Where is my save? (Xbox Game Pass)

[Kaupcakes]

Started playing the game last night (on Xbox Game Pass) and today I came back to keep playing it but my save is gone? I can only start a new game and that's it. I played for like 15 weeks and it seems the game saves automatically so I am not sure what happened :(

[TinyPixxels]

Hey there - it would be great to get this fixed. Would you mind seeing if you have a log file here - C:\Users\(YOURUSERNAME)\AppData\LocalLow\Brave At Night\Yes, Your Grace\output_log.txt

and if so, sending it to us at [e-mail]?

Thanks so much!

[Joe Exotic]

Originally posted by TinyPixxels:

Hey there - it would be great to get this fixed. Would you mind seeing if you have a log file here - C:\Users\(YOURUSERNAME)\AppData\LocalLow\Brave At Night\Yes, Your Grace\output_log.txt

and if so, sending it to us at [e-mail]?

Thanks so much!

hello! I have sent you today also an email with the same problem. Please respond

[BlackFang]

I have the same issue on xbox pass. OMG

[LoLauvelia]

I have had this issue five times now. I play on Xbox GamePass as well. I just emailed the dev and hopefully will get a reply soon!

[Joe Exotic]

hello everybody. Did the devs respond our email? Because mine they didn't

[TinyPixxels]

Hey folks! Thanks for all your emails, we're so glad to have all that data to work from! We'll let you know as soon as we have a fix in place =]

[Kaupcakes]

Thank you for letting us know :) Your game is great by the way, can't wait to get back to it when the saves are working again!

[gewr]

Yeah I've played for a good 10 hours across two sessions and each time I've come back to the game the next day, I have no save file anymore. Only option is New Game.
Maybe something to do with the cloud syncs to the server at a certain time is failing or not connecting correctly?
I'm not sure if they get wiped when I restart my computer or whether it is related to the time or not though. Hope this helps!

[gewr]

Update - saves disappear when restarting PC

[BlackFang]

Originally posted by Joefu:

Update - saves disappear when restarting PC

Yep, we are all facing this issue. Hope it gets solved, and we get our saves back, otherwise its gonna get many angry reviews.

[Joe Exotic]

the game just god an update on Game Pass, but my 5 hours Game Save is still not there :(

[Kaupcakes]

oh no :( I read your first sentence and got super excited lol. :( Maybe we won't be able to get old saves back but from now on new saves are working?

[gewr]

Looks like it's retaining saves now and is fixed but I'm backing up my saves each time for now, doesn't look like we'll be getting our saves back

[TinyPixxels]

Alright SO - Yes, Your Grace is now saving all ok on Microsoft's store, but a few folks have mentioned they still can't get into their old saves. We 100% want you to be able to pick up where you left off, so if that's you send your log (C:\Users\(YOURUSERNAME)\AppData\LocalLow\Brave At Night\Yes, Your Grace\output_log.txt) and pop it over to us at [e-mail] - we'll take a look and see what we can do to get you back where you were!

Thanks so much!

[BlackFang]

Originally posted by TinyPixxels:

Alright SO - Yes, Your Grace is now saving all ok on Microsoft's store, but a few folks have mentioned they still can't get into their old saves. We 100% want you to be able to pick up where you left off, so if that's you send your log (C:\Users\(YOURUSERNAME)\AppData\LocalLow\Brave At Night\Yes, Your Grace\output_log.txt) and pop it over to us at [e-mail] - we'll take a look and see what we can do to get you back where you were!

Thanks so much!

Not working for me, I e-mailed the log file. I hope I haven't lost my save :(...