Important: If you encounter any technical issues (crashing, slowness, or graphical problems), please contact us at frogwares.com/support and attach the following information: 1. Your DxDiag file: - From the Windows desktop, press the Windows and R keys to open the Run window. - In the Open field of the Run window, type dxdiag. Click OK or the Enter key to open the DirectX* Diagnostic Tool. If prompted to check if your drivers are digitally signed, click Yes. - In the DirectX* Diagnostic Tool window, choos...

Hello everyone, in this discussion we will answer your frequently asked questions. Let's go! What is Sherlock Holmes Chapter One? Sherlock Holmes Chapter One is an open world detective adventure that explores Sherlock's very first case. It is our own interpretation of what this first case could be like. How many chapters are you going to make? Just this one. This is NOT an episodic game, Chapter One means the beginning of Sherlock's story, a prequel, if you will. When is the re...

i've been trying to get the "Voice of the Poeple" achivement but it's just not working. I've won Jon's bet to save the injured man at the refugee camp, I choose the "Help the Refugees" dialog option, i have followed all evidance and finally choose the "Smaller Evil for a Greater Good" option in the mind palace. I then went to talk to the Evoy guy again and gave him the photograph. Still nothing I also reloaded and tried doing the last step again but it still didn't work. I even went so far as to quickly r...

How is the crime solving? How are the interrogations? I think Frogware nailed it in their other entries, but I am worried the open world distracted from the overall "crime solving" aspect of things. Am I correct?

I spent some time waiting for the hotel detailed graphics the fences to pop-in, but they never did. they look like trash with the fence links just existing as a blur. very poor performance. anyone know how to fix this?