Can't fix start screen/menu lag

[inHypnagogia]

Ever since I first installed the game, I've had an issue where the "press any key" screen and menu takes forever to load. The game launches just fine, loads to 100%, hangs a little, but not too long, but then the next screen takes several minutes to load in all the way, the fps being under 10, slowly getting faster. Once I'm in the game, however, it plays fine, with just a little bit of frame drops when first going into a cutscene. With my specs, it should be working fine.

Ryzen 9 5900x
Nvidia GeForce rtx 3080
1 tb SSD
32 bg ram
750w psu

This pc is also less than a year old. Windows and my graphics driver are up-to-date. In Nvidia settings, I set BG3 to max performance. I've tried lowering the resolution, done windowed vs fullscreen, vulcan vs directX, I have the launcher and steam overlay disabled. I have the game set to use all cores. I reinstalled the game after replacing faulty ram.
I did notice that during this time, the game is under-utilizing the gpu, only about 4-5% before finally going up after a few minutes.

I should also note I was having a problem with my pc crashing after playing heavier games, but I'm not sure whether the two are related. For instance, I had my pc crash after about two hours of Elder Scrolls Online with absolutely no performance issues in the game. With BG3, I've played anywhere between 1 and 4 hours before my pc crashes, and I've played some ~2 hour sessions without any crashes. Recently I realized that I didn't have AMD's chipset drivers installed, and hope that was the cause of the crashing. This BG3 lag problem is not yet fixed though and it's too soon to tell if my system is more stable now, as it didn't crash on me when I played the other day.

Does anyone have any idea for a fix? I've been trying to solve this on and off for months :(

[juliejayne]

This is a tough one. But let me try. Is it a desktop PC or a laptop? The SSD, is that the only storage? Do you have any other apps running in background.

If you have had crashes playing other games then yes these are almost certainly related.

You said that with them it was after some time, suggesting overheating. But if BG3 is only using 5% of GPU, and struggling to load too, then I would start looking at the SSD.

But you really need a PC tech on site to dx what is wrong with your rig. Sorry.

[Nordil(Hun)]

"Nvidia settings, I set BG3 to max performance" -> i think this is the cause.
I thought myself i had good enough PC to run this game on max settings (Ryzen 5700g, 32 GB Ram, AMD6750XT 12 GB and also a 750 PSU, the desktop has 5 additional fans.)
But it was not. I had to manually edit the settings in Adrenalin to make it work, and not crash prone.

So i would actually remove the NVIDIA settings, and would try to manually adjust the settings in game.

[inHypnagogia]

Originally posted by Nordil(Hun):

"Nvidia settings, I set BG3 to max performance" -> i think this is the cause.
I thought myself i had good enough PC to run this game on max settings (Ryzen 5700g, 32 GB Ram, AMD6750XT 12 GB and also a 750 PSU, the desktop has 5 additional fans.)
But it was not. I had to manually edit the settings in Adrenalin to make it work, and not crash prone.

So i would actually remove the NVIDIA settings, and would try to manually adjust the settings in game.

I should clarify that I put it to max performance later on to see if it did anything. It was crashing before I messed with any settings. I've also tried different resolutions and in-game graphics settings. It does load a little faster on a lower resolution, but still takes a while.

[inHypnagogia]

Originally posted by juliejayne:

This is a tough one. But let me try. Is it a desktop PC or a laptop? The SSD, is that the only storage? Do you have any other apps running in background.

If you have had crashes playing other games then yes these are almost certainly related.

You said that with them it was after some time, suggesting overheating. But if BG3 is only using 5% of GPU, and struggling to load too, then I would start looking at the SSD.

But you really need a PC tech on site to dx what is wrong with your rig. Sorry.

It's a desktop and yes, it's the only storage (just over half full). I just wasn't sure because this is the only game that has such a problem loading. But then it seems to figure itself out after several minutes and my framerate goes back to normal.
I did think about overheating at first, but monitoring my temps, the cpu remains under 70 C and the gpu remains under 60 C. Unless there's something going on that the sensors aren't reading.
Thanks for attempting!

[juliejayne]

Originally posted by inHypnagogia:

Originally posted by juliejayne:

This is a tough one. But let me try. Is it a desktop PC or a laptop? The SSD, is that the only storage? Do you have any other apps running in background.

If you have had crashes playing other games then yes these are almost certainly related.

You said that with them it was after some time, suggesting overheating. But if BG3 is only using 5% of GPU, and struggling to load too, then I would start looking at the SSD.

But you really need a PC tech on site to dx what is wrong with your rig. Sorry.

It's a desktop and yes, it's the only storage (just over half full). I just wasn't sure because this is the only game that has such a problem loading. But then it seems to figure itself out after several minutes and my framerate goes back to normal.
I did think about overheating at first, but monitoring my temps, the cpu remains under 70 C and the gpu remains under 60 C. Unless there's something going on that the sensors aren't reading.
Thanks for attempting!

Have you checked the temperature on the SSD? What brand of SSD? The other option remains other software that might be running in the background. AV software, Browsers, auto updates from MS, AMD, Nvidia, can all be issues.

[inHypnagogia]

Originally posted by juliejayne:

Originally posted by inHypnagogia:

It's a desktop and yes, it's the only storage (just over half full). I just wasn't sure because this is the only game that has such a problem loading. But then it seems to figure itself out after several minutes and my framerate goes back to normal.
I did think about overheating at first, but monitoring my temps, the cpu remains under 70 C and the gpu remains under 60 C. Unless there's something going on that the sensors aren't reading.
Thanks for attempting!

Have you checked the temperature on the SSD? What brand of SSD? The other option remains other software that might be running in the background. AV software, Browsers, auto updates from MS, AMD, Nvidia, can all be issues.

It's a Teamgoup nvme, and I'm afraid I'm unsure how to check the temp. And I always close out my browser and usually discord as well, and I've tried disabling my AV in case it helped, but it didn't do anything. I think I have auto updates off, but I'll look into it just in case. I've tried disabling the Nvidia overlay before, but also to no avail.

I also want to note that I did send this pc to repair once before, as it was blue screening out of the box. Faulty parts needed to be replaced and it passed their stress tests and benchmarking before it was sent back, so I'm really hoping on some sort of software issue rather than even more hardware issues cropping up.

[juliejayne]

Team Group is a middle ranking supplier. If it came with any monitoring software, then use that to check if it is performing OK. If not then you probably need extra software to check it. Personally I would want some way to check such a crucial component. If you can, I would suggest adding a 2nd NvME drive, for security and peace of mind.

It seems as if your PC is a little cursed. Which parts were replaced and did you get a copy of the benchmarking and stress tests, that were done. Was the PC from a big brand SI or a small boutique PC shop?

[CageyPower]

I am actually having the same issue as them. I do not have the same parts as them. The only things we have in common are that our graphics cards are NVIDIA, our CPU's are Ryzen, and we both have 32BG RAM. I am not having crashing issues but I am having the menu issue as I can't even press a button to head into the start game menu.

Mine are:
Ryzen 5 3600 6 core.
Nvidia Geforce GTX 1080 TI.
3 separate HDD with the one being used being a 4TB.
32BG RAM.
RM850 850 Watt 80 Plus Gold Fully Modular.

I have gone as far as to work with the support team and following the Troubleshooting Baldur's Gate 3 for Beginners but have come out with nothing as the results are still the same. I've also done many purges of the game..

[juliejayne]

Originally posted by CageyPower:

I am actually having the same issue as them. I do not have the same parts as them. The only things we have in common are that our graphics cards are NVIDIA, our CPU's are Ryzen, and we both have 32BG RAM. I am not having crashing issues but I am having the menu issue as I can't even press a button to head into the start game menu.

Mine are:
Ryzen 5 3600 6 core.
Nvidia Geforce GTX 1080 TI.
3 separate HDD with the one being used being a 4TB.
32BG RAM.
RM850 850 Watt 80 Plus Gold Fully Modular.

I have gone as far as to work with the support team and following the Troubleshooting Baldur's Gate 3 for Beginners but have come out with nothing as the results are still the same. I've also done many purges of the game..

3 Seperate HDD? Are any SSDs?

[CageyPower]

Originally posted by juliejayne:

Originally posted by CageyPower:

I am actually having the same issue as them. I do not have the same parts as them. The only things we have in common are that our graphics cards are NVIDIA, our CPU's are Ryzen, and we both have 32BG RAM. I am not having crashing issues but I am having the menu issue as I can't even press a button to head into the start game menu.

Mine are:
Ryzen 5 3600 6 core.
Nvidia Geforce GTX 1080 TI.
3 separate HDD with the one being used being a 4TB.
32BG RAM.
RM850 850 Watt 80 Plus Gold Fully Modular.

I have gone as far as to work with the support team and following the Troubleshooting Baldur's Gate 3 for Beginners but have come out with nothing as the results are still the same. I've also done many purges of the game..

3 Seperate HDD? Are any SSDs?

Just the C drive but I don't use it for Baldurs gate 3. Also I like to keep things separate depending on my job so one hard drive is for games that is why there is three different Hard disk drives.

[juliejayne]

BG3 really needs to run on from the main drive and from an SSD. It can work from slower drives, but you are likely to run into issues.

This guide might help
https://steamcommunity.com/sharedfiles/filedetails/?id=3065050571

[CageyPower]

Originally posted by juliejayne:

BG3 really needs to run on from the main drive and from an SSD. It can work from slower drives, but you are likely to run into issues.

This guide might help
https://steamcommunity.com/sharedfiles/filedetails/?id=3065050571

I had run on my F drive since early access. I played it on release until around November. It never once had an issue before this last update. Also running it on the C drive is Impossible as it does not have enough space for any game and it's only used for technical and mandatory programs and files.

[juliejayne]

Early Access was only Act 1. The additions since EA require faster storage for the data.

Suggestion: If you are using Cloud Saves on Steam... Don't.
32 GB Ram should be enough, but ensure that you have no other programs running in the background. Increase the RAM drive size. And if at all possible get an SSD. Nvme if poss.

Of course a better more modern PC would be the best option, but I assume that is a bit too much.

[inHypnagogia]

Originally posted by juliejayne:

Team Group is a middle ranking supplier. If it came with any monitoring software, then use that to check if it is performing OK. If not then you probably need extra software to check it. Personally I would want some way to check such a crucial component. If you can, I would suggest adding a 2nd NvME drive, for security and peace of mind.

It seems as if your PC is a little cursed. Which parts were replaced and did you get a copy of the benchmarking and stress tests, that were done. Was the PC from a big brand SI or a small boutique PC shop?

Hello. I know it's been a while, but I was pretty busy with other life things and haven't gotten around to solving pc issues, but here's an update
I installed CrystalDiskInfo and it says the SSD is at 100% health. The temp is normal too. I haven't monitored while playing a game yet, but seeing as the main problem is at the very start, it doesn't seem like the temp is the culprit. I do plan on getting an extra drive at some point, but it isn't a priority right now. In the meantime, I occasionally back files up to an external drive.
As for the stress tests, I don't think I got a copy of the results, but I know they tested the CPU, GPU, and memory, which were the parts replaced. I've done some tests myself though and they've come out alright. It was from a boutique shop bought off of Newegg.

[liquidravens]

I am suffering from this exact same issue