persistent crash to desktop

[macky]

Every 20 minutes or so the game crashes to desktop. No error window and no relevant event log I can find. Happens both while flying and in menus. Is this happening for anyone else?

There was no issue back in December when I played through the whole game on the Game Pass version. I'm coming back for a new playthrough on Steam with the new 0.8 update and cannot play with the crashing.

4770k and 3080ti, 3440x1440 with DLSS max settings ~100 fps. I play all sorts of games daily without crashing so I don't think there is a hardware stability issue here.

[Ubik Valis]

Ubik Valis původně napsal:

Ubik Valis původně napsal:

Hmm, so I reopened the game, which luckily had made an autosave from when I entered the BRI Plant, so I didn't have to go way back with a hardsave, and I seemed to have recreated the crash from earlier, but with a slight variation.

So I'm selling and dismantling what I have, buy what I need, and before leaving I check what parts can be modified, and right as I press F to install a catalyst on my new Autocannon, the game freezes and the sound stops instantly. This time, however, it didn't CTD, but just became unresponsive, so I had to alt-tab and right-click "close" on the icon on the windows bar to exit.

And I just had my 2nd CTD with error-report popping up, so hopefully the data sent to Rockfish will be helpful in making the game even better.

I've noticed the pattern of these 3 crashes (2 CTD, and one game-freeze) during these 2 days is:

- They all happened when I was at a vendor (the first two at BRI Plant, this recent one was at Fallon Pango)

- They all happened right after I had sold a bunch of stuff, and then proceeded to modify some of my equipment. At least one crash happened while I was holding down the R key to access modifications, and at least one happened right as I pressed the F key to install catalyst.

So I went back again, this time loading an autosave from when I docked at Fallon Pango, only sold what I had to sell, and then undocked.

Then I tried modifying my autocannon, and it crashed again, now 4th time in two days, 3rd in total with error report sent to Rockfish.

In short, all 4 crashes for me are somehow related to vendors and/or modifying.

[punisher]

Ubik Valis původně napsal:

Ubik Valis původně napsal:

And I just had my 2nd CTD with error-report popping up, so hopefully the data sent to Rockfish will be helpful in making the game even better.

So I went back again, this time loading an autosave from when I docked at Fallon Pango, only sold what I had to sell, and then undocked.

Then I tried modifying my autocannon, and it crashed again, now 4th time in two days, 3rd in total with error report sent to Rockfish.

In short, all 4 crashes for me are somehow related to vendors and/or modifying.

If you are using the report button from the error dialog, this will not get sent to Rockfish. You should copy paste the error here or send them via email (on request) to Rockfish.

[Ubik Valis]

punisher původně napsal:

If you are using the report button from the error dialog, this will not get sent to Rockfish. You should copy paste the error here or send them via email (on request) to Rockfish.

Wait, what? Then who the hell did I send my error reports to?

[macky]

Ubik Valis původně napsal:

punisher původně napsal:

If you are using the report button from the error dialog, this will not get sent to Rockfish. You should copy paste the error here or send them via email (on request) to Rockfish.

Wait, what? Then who the hell did I send my error reports to?

Your crash is different than the one this thread is about so I would suggest starting your own thread for information specific to your case. The crash we are trying to solve here has no error message.

[Ubik Valis]

macky původně napsal:

Ubik Valis původně napsal:

Wait, what? Then who the hell did I send my error reports to?

Your crash is different than the one this thread is about so I would suggest starting your own thread for information specific to your case. The crash we are trying to solve here has no error message.

My apologies.

For some reason, I initially read it as a general thread for random crashes, but I see that there's a significant difference between your crash variant and mine. Good luck in your crash-solving endeavors, pilot!

[El Duderino]

yeah, this crash doesn't seem to have a pattern of where it occurs, sometimes in the menu, sometimes inventory but often I'm just in open space or actively fighting. Modifying stuff and messing around with my loadout does seem like it may increase the frequency but some of the crashes have been no where near any menu access.

[Xilence]

I've had the random CTD with zero error log six times in the last two days. No link between them. Some in menu, some during flight, one during combat. Haven't been changing equipment, hell I have a hard enough time just doing missions because it happens right about 20 minutes in.

I checked the logs as directed before, no crash log. No crashes folder. I have no config.ini, unless the dev means delete the entire config/WindowsNoEditor folder.

Running Win10, Ryzen 7 1700, GTX1080sc, 32gb ram, running from a ssd

[rockfish_andi]

Ubik Valis původně napsal:

Wait, what? Then who the hell did I send my error reports to?

Hey there, as pointed out by others here, the reports aren't sent to us, they are sent to Epic Games (devs of Unreal Engne). Since your crash seems to be different, it would be great if you could create a new thread the next time it occurs for you and paste the crash report message. Might be interesting to confirm if is the exact same crash message that people get for this crash here: https://steamcommunity.com/app/1128920/discussions/6/3272436223683303124/

[rockfish_andi]

Xilence původně napsal:

I've had the random CTD with zero error log six times in the last two days. No link between them. Some in menu, some during flight, one during combat. Haven't been changing equipment, hell I have a hard enough time just doing missions because it happens right about 20 minutes in.

I checked the logs as directed before, no crash log. No crashes folder. I have no config.ini, unless the dev means delete the entire config/WindowsNoEditor folder.

Running Win10, Ryzen 7 1700, GTX1080sc, 32gb ram, running from a ssd

Do you also own both the Steam version as well as the Microsoft Gamepass version?

[Ubik Valis]

rockfish_andi původně napsal:

Ubik Valis původně napsal:

Wait, what? Then who the hell did I send my error reports to?

Hey there, as pointed out by others here, the reports aren't sent to us, they are sent to Epic Games (devs of Unreal Engne). Since your crash seems to be different, it would be great if you could create a new thread the next time it occurs for you and paste the crash report message. Might be interesting to confirm if is the exact same crash message that people get for this crash here: https://steamcommunity.com/app/1128920/discussions/6/3272436223683303124/

Will keep that in mind, thank you for the response!

[rockfish_andi]

macky původně napsal:

I just installed Game Pass, it's still on 0.7. Played for an hour just bouncing around between places shooting ships, no crashes. I think we will know for sure whether it's an 0.8 or Steam-specific bug when that goes live.

We're investigating this (especially potential problems when having installed both the Steam as well as the Gamepass version).

Things worth noting:

- Version 0.8 uses a different, newer Unreal Engine version, so a lot has changed under the hood and it may just be that it's not related to a version conflict, just that this new Unreal Engine version is a problem on your system

- A word of warning: If you are testing save games that were created with version 0.7 in a 0.8 game everything should be fine. However, when loading a 0.8 save in a 0.7 game things are completely unreliable/unpredictable and weird stuff or even crashes are to be expected

[Xilence]

rockfish_andi původně napsal:

Xilence původně napsal:

I've had the random CTD with zero error log six times in the last two days. No link between them. Some in menu, some during flight, one during combat. Haven't been changing equipment, hell I have a hard enough time just doing missions because it happens right about 20 minutes in.

I checked the logs as directed before, no crash log. No crashes folder. I have no config.ini, unless the dev means delete the entire config/WindowsNoEditor folder.

Running Win10, Ryzen 7 1700, GTX1080sc, 32gb ram, running from a ssd

Do you also own both the Steam version as well as the Microsoft Gamepass version?

I do not.

[macky]

Given this latest info it sounds like it's more to do with the new version.

Hopefully there is a small number of possible ways the game can close without an error log and that can help you pinpoint what it could be. Maybe somewhere deep in the code there's an exit being called. If you're not able to recreate this in house and there's any way I can help trace what's happening let me know. It only takes 20 minutes so it's easy to reproduce here.

The saves on steam and gamepass are separate and I haven't tried moving them over.

[rockfish_andi]

macky původně napsal:

f you're not able to recreate this in house and there's any way I can help trace what's happening let me know. It only takes 20 minutes so it's easy to reproduce here.

Could you try the following:

- Unsintall "Gamepass Everspace 2" (as much as you can)
- Uninstall Steam Version
- Delete the content of the folder C:\Users\{YOUR_USERNAME}\AppData\Local\ES2\Saved\Config (You will lose your changed keybindings)
- Reinstall the Steam version only
- See if it crashes for you like before

If the game is still crashing, try the following (to rule out "external" communication - I don't believe that this is the problem, though)
- Disable Steam Cloud Syncs
- In the Everspace 2's gameplay settings, turn off "Send anonymous user data"

If the game is still crashing, try the following (to rule out a software conflict, especially with software that is altering audio and video there are a few known issues with Unreal Engine):
- Try to terminate any software that might be running in the background, especially stuff like NVidia Geforce Experience et al

If the game still crashes, maybe you could try to go back to an older graphics card driver

[macky]

Okay, here is what I did:


steam overlay and windows game bar already disabled

uninstall on game pass
uninstall on steam
delete appdata es2 directory

reinstall on steam
close all running programs (dropbox, plex, xbox, battle.net, chrome)
geforce experience disable gamestream, in game overlay
disable steam cloud in everspace steam settings
started game, save games were there (from the reinstall I assume)
closed game, deleted ES2 folder again
now there are no save games (no 'continue' button)

set up keybinds and other in game settings

started new game 2:20 pm
crashed 2:46 pm (looking for second broken antenna)

FORGOT to disable sending user data
did not downgrade graphics driver

I will give it another shot later with the user setting and an older graphics driver.