Lost Connections

[tze.mallory]

I don't play that often via Steam and am more likely to play it on my phone.

Today (on steam) two games, two dropped connections.

The first game I'd just knocked somebody out and was getting their 4 cards - so that sucked.

Is it always this terrible on Steam? Why?

[Dereknor]

No, it has never happened to me before, but i just lost connection to 3 games within the last 2 hours. It seems that their servers got some serious problems. Lost connections are extremly rare.

[Frost]

It appears that multiplayer is completely down right now - at least on Steam.

[pjc]

I'm having the same issue today, kicked out three times and now can't connect. I'm trying from New England area in US.

[SilverShamrock]

tze.mallory の投稿を引用：

I don't play that often via Steam and am more likely to play it on my phone.

Today (on steam) two games, two dropped connections.

The first game I'd just knocked somebody out and was getting their 4 cards - so that sucked.

Is it always this terrible on Steam? Why?

Sorry to hear you had some disconnects.
There was an issue around this time that the team were working on.
The game should be good to go now!

If you're still experiencing issues please let us know in a support ticket here;
https://smgstudio.freshdesk.com/support/tickets/new

[Nowhereman]

SilverShamrock の投稿を引用：

tze.mallory の投稿を引用：

I don't play that often via Steam and am more likely to play it on my phone.

Today (on steam) two games, two dropped connections.

The first game I'd just knocked somebody out and was getting their 4 cards - so that sucked.

Is it always this terrible on Steam? Why?

Sorry to hear you had some disconnects.
There was an issue around this time that the team were working on.
The game should be good to go now!

If you're still experiencing issues please let us know in a support ticket here;
https://smgstudio.freshdesk.com/support/tickets/new

still experiencing disconnections here.......

[bobistheowl]

Three times in March, 2022 my computer has been turned off in mid game while playing Capital Challenge. In the most recent case, I was able to reconnect to the game about 12 minutes later, and most of my armies had been moved, to the major advantage of one player and the minor advantage of another. I was unable to continue playing after rejoining, but I was able to file a cheating report from the game itself.

[bobistheowl]

Now my computer has been turned off in mid game six time in a row. When I have been able to return to the game 10-15 minutes later, in all cases it's either already over, or someone has moved my armies and/ or traded cards prematurely. In all six cases, this occurred while playing Capital Challenge. If the game IS set up so that an AI plays turns for a player disconnected from a game, this should be changed. All AI levels play poorly during Capital Challenge. I didn't notice any common opponents in any of the six games.

[bobistheowl]

SilverShamrock の投稿を引用：

Sorry to hear you had some disconnects.
There was an issue around this time that the team were working on.
The game should be good to go now!

If you're still experiencing issues please let us know in a support ticket here;
https://smgstudio.freshdesk.com/support/tickets/new

"Ticket #495938 Cheating or Hacking

SMG Studio
Sat 2022-03-26 2:27 AM
Thank you for contacting us, cheating reports are handled through in-app reports only at this time".

It's impossible to report cheating/ hacking in-app, if the cheater/ hacker turns off one's computer, and the game is over before one can rejoin.

If Capital Conquest is set up so that an AI player takes the turn of a player who has been disconnected, this should be rethought. All AI levels play VERY poorly in Capital Challenge. In this most recent game referenced in ticket #495938, I would still have had a good chance to win the game, despite missing multiple turns, if my turn had been skipped, with my reinforcements randomly placed. I had no chance when my turn was played by one of the opponents, or by an AI playing on my behalf.

[bobistheowl]

Game ID: dbba51eb-7fa8-4f67-aecf-1c384d09dc58

Round: 37 or 36

Capital Challenge - Blizzards/ Fog of War

At Round 37, I was prevented from making my attack, (Ukraine vs Ural), and my computer was turned off. By the time I could return to the game, my cards had been turned in, many of my armies had been moved, I had lost one of my two capitals, most of the troops had been moved from my other capital, and troops were placed in such a way that I couldn't attack anyone.

Significant advantage was gained by OOPSiShartedBIG

When I returned to the game, I was unable to view Rounds prior to 38 in the Battle Log. If a developer checks this game, or just relative positions and battles for rounds 35-38, it should be clear which player was cheating.

[76561198429025860]

I have the same problem since 3-4 days ago..How to fix it?

[bobistheowl]

TARTANPLAID の投稿を引用：

I have the same problem since 3-4 days ago..How to fix it?

I'm going to use this link:

https://smgstudio.freshdesk.com/support/tickets/new

From the help topic on the starting screen of Risk, where one's avatar is centered.