Error Message when loading - Please help

[C0rle0ne]

I got this error message when trying to load my old game, how can i fix this? Thanks in advance u guys!

Index was outside the bounds of the array.

at Amplitude.Mercury.Options.GameOptionsManager.RefreshEndGameInfoIFN (Amplitude.StaticString optionName, System.String value) [0x0013a] in <97c4dd2bf58b49f899fb70ae3fdf2ae9>:0
at Amplitude.Mercury.Options.GameOptionsManager.OnOptionChanged (Amplitude.Framework.Options.Option`1[OptionDefinitionType] changedOption, System.Boolean silent) [0x0002d] in <97c4dd2bf58b49f899fb70ae3fdf2ae9>:0
at Amplitude.Framework.Options.OptionsManager`1[OptionDefinitionType].Amplitude.Framework.Options.IOptionsManager<OptionDefinitionType>.OnOptionChanged (Amplitude.Framework.Options.Option`1[OptionDefinitionType] changedOption, System.Boolean silent) [0x00000] in <c46392af85aa44f08acf3224636f8c30>:0
at Amplitude.Framework.Options.Option`1[OptionDefinitionType].OnOptionChanged (System.Boolean silent) [0x00000] in <c46392af85aa44f08acf3224636f8c30>:0
at Amplitude.Mercury.Options.TextGameOption.SetValue (System.String value, System.Boolean checkVisibility, System.Boolean silent) [0x0001b] in <97c4dd2bf58b49f899fb70ae3fdf2ae9>:0
at Amplitude.Framework.Options.OptionsManager`1[OptionDefinitionType].SetOption (Amplitude.StaticString optionName, System.Boolean checkVisibility, System.String value) [0x00012] in <c46392af85aa44f08acf3224636f8c30>:0
at Amplitude.Mercury.Options.GameOptionsManager.LoadFromGameSaveDescriptor (Amplitude.Mercury.Game.GameSaveDescriptor gameSaveDescriptor) [0x0009a] in <97c4dd2bf58b49f899fb70ae3fdf2ae9>:0
at Amplitude.Mercury.Session.SessionState_LobbyOwner+<DoRun>d__1.MoveNext () [0x00200] in <97c4dd2bf58b49f899fb70ae3fdf2ae9>:0
at Amplitude.Coroutine.Run () [0x00019] in <64c835451c4a41e180e10c1500a6fbd7>:0

[PenguinO]

Start new game...

Old saves might not be compatible with later versions.

[Bloodbane]

I have the same issue, and it happens with new game saves as well :(

[Davalord]

Same problem here.
Even after starting a new game (without mods) I get the same message.

[Guest4711]

Me too.
But not when loading round 1 ;-)

[CzOrnY]

bugs and bugs and bugs why this game is official on steam when is bugging..... trash Game

[Daarkarr0w]

Hey, to avoid that bug with your current game (JUST if your save is before the current patch , released yesterday) we created a rollback branch (meaning the previous patch). You can find it on Property > Betas > Rollback

Also, in order to investigate that problem we need the save and diagnostic files, so you can upload them to a file-sharing site, or report on G2G where you can attach files. I let you here a quick guide on where to find those files:

Saves: Please provide the last two auto-saves from when the issue occurred along with any other relevant saves.
- PC: \Users\[username]\Documents\Humankind\Save Files
- Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in /library/ application support/humankind/Save Files


Diagnostic files: Located by default:
- PC:\Users\[username]\Documents\Humankind\Temporary Files
- Mac: Select the correct file by looking at the name like "Diagnostics - 2020'10'11 @1407'46''" that gives you the date and hour which should correspond to a save file

[Davaiz]

Hello I have the same issue. Even with new saves from the new version.

[DerGottDesMars]

Developer, NEW GAMES same Problem!
Please correct this error.

[Dorok]

In case you didn't quote, at price of starting again a new game with rollback version or load a save previous to last game update:

Originally posted by Daarkarr0w:

we created a rollback branch (meaning the previous patch). You can find it on Property > Betas > Rollback

Also, in order to investigate that problem we need the save and diagnostic files...

For now I'm lucky and don't have the bug, it was a play started before last update.

[ekz22222]

hey, I got the same issue (with old and new games). I have reported it yesterday on sega support and just send today the asked DxDiag.txt. I hope it will help and I may play as soon as possible!! daarkarr0w, i thank you for the rollback, i'll try. good night everybody!

[ekz22222]

updating : with the todays patch and updating graphic card, no more issue to report! back to the game!

[Yabby69]

I have the same error message, this is a NEW game created AFTER the December-2021 patch was installed

[Yabby69]

OK so it just happened to me AGAIN after starting another game on Turn 14.

My observation this time it happened immediately after upgrading from a nomadic tribe to the Babylonians (technically the save point was the turn after I chose to level as it takes one turn for your new race to take effect).

I can't be 100% sure my previous game was the (effective) turn I upgraded to another race, but I thiink it is likely, as I often use that save point as a good time to take a break from the game.

I cannot get ny of the earlier autosaves to load either, they all return the same error code.

Interestingly on Turn 9 of the current game (which is now corrupted) I DID to a Save / Load test and it worked fine and I can still successfully reload from that point. My autosaves start at Turn 10 and they are all corruputed.

[Yabby69]

Originally posted by Daarkarr0w:

Hey, to avoid that bug with your current game (JUST if your save is before the current patch , released yesterday) we created a rollback branch (meaning the previous patch). You can find it on Property > Betas > Rollback

Also, in order to investigate that problem we need the save and diagnostic files, so you can upload them to a file-sharing site, or report on G2G where you can attach files. I let you here a quick guide on where to find those files:

Saves: Please provide the last two auto-saves from when the issue occurred along with any other relevant saves.
- PC: \Users\[username]\Documents\Humankind\Save Files
- Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in /library/ application support/humankind/Save Files


Diagnostic files: Located by default:
- PC:\Users\[username]\Documents\Humankind\Temporary Files
- Mac: Select the correct file by looking at the name like "Diagnostics - 2020'10'11 @1407'46''" that gives you the date and hour which should correspond to a save file

Done - just posted over at G2G with save games attached