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Can you send a mail to support (at) frogwares (dot) com describing your situation and attaching your last save? They will look into your save and will make a suggestion for you.
I can't begin to thank you enough. I'm so happy that it was not glitch, but simply just a missing event.
http://www.bigfishgames.com/blog/walkthrough/sherlock-holmes-awakened-walkthrough/
But there is still no progress.
I had the same problem. Then I found this post:
http://www.supercheats.com/pc/questions/sherlockholmestheawakened/114268/where-is-the-safe.htm
And it was exactly what I had missed. The last set of footprints before the gate has multiple areas you need to click with the magnifying glass. When I clicked the lower part of the footprint on the low part of the screen with the magnifying glass, Holmes said something about dragging a large body. Cut scene. Then I was transported back to the master bedroom with Watson discovering the safe.