Game not loading

[charlesneal44]

I bought a new pc and now the game will not get passed the loading player data screen. But it still works on the old pc
The new pc has
CPU - Intel i5-14600K
RAM - 32GB DDR5-6400
SSD - 2TB NVMe SSD Gen4
GPU - Nvidia RTX 4070 Super

[ETXBONES]

Do you have any player logs in your game files that you can share for investigation?

Have you also done the basic troubleshooting of verifying game integrity, updating drivers, etc?

[charlesneal44]

The game is up to date and I have tried reinstalling it a lot of times and even deleting the save game and it’s still doing the same thing

[leddy333]

I am getting the same result..cannot get past Loading Player Data after Bios was updated.

[cwcooksey89]

I just installed it and I am also stuck at the loading player data screen. Plays fine on my steam deck but not my pc

[WalkOverYou]

Originally posted by charlesneal44:

I bought a new pc and now the game will not get passed the loading player data screen. But it still works on the old pc
The new pc has
CPU - Intel i5-14600K
RAM - 32GB DDR5-6400
SSD - 2TB NVMe SSD Gen4
GPU - Nvidia RTX 4070 Super

Originally posted by cwcooksey89:

I just installed it and I am also stuck at the loading player data screen. Plays fine on my steam deck but not my pc

Originally posted by charlesneal44:

The game is up to date and I have tried reinstalling it a lot of times and even deleting the save game and it’s still doing the same thing

Originally posted by leddy333:

I am getting the same result..cannot get past Loading Player Data after Bios was updated.

Can't help unless you follow the pinned thread on reporting bugs. Please provide your player.log files for when this happens.

[Tibo]

Hi,
Same issue, cannot pass the player data loading screen since the last update.
Tried to restore and uninstall / reinstall many times with no effect.

Player file shows an issue with dll:

Uploading Crash Report
DllNotFoundException: Unable to load DLL 'PlayFabMultiplayerWin.dll'. Tried the load the following dynamic libraries: Unable to load dynamic library 'PlayFabMultiplayerWin.dll' because of 'Failed to open the requested dynamic library (0x06000000) - Le module spécifié est introuvable. (WinError:0000007e)
at PlayFab.Multiplayer.InteropWrapper.PFMultiplayer.PFMultiplayerInitialize (System.String titleId, PlayFab.Multiplayer.InteropWrapper.PFMultiplayerHandle& handle) [0x00000] in <00000000000000000000000000000000>:0
at PlayFab.Multiplayer.PlayFabMultiplayer.Initialize () [0x00000] in <00000000000000000000000000000000>:0
at OBK_Playfab.HandleLoginCompletion (PlayFab.ClientModels.LoginResult result, System.Action`1[T] onLoginCompleted) [0x00000] in <00000000000000000000000000000000>:0
at PlayFab.Internal.PlayFabHttp+<>c__DisplayClass23_0`1[TResult].<_MakeApiCall>b__1 () [0x00000] in <00000000000000000000000000000000>:0
at PlayFab.Internal.PlayFabUnityHttp.OnResponse (System.String response, PlayFab.Internal.CallRequestContainer reqContainer) [0x00000] in <00000000000000000000000000000000>:0
at PlayFab.Internal.PlayFabUnityHttp+<Post>d__12.MoveNext () [0x00000] in <00000000000000000000000000000000>:0
at UnityEngine.SetupCoroutine.InvokeMoveNext (System.Collections.IEnumerator enumerator, System.IntPtr returnValueAddress) [0x00000] in <00000000000000000000000000000000>:0
UnityEngine.Logger:LogException(Exception, Object)
UnityEngine.Debug:LogException(Exception)
PlayFab.Internal.PlayFabUnityHttp:OnResponse(String, CallRequestContainer)
PlayFab.Internal.<Post>d__12:MoveNext()
UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr)

Many thanks for the help.

[ETXBONES]

Originally posted by Tibo:

Hi,
Same issue, cannot pass the player data loading screen since the last update.
Tried to restore and uninstall / reinstall many times with no effect.

Player file shows an issue with dll:

[SHORTENED MESSAGE]

Many thanks for the help.

Can you please copy and paste, and or upload the full file please?

[WalkOverYou]

Originally posted by Tibo:

Hi,
Same issue, cannot pass the player data loading screen since the last update.
Tried to restore and uninstall / reinstall many times with no effect.

Player file shows an issue with dll:

Uploading Crash Report
DllNotFoundException: Unable to load DLL 'PlayFabMultiplayerWin.dll'. Tried the load the following dynamic libraries: Unable to load dynamic library 'PlayFabMultiplayerWin.dll' because of 'Failed to open the requested dynamic library (0x06000000) - Le module spécifié est introuvable. (WinError:0000007e)
at PlayFab.Multiplayer.InteropWrapper.PFMultiplayer.PFMultiplayerInitialize (System.String titleId, PlayFab.Multiplayer.InteropWrapper.PFMultiplayerHandle& handle) [0x00000] in <00000000000000000000000000000000>:0
at PlayFab.Multiplayer.PlayFabMultiplayer.Initialize () [0x00000] in <00000000000000000000000000000000>:0
at OBK_Playfab.HandleLoginCompletion (PlayFab.ClientModels.LoginResult result, System.Action`1[T] onLoginCompleted) [0x00000] in <00000000000000000000000000000000>:0
at PlayFab.Internal.PlayFabHttp+<>c__DisplayClass23_0`1[TResult].<_MakeApiCall>b__1 () [0x00000] in <00000000000000000000000000000000>:0
at PlayFab.Internal.PlayFabUnityHttp.OnResponse (System.String response, PlayFab.Internal.CallRequestContainer reqContainer) [0x00000] in <00000000000000000000000000000000>:0
at PlayFab.Internal.PlayFabUnityHttp+<Post>d__12.MoveNext () [0x00000] in <00000000000000000000000000000000>:0
at UnityEngine.SetupCoroutine.InvokeMoveNext (System.Collections.IEnumerator enumerator, System.IntPtr returnValueAddress) [0x00000] in <00000000000000000000000000000000>:0
UnityEngine.Logger:LogException(Exception, Object)
UnityEngine.Debug:LogException(Exception)
PlayFab.Internal.PlayFabUnityHttp:OnResponse(String, CallRequestContainer)
PlayFab.Internal.<Post>d__12:MoveNext()
UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr)

Many thanks for the help.

Please open a new thread following the pinned bug reporting guidelines