Unreal Engine Constantly Crashing

[Ominous Odyssey]

I bought the game yesterday, and it's fun when it isn't crashing. Have had to resort to saving after every action due to the frequency of crashed. Seems like its only been getting more and more frequent since I started playing. Each time I crash a new browser pops up showing what looks like game or engine logs labeled "Unreal engine 4 crash reporter" saying "An Unreal process has crashed: UE4-Mining".

Then some options at the bottom to send in the report of what I assume are the logs. This has happened roughly 20 times in the few hours I've owned the game. Is anyone else experiencing the same? What does it mean and how to fix it?

Would appreciate any help available, I really want to enjoy this game but it is becoming increasingly unplayable and irritating to attempt to play. Just getting on today for (maybe) an hour I've crashed 4 times.

[Hexenhammer]

Mine has crashed multiple times in a row while I was working with gems

It crashed twice when I picked up gems after compressing them together.
and its crashed after grinding/refining multiple gems in a row

[KONG]

im having the same issue. probably related to the 2.0 update .rlly hope the dev fixes soon

[Ominous Odyssey]

Originally posted by Hexenhammer:

Mine has crashed multiple times in a row while I was working with gems

It crashed twice when I picked up gems after compressing them together.
and its crashed after grinding/refining multiple gems in a row

The crashing stopped for a while once I got rid of my old build (semi-automatic, required me using the magnet often to pick up and distribute a large amount of material). After using a conveyor based model the lack of chunks everywhere seems to help a bit. But it's still a big issue.

I assume I need a higher cpu to keep rendering that amount of assets and calculating their collisions at once? Since collision is turned off when an object is on a conveyor or in a bucket (mostly) it reduces the rate of crashing (though messing with buckets/pans with a lot of items in them still causes crashes). It's something that definitely needs to be worked on.

[vaahtis1]

im having the same issue where crash is just around every corner and my setup was fully automatic and didnt require picking up stuff with magnet, on weekend when i bought it, it crahsed random but rarely but from now on unplayable. Fun while it lasted, maybe il check up in a year from now again

[keeperd367]

these crashes is related to the newest update. i think they changed the game so much at once it created tons of error codes which can crash your game. i've sent several crash reports in on different areas to help pin point the spots.

[b0bst3r]

Yeah crash a minute with the latest update.

[Box]

Same here

[Roland_dt]

Originally posted by Ominous Odyssey:

I assume I need a higher cpu to keep rendering that amount of assets and calculating their collisions at once? Since collision is turned off when an object is on a conveyor or in a bucket (mostly) it reduces the rate of crashing (though messing with buckets/pans with a lot of items in them still causes crashes). It's something that definitely needs to be worked on.

It's not your cpu, memory, graphics card or anything else on your end... It's a bug. I've seen multiple streamers deal with the issue as well as experienced it myself. I have 9 drills and a conveyor system built and it crashes repeatedly over and over when I'm cleaning up the resources that get dropped from the system or clog up in the conveyance.

It appears to be that for whatever reason the game can't deal with all the entities (lots of ores). May have something to do with the collisions of those entities as well, but either way it's broken. My resource monitor shows the 3 or 4 threads the game uses at 100% (19% total CPU on my system), disk usage goes up to about 11%, memory is mostly free, and while it's crashing the GPU is hardly being used because of the low framerate before the crash.

It's a fun game, but nearly unplayable on the current version once you've got some decent automation going. Hopefully the dev can resolve the issue.

[NauticalGamer]

mine crashes when i try to open the game. how do i fix that

[Klandor]

Originally posted by NauticalGamer:

mine crashes when i try to open the game. how do i fix that

If Hydroneer crashes at startup, it's frequently either a MOD issue or a Graphical Driver issue. The former has a PINNED Discussion on Issue 2: Outdated (Broken) MOD's. You can follow ALL the steps, even if they don't seem to apply, as it has solved this issue for some people.

For the latter, you need to update the Graphics Drivers. If you have a branded computer, you'll want to upgrade to the GPU Manufacturer Drivers, as they will always be at the same version, or, more likely, newer than the OEM Drivers provided by your Computer Manufacturer. For an nVidia GPU, go to nVidia's Web Site and download the most recent drivers for your GPU. For a Radeon, that's an AMD device.

Once you've downloaded the most recent appropriate Driver, perform the following steps:

1. Hit the Windows key on your keyboard and start typing "Add".
   
2. You should see an option for "Add or remove programs". Select that.
   
3. Scroll through the list of programs looking for a Graphical Driver program, probably provided by your Computer Manufacturer.
   
4. Remove the GPU Drivers and *REBOOT*
   
5. After the Reboot, install the newly download drivers from the GPU Manufacturer's Web Site.
   
6. Once that's completed, *REBOOT*
   
7. After the reboot, try running Hydroneer.

If that doesn't work, please let us know if you have any errors that pop up. Also please provide your System Specs...