Original Announcement On Mobile Indicated Free For...

[Tig Ol' Bitties]

...those who already purchased the game on their cell phones.

It was then changed. Can you clarify that we won't have to pay for this twice? I'm holding off on mobile purchases of additional maps because I'd prefer to play on my desktop.

[SMG Studio]

We need to make sure we can enable this via Steam.

Right now we if we connect accounts we can enable packs but the Steam version will be premium upfront so we cant let people in for free then enable the account like mobile.

So it might be a hybrid where maps are shared but premium is Steam vs mobile purchase.

It should be easier the other way. ie buy on Steam and it's enabled on Mobile if you login with the same account.

Messaging around that will be tricky though. So want to make sure we get it right

cheers
Ash

[ℳยรђя๏๏ʍ™🍄]

is my premium account on steam Avable ?

[justfrank]

When do you expect to open it at Steam ?
Right now the server for the mobile is disconnected (Code 13)

[SMG Studio]

Originally posted by justfrank:

When do you expect to open it at Steam ?
Right now the server for the mobile is disconnected (Code 13)

No set ETA yet. 2019 is all we can say
Yes server is now fixed too. DNS change :(

[Fire2box]

If Bungie can transfer all Destiny 2 accounts (least via opt-in or lose your game forever) to Steam based client I'm sure you guys can manage it.

[SMG Studio]

Originally posted by Fire2box:

If Bungie can transfer all Destiny 2 accounts (least via opt-in or lose your game forever) to Steam based client I'm sure you guys can manage it.

We're going to try and work something out that isnt a mindfield to support.

Destiny's support team is probably bigger than our entire company so makes complicated exchanges "easier"

The issue comes from syncing purchases, accounts and other elements in today's GDPR world. We cant store your email address with an account. If someone's only connect to us is via Game Centre on iTunes then we can't connect here.

So we'll have to add extra steps. And those steps require a lot of testing and potential issues arise


cheers
Ash

[Tig Ol' Bitties]

Originally posted by SMG Studio:

Originally posted by Fire2box:

If Bungie can transfer all Destiny 2 accounts (least via opt-in or lose your game forever) to Steam based client I'm sure you guys can manage it.

We're going to try and work something out that isnt a mindfield to support.

Destiny's support team is probably bigger than our entire company so makes complicated exchanges "easier"

The issue comes from syncing purchases, accounts and other elements in today's GDPR world. We cant store your email address with an account. If someone's only connect to us is via Game Centre on iTunes then we can't connect here.

So we'll have to add extra steps. And those steps require a lot of testing and potential issues arise


cheers
Ash

Another reason to support Brexit. The EU came up with this GDPR and ePrivacy Directive that accomplishes nothing but getting in the way of legitimate business. Ugh.

[Fire2box]

they updated info on their discord server apprently they found a way for people to log into existing accounts meaning those of us who bought premium, map packs don't need to buy those same things again on steam. I just hope cross-save for single player or pass n play becomes a thing though it's fine if not.

[SMG Studio]

Originally posted by Fire2box:

they updated info on their discord server apprently they found a way for people to log into existing accounts meaning those of us who bought premium, map packs don't need to buy those same things again on steam. I just hope cross-save for single player or pass n play becomes a thing though it's fine if not.

Yep we'll make the game FREE on Steam and pretty much same model as mobile. But login via your RISK account and get full access to mobile purchases.

Or visa versa

But sadly no cross save for single player. As those games are all offline

[Tig Ol' Bitties]

Originally posted by SMG Studio:

Originally posted by Fire2box:

they updated info on their discord server apprently they found a way for people to log into existing accounts meaning those of us who bought premium, map packs don't need to buy those same things again on steam. I just hope cross-save for single player or pass n play becomes a thing though it's fine if not.

Yep we'll make the game FREE on Steam and pretty much same model as mobile. But login via your RISK account and get full access to mobile purchases.

Or visa versa

But sadly no cross save for single player. As those games are all offline

I was unable to log into my RISK profile in the Steam version. It doesn't seem to recognize the profile name. Should I be using my Google Play login details instead?

[SMG Studio]

Hi all, please use your RISK name to transfer purchases and accounts.
We see a lot of you trying with Facebook, Google, Apple - that wont work.

What will work:

1. Take your mobile, go into the settings and set a password (unless you did that already).
2. Write down or memorize your RISK name (the randomly generated one, like "Lucius The Cruel 33".
3. Go to Steam, log out if you already have a login active
4. Log in as Steam account with the credentials from step 2.

Voila!

If you are SURE you did it that way and anything still goes wrong, write us a support ticket here:

http://smgstudio.freshdesk.com/support/tickets/new


But expect a few days of turnaround.

[Tig Ol' Bitties]

Voila! That did it. For me, the problem was using my user-created RISK profile name. You really must use the randomly generated one for this to work.

[Simpson3k]

In other words, when i played for weeks on my mobile using my google play acount, i have no other option but to start over in this steam version of RISK or sticking to my smartphone?

Great job in planning ahead in the mobile account options

[IvanErtlov]

Originally posted by Simpson3k:

In other words, when i played for weeks on my mobile using my google play acount, i have no other option but to start over in this steam version of RISK or sticking to my smartphone?

No, where did you read that?
Your Google Play Account has still an underlying RISK account, get into the settings and set a password. Then log into the Steam version with the randomly generated name (you can find that in your mobile app) and this password as Risk account and everything is transferred!

[RoteLinie Spiele]

Hey i need some help every time i try and connect my account or login to my account it says to open steam or be logged in. I have to do both to even open the game... Anyone have advice?