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https://steamcommunity.com/profiles/76561198069139694/screenshot/2462982039436579377/
https://steamcommunity.com/profiles/76561198069139694/screenshot/2462982039436579968/
Yes, this is how my first setup is. My second one I put my water supply on surface so I wouldn't have to sort.
Ok, well that is not supposed to happen. LOL. I know there used to be a bug with gems and doing the same. I haven't read anyone having trouble with the melter. Have you verified files and all that, drivers all up to date?? Is this an intermittent thing or constant? Did you preload your melter with some ice so you have adequate pressure??
https://steamcommunity.com/sharedfiles/filedetails/?id=3223498261
if you have still problem use a lift up like for stone
or up like this
https://steamcommunity.com/sharedfiles/filedetails/?id=3215206841
Dang then I'm out of ideas. Sorry. Might have to report as a bug and have it looked into.
If you do find you're getting Ice Rocks, use a Sorter to send them away from the Ice Melter. I actually have a Conveyor run that takes those Ice Rocks and brings them all the way back to the Harvester and dumps them in there. That gives me extra resources that end up in my Smelters and Gem Compressors...
Also, to stop the ice falling next to the Melter I used those 1x1 square ramp thingies you can buy at the Shattered Outpost around the funnel.
I hope that might help!