Crash on Launch Playing on GeForce Now

[Stern, Conway Stern]

When Everspace 2 is launched via GeForce Now (Ultimate if relevant) the Steam window opens inside of the session. The title of the game goes green for a brief time and then crashes silently. No errors or other messages are given. No matter the changes to the launch settings, disabling of cloud saves, or clean re-installation of GeForce Now makes any difference. The crash always recurs in precisely the same way. I believe it has been this way since early May. In my previous 91 hours of early access play this was not an issue but this has been consistent for a least a month. Thanks!

[Geekbyte]

Hi there.
Could you possibly let us know how the game is crashing?
You've mentioned that the crash "recurs in precisely the same way" so it's a repeatable crash?

[Notoshy]

Originally posted by Stern, Conway Stern:

When Everspace 2 is launched via GeForce Now (Ultimate if relevant) the Steam window opens inside of the session. The title of the game goes green for a brief time and then crashes silently. No errors or other messages are given. No matter the changes to the launch settings, disabling of cloud saves, or clean re-installation of GeForce Now makes any difference. The crash always recurs in precisely the same way. I believe it has been this way since early May. In my previous 91 hours of early access play this was not an issue but this has been consistent for a least a month. Thanks!

You wrote that you had no issues while playing E A (early access) and that it is a consistent issue for a month now. Can you remember around what day it began? Maybe an Update to the Game and/or Geforce Now causes a Conflict.
(just a gut feeling: maybe Geforce Now and Unreal Engine dislike each other in your Case)

[Stern, Conway Stern]

The closest thing I have to a definite date is my chat log with Nvidia's GeForce Now support. Looks like it was May 9th. I thought I remembered having the issue briefly before that but it might have just been that I had tried to play several times that day before contacting support.

It is a repeatable crash. When launching from the GeForce Now dashboard the GeForce Now session starts like normal. During Early Access and after the official launch (until May 9th) the splash screen for the game would pop up and then the game itself would launch. Now the only window which appears is the Steam window. The game appears to be launching like a normal Steam game, then the status changes from Running back to its pre-launch state. There is no error or crash message and the Play button is again visible in the Steam window as though the game has closed back to the desktop.

[Geekbyte]

Originally posted by Stern, Conway Stern:

The closest thing I have to a definite date is my chat log with Nvidia's GeForce Now support. Looks like it was May 9th. I thought I remembered having the issue briefly before that but it might have just been that I had tried to play several times that day before contacting support.

It is a repeatable crash. When launching from the GeForce Now dashboard the GeForce Now session starts like normal. During Early Access and after the official launch (until May 9th) the splash screen for the game would pop up and then the game itself would launch. Now the only window which appears is the Steam window. The game appears to be launching like a normal Steam game, then the status changes from Running back to its pre-launch state. There is no error or crash message and the Play button is again visible in the Steam window as though the game has closed back to the desktop.

Thanks for the updated information. I'll send it across to the team but we've not had any other reports on GeForce Now with regards crashing, including at startup as you're experiencing.
Also, what did GeForce Now support say when you contacted them?

[Stern, Conway Stern]

Sure, anything I can do to help.

From the GeForce Now support chat log: "Zia: I see this is an open issue and developer team is currently investigating into it "

This was after they had me test on both PC and Mac GeForce Now apps along with launching the game session from Google Chrome via play.geforcenow.com. They also had me delete and reinstall the respective apps and remove all of the cache files.

[Geekbyte]

Thanks Stern. I'll forward those extra details on to the team.

From the conversation with Zia at GeForce Now, they see it as an issue on their system.
One of our team may respond here directly, or I'll reply with any response I get.

Hopefully GeForce Now will come up with a fix soon.

[Stern, Conway Stern]

Thank you for keeping me in the loop, GB. I'm quite hopeful; every ES2 experience before this one has been overwhelmingly positive. :-)

[A stupid Italian]

I'm having the same issue with Ready or Not, they told me that my issue isn't a priority and that they can't give me any eta on a fix. It's been like this for a year.

[A stupid Italian]

On my PC, the game starts without issue, so it's 100% a GFN fault