Lost access to the alpha at picroma.com

[Capt. Alex]

I was wondering if anyone from dev. side could help me get back access to the alpha version of cubeworld. if needed i can provide the account and proof of purchase. all i want to do is play cubeworld again.

[TactiCat]

Do you remember what email you signed up with?

If so, go to: https://picroma.com/account/login/?from=/cubeworld
And click "Forgot Password?"

I did it myself and can verify it did send the reset email to my account.

If you don't have access to that email anymore, or are having issues, try contacting: [e-mail]

[Capt. Alex]

Originally posted by TactiCat:

Do you remember what email you signed up with?

If so, go to: https://picroma.com/account/login/?from=/cubeworld
And click "Forgot Password?"

I did it myself and can verify it did send the reset email to my account.

If you don't have access to that email anymore, or are having issues, try contacting: [e-mail]

i've got access to the account, its just that cubeworld is missing from the "my games" tab. which is why i stated that i could provide proof of purchase

[TactiCat]

Checked and mine is there. I'm using Chrome... could be a browser issue maybe?

Definitely contact [e-mail] with your proof of purchase.

[Capt. Alex]

Originally posted by TactiCat:

Checked and mine is there. I'm using Chrome... could be a browser issue maybe?

Definitely contact [e-mail] with your proof of purchase.

its not a browser issue it's an account issue, i've checked both via firefox and chrome. for about 5 years i lost access to my account because i was constantly getting hacked because i had cubeworld, then i got a new laptop and the hacking stopped, but i forgot the password i had set. i then found that there was a password reset email i had never used and still worked and got access to my account again. and now the games just not there.

[woots]

I know i bought the game back then,i still have my email and so, but, seriously, with all thoses years i'am not sure to still have any purchase proof oO

Are they going to check all that to not resquest to thoses "first buyer" to buy the game again ? OO

[Capt. Alex]

Originally posted by woots:

I know i bought the game back then,i still have my email and so, but, seriously, with all thoses years i'am not sure to still have any purchase proof oO

Are they going to check all that to not resquest to thoses "first buyer" to buy the game again ? OO

@pixxie stated earlier that if we provide proof of purchase they will still give us a key, honestly man I'd start searching for it. Just use picroma as a search modifier

[Viotech3]

Originally posted by pixxie:

Hi there, if you have bought it you should still have a paypal receipt. If you find it just send it to [e-mail] . Perhaps you just used another email/account for your purchase.

Locking post as there's an answer here, basically send proof of purchase and you'll almost certainly be good to go.