use default key bindings or pad don't change anything.
I saw on forums that a lot of French people were in the same situation as me, many get reimbursed because of it.
Apparently use a controller works but I don't have one and honestly having to buy a controller in addition to the game to be able to play it pisses me off.
So we wait for a patch

https://steamcommunity.com/sharedfiles/filedetails/?id=2660504654


https://steamcommunity.com/sharedfiles/filedetails/?id=2660507356

[John Yakuza]

I don't know about the keyboard controls, but when you use a controller, sometimes you need diagonal or vertical movement when moving around in those. If that doesn't work, you could always try switching to a controller for a few seconds just to gather the clues if you have one.

[criffyzou]

I did like you at first and all french players I guess, rebind WASD to ZQSD, but it unbinds essential commands you can't assign yourself.

Only way to play for now as french players is to reset the keybinds to default, and switch your keyboard to english with shift+alt in game (you have to have english added as a keyboard language)

And prepare to be confused by W in QTE.

[TheSpockmann]

I have the exact same issue in that mission. I'm also stuck in an other police case and cannot acces the missing clue. i just can't continue, very frustrating

[[FROG]Wael]

Originally posted by WikStudio:

Hello I have the games on PC version, and when I go into inspect mode to look for clues
i can rotate and inspect but i can't move to left and right so some clue remains beyond my reach it was making me miss some clues but during the investigation " The Gilded Cage " there is an essential clue to continue the game, clue that obviously I can't reach so i'm stuck .

https://steamcommunity.com/sharedfiles/filedetails/?id=2660504654


https://steamcommunity.com/sharedfiles/filedetails/?id=2660507356

do you have a keyboard or a pad? if a keyboard, which layout?

[vilk]

Hello! You can try to use default key bindings , or to play on gamepad .

[WikStudio]

I use a Keyboard and mouse to play, use default key bindings or pad don't change anything.
I saw on forums that a lot of French people were in the same situation as me, many get reimbursed because of it.
Apparently use a controller works but I don't have one and honestly having to buy a controller in addition to the game to be able to play it pisses me off.

[[FROG]Wael]

Originally posted by WikStudio:

I use a Keyboard and mouse to play, use default key bindings or pad don't change anything.
I saw on forums that a lot of French people were in the same situation as me, many get reimbursed because of it.
Apparently use a controller works but I don't have one and honestly having to buy a controller in addition to the game to be able to play it pisses me off.

Donc votre clavier est en AZERTY ou QWERTY?

[vcczar]

Originally posted by iamsovereignty:

We are aware of the issue which prevents camera movement during several gameplay parts. The issue affects players with AZERTY layout and also may appear after rebinding movement controls.

For now, there are 2 possible workarounds:
- revert your controls to Default
- use gamepad

We are investigating the issue and going to release a patch to fix this soon.
Thank you for your patience.

Could you make it possible to scroll to read evidence for players without a scroll mouse? I use a touchpad on the laptop. I'd like to use keys, like the up or down arrow, to scroll and read all the evidence. I love this game, but I have to use walkthroughs to figure out what to do when I can't scroll down.

[Mr_Twister]

Thanks for planning to fix this with a patch. Overall the game is great, but these azerty issues are somewhat spoiling the experience. Especially during combat scenes (I initially mapped wardrobe to W, which opened it repeatedly during combat). Also just realized you are supposed to be able to move left during clue investigation, now I understand why I was stuck on one of them.