Kiiro Keon compatible?

[Frodosw]

Has anyone tried to the Keon from Kiiro to see if it works? It's supposed to be the replacement for the Launch, since they aren't making those anymore.

[Olin_Odinson]

I just tested my new Keon and Viro Playspace is NOT seeing it. I mention it is new, in case there are different versions of firmware in Keons depending on when they were produced or something.

[Shield_Agent_Wilson]

I'm in the same boat. Literally just got mine in the mail today. Was looking forward to connecting it to Viro, but alas no go (not even seen). In reading some other posts it may be the bluetooth on my laptop (ASUS). I have a bluetooth dongle somewhere in my home office, so will try to give that a shot before getting upset. I'm also open to purchasing another bluetooth dongle if the dev's have one in mind that they know works between the Keon and Viro. If there is something tried and true, makes sense to let people know so that they don't go buying 10 different bluetooth dongles in order to get it to work properly.

One other thing I will try is to check my antivirus settings . I've had some weird issues with bluetooth and usb devices in the past (not recently however) where my laptop security software (ESET) would block connections to unknown devices. This was enabled by me, but I'm fairly certain I had disabled it the last time I ran into some issues with a webcam and once with a bluetooth mouse, but its worth looking into.

Originally posted by Olin_Odinson:

I just tested my new Keon and Viro Playspace is NOT seeing it. I mention it is new, in case there are different versions of firmware in Keons depending on when they were produced or something.

[ViRo_Quinn]

Originally posted by Shield_Agent_Wilson:

I'm in the same boat. Literally just got mine in the mail today. Was looking forward to connecting it to Viro, but alas no go (not even seen). In reading some other posts it may be the bluetooth on my laptop (ASUS). I have a bluetooth dongle somewhere in my home office, so will try to give that a shot before getting upset. I'm also open to purchasing another bluetooth dongle if the dev's have one in mind that they know works between the Keon and Viro. If there is something tried and true, makes sense to let people know so that they don't go buying 10 different bluetooth dongles in order to get it to work properly.

One other thing I will try is to check my antivirus settings . I've had some weird issues with bluetooth and usb devices in the past (not recently however) where my laptop security software (ESET) would block connections to unknown devices. This was enabled by me, but I'm fairly certain I had disabled it the last time I ran into some issues with a webcam and once with a bluetooth mouse, but its worth looking into.

Originally posted by Olin_Odinson:

I just tested my new Keon and Viro Playspace is NOT seeing it. I mention it is new, in case there are different versions of firmware in Keons depending on when they were produced or something.

Hey there,

Firstly, good call on checking the antivirus settings - it's something we hadn't considered, but since most of our users with Keon problems find out it's a Bluetooth issue, that's definitely worth a look.

Additionally, a couple of our users in Discord found their problem was the range of their bluetooth dongle and/or body obscuring the signal. A USB extender cable placed closer to the user solved that problem for both of them.

Another user found that he had to turn off his phone's bluetooth to keep it from picking up the toy instead of his computer.

As far as dongles, any cheap one from Amazon should do fine, but we have an Asus one here in the studio that works great.

And we encourage folks to hop on our Discord, since many folks in our community use the Keon and are intimately familiar with its quirks.

[BigPappa_]

Too many issues for something that should just be as simple as connecting your device to the Bluetooth. I never have any issues connecting it to my computer with the feel me AI app. for Google Chrome. that interacts with the videos so I'm not sure why I would have issues connecting to this space.

[20th century man]

any new news on connecting the keon ive tried various times after reading someone got theirs connected

[cdypoore]

I bought the Keon after hearing that it's supported, but ViRo wouldn't recognize it when I tried using my computer's built-in bluetooth. So I followed the advice on this thread and bought a USB bluetooth dongle, and that isn't working either. I disabled my antivirus and firewall in case that was blocking the connection and still nothing. I disabled memory integrity after reading a reddit thread for SteamVR not allowing bluetooth connections where that turned out to be the solution and it didn't work. I uninstalled and reinstalled the game; that didn't work. I installed Intiface Central and my keon was able to connect to it so I disconnected from Intiface and tried connecting in-game and that didn't work. I tried connecting to intiface then launching the game in the hopes that the intiface connection would force the ViRo connection and that didn't work.

I'm getting really close to asking for a refund because getting the game to work properly shouldn't be this ridiculous.

[ViRo_Quinn]

Originally posted by cdypoore:

I bought the Keon after hearing that it's supported, but ViRo wouldn't recognize it when I tried using my computer's built-in bluetooth. So I followed the advice on this thread and bought a USB bluetooth dongle, and that isn't working either. I disabled my antivirus and firewall in case that was blocking the connection and still nothing. I disabled memory integrity after reading a reddit thread for SteamVR not allowing bluetooth connections where that turned out to be the solution and it didn't work. I uninstalled and reinstalled the game; that didn't work. I installed Intiface Central and my keon was able to connect to it so I disconnected from Intiface and tried connecting in-game and that didn't work. I tried connecting to intiface then launching the game in the hopes that the intiface connection would force the ViRo connection and that didn't work.

I'm getting really close to asking for a refund because getting the game to work properly shouldn't be this ridiculous.

We are currently working on an update that integrates Intiface Central directly, due to this very issue. We think this will eliminate a lot of the connection headache that our Kiiroo users in particular have been experiencing.

The update is currently in the public beta. Please give it a try and let us know.

(Previously, we'd been using a specialized version of Buttplug that qdot had developed for us to build directly into ViRo, because we didn't want people to have to download something separate if we could help it. It was a great solution back then, but as Intiface Central has grown more and more into the expected mode of connection, our built-in seems to cause more difficulty than it solves.)

[cdypoore]

Originally posted by ViRo_Quinn:

Originally posted by cdypoore:

I bought the Keon after hearing that it's supported, but ViRo wouldn't recognize it when I tried using my computer's built-in bluetooth. So I followed the advice on this thread and bought a USB bluetooth dongle, and that isn't working either. I disabled my antivirus and firewall in case that was blocking the connection and still nothing. I disabled memory integrity after reading a reddit thread for SteamVR not allowing bluetooth connections where that turned out to be the solution and it didn't work. I uninstalled and reinstalled the game; that didn't work. I installed Intiface Central and my keon was able to connect to it so I disconnected from Intiface and tried connecting in-game and that didn't work. I tried connecting to intiface then launching the game in the hopes that the intiface connection would force the ViRo connection and that didn't work.

I'm getting really close to asking for a refund because getting the game to work properly shouldn't be this ridiculous.

We are currently working on an update that integrates Intiface Central directly, due to this very issue. We think this will eliminate a lot of the connection headache that our Kiiroo users in particular have been experiencing.

The update is currently in the public beta. Please give it a try and let us know.

(Previously, we'd been using a specialized version of Buttplug that qdot had developed for us to build directly into ViRo, because we didn't want people to have to download something separate if we could help it. It was a great solution back then, but as Intiface Central has grown more and more into the expected mode of connection, our built-in seems to cause more difficulty than it solves.)

Thanks for the update! I've had a rough work week and can't wait to finally try this out for some much needed stress relief. Do I just connect to Intiface and have it running in the background while ViRo is open?

I also have a question about the bluetooth dongle you use, which could possibly help solve the in-game connection issue. I bought the Asus USB-BT500 dongle because you said your in-house one is an Asus. After doing some googling to try and solve my problem, I found out that apparently bluetooth 5.0 dongles might be the cause. Is your in-house one the BT400? There could be some kind of bluetooth compatibility issue even though 5.0 is supposed to be backwards compatible with the previous versions.

[cdypoore]

I connected my Keon to Intiface and ViRo finally recognized it. The "test haptics" button didn't do anything but I launched Casual Vex and my keon finally worked. I was just testing it real quick and didn't have time to actually experience the whole Dream yet, but my keon does connect and does work. In a few hours, I'll finally be able to play ViRo and all the DLC I bought.

[ViRo_Quinn]

Originally posted by cdypoore:

I connected my Keon to Intiface and ViRo finally recognized it. The "test haptics" button didn't do anything but I launched Casual Vex and my keon finally worked. I was just testing it real quick and didn't have time to actually experience the whole Dream yet, but my keon does connect and does work. In a few hours, I'll finally be able to play ViRo and all the DLC I bought.

Aaa! SO glad to hear this! Thanks for letting us know <3

[76561199672826073]

the keon connection still does not work

[ViRo_Quinn]

Latest update just released, and connection issues should be resolved. Please give it a try and let us know!

Some details: this latest update has ViRo using Intiface Central for adult toy integration, which decouples ViRo Playspace from the adult toys system to provide rapid updates for adult toy support without having to push an entire Steam update. Just run the Intiface Central app, connect your toys, then open ViRo Playspace and you're good to go. Make sure to leave Intiface Central running in the background.

Originally posted by LTD4N:

the keon connection still does not work