EAC Error, crash on startup

[Altered]

Bought this game a few days ago, wasn't able to play it cause i get a Game Security Violation Detected (#00000014) error on every startup.

Stuff I tried:
- Windows update to latest version
- Verify game files
- Restart PC
- Clear Steam download cache
- sfc /scannow (found nothing)
- Update Graphic drivers
- Uninstalling and Reinstalling game
- Fixing EAC through the /Fallguys/EasyAntiCheat folder
- Run as administrator
- Turn off Avast Antivirus during launch
- Turn off f.lux and wallpaper engine
- Deinstall RGB software (ICUE and Logitech G HUB)
- Turn off all other programs with task manager

Still get the same error.
Anyone any ideas? Or should I just cop my losses and go for a refund?

[Elanordir]

The only thing left is doing a re-installation of your OS..

[NPC]

Reinstalling an OS should be the last resort.

I can tell you that ICUE and Ghub are fine, but Armoury Crate (ASUS) has been noted to cause this problem.

Asus Aurora (Lighting for the Motherboard) may also cause it, but I don't have proof of that.


I would consider a refund ONLY if it is acceptable to potentially lose any FAME, KUDOs, and CROWNs you've earned.

I don't know how they save client purchases and such, so only refund if you are fine with potentially losing everything.


I think it would be in your best interest to submit a support ticket via their Online Form describing the problem, the Error ID you've provided, and your System Specs.

[LinkToReality.ttv]

Just wanna ask if the error you get is related to "LightingService.exe"?

I've seen many people get this since they added the anti-cheat, myself included. If so solutions have been mentioned in these forums.

[NPC]

Originally posted by 0brkpar0:

EA_Darko

Hey @Melodiee009 this error is related to your Easy Anti-Cheat install, you should be able to fix it by repairing or reinstalling the client.


To do so navigate to the "EasyAntiCheat" folder inside of the game's installation folder and locate "EasyAntiCheat_Setup.exe". Launch it as administrator and choose 'Install' or 'Repair'.

Source: https://answers.ea.com/t5/Origin-Client-Web-Technical/game-security-violation-detected/td-p/9146894


Give that answer a try one more time. I know you mention you did this, but just for the heck of it, see if there was a bad packet during transit. It wouldn't surprise me.

Originally posted by Link:

Just wanna ask if the error you get is related to "LightingService.exe"?

I've seen many people get this since they added the anti-cheat, myself included. If so solutions have been mentioned in these forums.

This specific error code shouldn't be. Although I wouldn't put it passed Kamu at this point.

[Altered]

Originally posted by Peasant #34:

Reinstalling an OS should be the last resort.

I can tell you that ICUE and Ghub are fine, but Armoury Crate (ASUS) has been noted to cause this problem.

Asus Aurora (Lighting for the Motherboard) may also cause it, but I don't have proof of that.


I would consider a refund ONLY if it is acceptable to potentially lose any FAME, KUDOs, and CROWNs you've earned.

I don't know how they save client purchases and such, so only refund if you are fine with potentially losing everything.


I think it would be in your best interest to submit a support ticket via their Online Form describing the problem, the Error ID you've provided, and your System Specs.

Haven't been able to play yet, so fame, kudos and crowns aren't a problem. Have tried contacting support, but so far none of their fixes worked, so wanted to see if the community found out something.

Originally posted by Link:

Just wanna ask if the error you get is related to "LightingService.exe"?

I've seen many people get this since they added the anti-cheat, myself included. If so solutions have been mentioned in these forums.

Nope, I've seen those post, but most of their error messages actually specify what program is causing the problem. But I don't have that here.

[Altered]

Originally posted by Peasant #34:

Originally posted by 0brkpar0:

EA_Darko

Hey @Melodiee009 this error is related to your Easy Anti-Cheat install, you should be able to fix it by repairing or reinstalling the client.


To do so navigate to the "EasyAntiCheat" folder inside of the game's installation folder and locate "EasyAntiCheat_Setup.exe". Launch it as administrator and choose 'Install' or 'Repair'.

Source: https://answers.ea.com/t5/Origin-Client-Web-Technical/game-security-violation-detected/td-p/9146894


Give that answer a try one more time. I know you mention you did this, but just for the heck of it, see if there was a bad packet during transit. It wouldn't surprise me.

Tried this a few more times, doesn't work sadly.

[NPC]

Originally posted by Altered:

Originally posted by Peasant #34:

Source: https://answers.ea.com/t5/Origin-Client-Web-Technical/game-security-violation-detected/td-p/9146894


Give that answer a try one more time. I know you mention you did this, but just for the heck of it, see if there was a bad packet during transit. It wouldn't surprise me.

Tried this a few more times, doesn't work sadly.

I'm sorry to hear that. If I find out anything, I'll be sure to post it.

You mentioned you contacted Support, which I am assuming is MediaTonic. Have you tried contacting Kamu (Developers of EAC)?

[Altered]

Originally posted by Peasant #34:

Originally posted by Altered:

Tried this a few more times, doesn't work sadly.

I'm sorry to hear that. If I find out anything, I'll be sure to post it.

You mentioned you contacted Support, which I am assuming is MediaTonic. Have you tried contacting Kamu (Developers of EAC)?

I haven't. I'll try contacting them as well.