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Same thing happening to me as well.
Go into Settings -> Game -> Track IR Support to "On"
The only time it does not work for me is when I am in hyperspace. You will know your Track IR is working if you see the blue light illuminated on your TIR camera after the game starts. Try having your Track IR software check for game updates.
Not just gamepass, I can't get it work on Steam full release either but it works in other games so dev's broke something.
Headtracking did not work for me in the game ether.
I replaced the file "NPClient64.dll" in the folder
"...\Steam\steamapps\common\EVERSPACE™ 2\ES2\Plugins\TrackIR\Source\ThirdParty\NPClient\Win64"
with the .dll file from here
https://sourceforge.net/projects/facetracknoir/files/redist/NPClient/NPClient64.dll/download
Now the headtracking works in everspace 2.
Thanks for putting that out there DARu. Fred told me about in another thread and it's working like a champ. Appreciate you both spreading the info on this.