My Skin DLC can't be seen in game or use :: Fall Guys General Discussions

Store Page

Fall Guys

All Discussions Screenshots Artwork Broadcasts Videos News Guides Reviews

Fall Guys > General Discussions > Topic Details

Pigdabie

Dec 11, 2022 @ 4:14am

My Skin DLC can't be seen in game or use

so basically I can't even see my skin in game also all my game play record and everything also gone.

I paid for the skin. any idea how I can get it back or get my refund?

The author of this topic has marked a post as the answer to their question.
Click here to jump to that post.

Originally posted by Kaed✩Wolf:

Since last year Fall Guys requires a Epic Games account login to be played on Steam or PS4. When you sign in with Epic, your game progress will be vinculated with that Epic account. After that, any platform that you play Fall Guys and uses the same Epic login will share the same game progress.

If you never vinculate your Fall Guys Steam account with Epic, decide to play the game on another platform (Epic Store, Switch, Xbox or PS4/PS5) and only then make a login with your Epic account, that means you just vinculated a empty Fall Guys account with your Epic account. So for Mediatonic, now your main account with Fall Guys is that one with empty progress. Going back to Steam don't solve that, since it will use your Epic account that is already vinculated with empty progress.

What you have to do now is contact Fall Guys support and ask they to switch your primary game profile to Steam, since it's on Steam that was stored all of your game progress.

Link: https://support.fallguys.com/hc/en-us/articles/4411172823058-I-need-to-switch-my-Fall-Guys-profile-and-change-my-primary-profile-progress

< >

Showing 1-5 of 5 comments

☠LLMC

Dec 11, 2022 @ 5:20am

Originally posted by Pigdabie:
so basically I can't even see my skin in game also all my game play record and everything also gone.

I paid for the skin. any idea how I can get it back or get my refund?

Pigdabie

Dec 11, 2022 @ 8:56am

Originally posted by ☠LLMC:

Previous related posts:
https://steamcommunity.com/app/1097150/discussions/0/3551679689871416449/

https://steamcommunity.com/app/1097150/discussions/0/3493131640461607775/

https://steamcommunity.com/app/1097150/discussions/0/3364775783269379242/

Official source: (warning)
https://support.fallguys.com/hc/en-us/articles/5746678407954-Legacy-DLCs-Purchases-Removed-Unavailable-

So you mean everything that purchased on steam all gone?
even i purchased it on 2020? hmmm interesting.

Pigdabie

Dec 11, 2022 @ 9:03am

and add on ... i bought it from the steam not the site that in the link you were talking so im not quiet sure if it included in my case? i didnt play fall guys for so long so i just download it and know it today