NASCAR Heat 4

NASCAR Heat 4

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Miles Lexicon 16 set. 2019 às 17:30
Game Issue
When I started up my game, I went into career, and my next race in the Truck series was Chicagoland, I started my work plan, all was ready, and i hit "Go to Event" and then my game just closed, not crashed, but just closed, didn't get a crash pop up, it was as if I hit alt-f4. Any ideas what could be done to fix this?
Originalmente postado por Sean W.:
Hey guys,

We think we have this fixed. Give us another day or so to test and make sure we don't break something else, and we'll have it out. I'm targeting Monday to release the update, barring any unforeseen issues.

Thanks,
Sean
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Boyblue 17 set. 2019 às 10:19 
I'm currently running into this issue. Game was working fine last night, just decided today it's not going to agree with going to an event. I uninstalled and reinstalled controller drivers, checked video drivers, and verified game files to no avail. Have you had any luck since yesterday?
Última alteração por Boyblue; 17 set. 2019 às 10:19
Miles Lexicon 17 set. 2019 às 10:42 
Originalmente postado por Boyblue:
I'm currently running into this issue. Game was working fine last night, just decided today it's not going to agree with going to an event. I uninstalled and reinstalled controller drivers, checked video drivers, and verified game files to no avail. Have you had any luck since yesterday?
Unfortunately no, i think i might have to simulate this race, as big as that was, i need to avoid one race to do more, I'll try simulating it and see if that makes it better, i'll keep you updated!
Miles Lexicon 17 set. 2019 às 10:43 
Simulating does not fix the issue, it will crash.
Boyblue 17 set. 2019 às 10:56 
Originalmente postado por GandhiKhan:
Simulating does not fix the issue, it will crash.

I went ahead and tried doing Quick Races to see if they work, and there are no issues (for me at least). Only going to an event in the championship provides the problem, apparently no matter what the track. Not really sure why after hours of gameplay this issue presented itself. Hopefully 704 is aware of this issue and will release an update soon.
Kumquat 17 set. 2019 às 11:23 
Contact 704 support. I know there have been a few people on console reporting a similar problem in twitter, might help them to know it happens on PC as well.
Boyblue 17 set. 2019 às 13:32 
Originalmente postado por Kumquat:
Contact 704 support. I know there have been a few people on console reporting a similar problem in twitter, might help them to know it happens on PC as well.

I opened a ticket with 704, I'll make sure I update this when they get back with a solution.
Vlad Tepes 17 set. 2019 às 20:23 
Thanks guys, keep us updated. I haven't yet progressed out of the dirt series and I am hoping I don't run into the same issues.
Miles Lexicon 17 set. 2019 às 20:37 
I think what happened to me, is i saw that my game bugged a bit, I am taking part in both Dirt and Truck for my first truck season, and my game for some reason thought my next race was at Taggart, but then it said trucks was next, so now each time I load up career (it now says Chicagoland) it still thinks it has to go to Taggart, so it crashes, since trucks can't go to Taggart.
Boyblue 18 set. 2019 às 7:49 
I think you're right Gandhi. My next race was dirt Bristol, then for some reason it assigned trucks there first, whereas the next truck race is for me is Dover. Now it's stuck on Dover!
Sean W. 18 set. 2019 às 9:51 
Hey everyone,
Sorry you are experiencing this issue. We are working hard to fix it. Would you mind sending your PC save file of the game that is experiencing the crash to our support team at: support@704games.zendesk.com?

The file/s would be located here:

C:\users\<your name>\NASCAR Heat 4\SaveData

They are very small files. Getting those will help us better understand what is happening to you so we can make a fix ASAP.

Thank you,

Sean W
Exec Producer
Miles Lexicon 18 set. 2019 às 10:03 
Originalmente postado por Sean W.:
Hey everyone,
Sorry you are experiencing this issue. We are working hard to fix it. Would you mind sending your PC save file of the game that is experiencing the crash to our support team at: support@704games.zendesk.com?

The file/s would be located here:

C:\users\<your name>\NASCAR Heat 4\SaveData

They are very small files. Getting those will help us better understand what is happening to you so we can make a fix ASAP.

Thank you,

Sean W
Exec Producer
Thank you! I've sent the email, now hopefully this can be taken care of quick!
Boyblue 18 set. 2019 às 10:14 
Thanks Sean!
Sean W. 18 set. 2019 às 11:38 
Thanks guys! I got the files and they're VERY helpful. I'll keep you posted.
Jargonis 18 set. 2019 às 16:31 
im having a issue at the character creation on the career mode. As soon as i confirm creation the game just goes black screen to crash i have emailed as well my save file
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Sean W. 19 set. 2019 às 9:45 
Hey guys,

We think we have this fixed. Give us another day or so to test and make sure we don't break something else, and we'll have it out. I'm targeting Monday to release the update, barring any unforeseen issues.

Thanks,
Sean
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Postado a: 16 set. 2019 às 17:30
Comentários: 25