Problem with my option ( help me ! )

[Desfinal]

I have a big problem with my option .I'm block at 120 hz and i can't take 60 hz . So my game is very slow with some bad texture and is unplayable .
Someone help me please , i try a lot of technique but he's didnt work.

(Sorry for my bad english btw )

[SRG]

Have you tried disabling the "Vsync" option? You can find it inside the settings. From the main menu, go to "Features" (the last option on the right) and then to "Video Settings". You can change there the refresh rate to 60Hz as well.

P.S.: Your English is good mate, don't worry about it!

[Desfinal]

Originally posted by SRGm8:

Have you tried disabling the "Vsync" option? You can find it inside the settings. From the main menu, go to "Features" (the last option on the right) and then to "Video Settings". You can change there the refresh rate to 60Hz as well.

P.S.: Your English is good mate, don't worry about it!

Yeah , i tried but i didnt want to take 60 hz :( my computer is a GE73 Raider RGB 8RE if he can help you . The display is blocked too on 120 hz

[SRG]

Have you tried to change the default refresh rate on Windows to 60Hz? Try this:

https://www.windowscentral.com/how-change-monitor-refresh-rate-windows-10

Then get into the game and see if it made a difference (perhaps change the setting first, restart the computer, then open the game).

Let us know how it went! It should be rather simple to fix :).

[SRG]

Hold on, excuse me. Do you mean that you do >not< want to set it to 60Hz?

I initially understood that you cannot set it to 60Hz, but from your last reply, I might have misunderstood you.

[Desfinal]

Originally posted by SRGm8:

Hold on, excuse me. Do you mean that you do >not< want to set it to 60Hz?

I initially understood that you cannot set it to 60Hz, but from your last reply, I might have misunderstood you.

I want to set it to 60 hz but i cant so now im going to try what you say and i send another message when i finish this . ty ^^

[Desfinal]

I tried but the monitor propose me only the 120hz :(

[SRG]

On Windows, in the bottom right alongside the clock, you'll see an icon from NVIDIA. Right-click on it, select "NVIDIA Control Panel", then on the left under "Display", you should be able to change the refresh rate in the "Change resolution" option.

Can you check here, please?

[Desfinal]

Originally posted by SRGm8:

On Windows, in the bottom right alongside the clock, you'll see an icon from NVIDIA. Right-click on it, select "NVIDIA Control Panel", then on the left under "Display", you should be able to change the refresh rate in the "Change resolution" option.

Can you check here, please?

I didnt have "Display" on the left of this . :/

[SRG]

Excuse me for the delay on replying back.

Well, that's weird! Let's do things right, because it might be that you have some driver issues. First, install the latest and greatest drivers for your graphics card from NVIDIA:

https://www.nvidia.com/Download/index.aspx

According to the model you gave me, your laptop has a Geforce GTX 1060 graphics card. As of today, the latest version for your graphics card can be found here (but feel free to search for it on the link above):

https://www.nvidia.com/Download/driverResults.aspx/155645/en-us

Download the drivers and launch the installation. While installing, ensure that you click a checkbox that says something like "Uninstall previous drivers" or similar, to guarantee that everything is clean, ok?

After everything is completed, restart your computer and try again the "NVIDIA Control Panel" suggestion.

Please, let us know how it went!

[Desfinal]

Ok i gonna to try this, thanks you , i will send you another message after i make what you say. ^^

[SRG]

Oh, also update your "integrated graphics" from Intel, just to guarantee that the game uses the GPU from NVIDIA automatically:

https://downloadcenter.intel.com/download/29274/Intel-Graphics-Windows-10-DCH-Drivers?product=80939

Perhaps this is the issue, that by default NBA 2K20 is using your smaller Intel GPU instead of the bigger NVIDIA GPU. But, in any case, update the drivers (that's a good practice anyway).

[Desfinal]

So i tried what you say but nothing . In my control panel Display didnt appair :(

[SRG]

And what about the game, did it improve anything?

[Desfinal]

wait i go test this

[SRG]

Also, my guess is that the game is running through the integrated GPU from Intel, instead of through the dedicated GPU from NVIDIA.

If the game is still not working properly, try the following:

- First, open the Nvidia Control Panel. One way to do that is right-clicking on an empty space on the desktop and choosing Nvidia Control Panel from the menu.
- Navigate to 3D Settings > Manage 3D Settings.
- Open the tab Program Settings and choose the game from the dropdown menu.
- Next, select the preferred graphics processor for this program from the second dropdown. Your Nvidia GPU should show as High performance Nvidia processor.
- Finally, save your changes. Your game should now run with the dedicated Nvidia GPU.

Source from the suggestion - https://support.ubi.com/en-gb/faqs/000027100/Switching-to-the-laptop-s-dedicated-GPU/