Baldur's Gate 3

Baldur's Gate 3

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Al.Mass Aug 13, 2023 @ 1:35pm
Tollhouse safe problem
In the Act II there is a locked safe with skeleton inside. There is almost no loot and skeleton with enabled "Use" button, but none of my characters can "Use" this skeleton, error hint "Can't reach this" appears.
And with my Tav (Deep gnome) i couldn't even touch both water and pouch with the same error-hint, only normal-sized character could interact with these items.

Is there any way to fix this? I'm afraid that it could be interesting piece of lore, but i can't get to it and it's frustrating =(
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Showing 1-14 of 14 comments
Nordil(Hun) Aug 13, 2023 @ 1:40pm 
Originally posted by Al.Mass:
In the Act II there is a locked safe with skeleton inside. There is almost no loot and skeleton with enabled "Use" button, but none of my characters can "Use" this skeleton, error hint "Can't reach this" appears.
And with my Tav (Deep gnome) i couldn't even touch both water and pouch with the same error-hint, only normal-sized character could interact with these items.

Is there any way to fix this? I'm afraid that it could be interesting piece of lore, but i can't get to it and it's frustrating =(

No there are a number of such places:S allthough i cant recall the place you mentioned in the tollhouse. But perhaps it is one that can be talked as a dead person?
Last edited by Nordil(Hun); Aug 13, 2023 @ 1:41pm
Al.Mass Aug 13, 2023 @ 1:53pm 
Originally posted by Nordil(Hun):
allthough i cant recall the place you mentioned in the tollhouse. But perhaps it is one that can be talked as a dead person?

There is a second safe on the floor where Coin Master walking, in far and very dark corner. There was one Visage next to it. Just check corner opposite to romm with Tollmaster statue
.b. Aug 14, 2023 @ 2:25pm 
i had the same issue, the bug bug in act 2 tollhouse with the vault/safe skeleton has the gears/wheel interact indicator but it was not possible to click it "Can't reach"; i had the same problem with the desk and shelf items to the right of that area, all saying cannot reach despite being clearly in front of it. Hopefully not missing out on much but good to know someone else is experiencing the problem :)
Doctor Hades Aug 15, 2023 @ 5:34am 
Same issue here. Unlocked the safe in the Tollhouse last night and found the skeleton but get a "can't reach" pop up when I try to Use the skeleton. There is no Open option so I am unsure if Use should have the same effect as Open in this case?
Confucius Aug 15, 2023 @ 6:19am 
Same experience here.
Zsos Aug 15, 2023 @ 8:58pm 
Definitely a bug can't talk to dead either
Nordil(Hun) Aug 15, 2023 @ 9:01pm 
Originally posted by .b.:
i had the same issue, the bug bug in act 2 tollhouse with the vault/safe skeleton has the gears/wheel interact indicator but it was not possible to click it "Can't reach"; i had the same problem with the desk and shelf items to the right of that area, all saying cannot reach despite being clearly in front of it. Hopefully not missing out on much but good to know someone else is experiencing the problem :)

Ah yeah, my bad, i did not notice the ACT 2, and yes it is the usual cant reach bug, there are beside the skeleton about 8 or more items that are unreachable there. That are completely unreachable. Most of the time you can bypass such stuff with THROW, but sometimes not even that works.
Seolfer Wulf Aug 16, 2023 @ 11:30am 
Originally posted by Al.Mass:
In the Act II there is a locked safe with skeleton inside. There is almost no loot and skeleton with enabled "Use" button, but none of my characters can "Use" this skeleton, error hint "Can't reach this" appears.
And with my Tav (Deep gnome) i couldn't even touch both water and pouch with the same error-hint, only normal-sized character could interact with these items.

Is there any way to fix this? I'm afraid that it could be interesting piece of lore, but i can't get to it and it's frustrating =(

It doesnt have any loot, i literally jumped into the vault and landed on it, it appears to not be grounded properly on placement. You get a line of text saying "A forgotten soul, trapped in a safe - but who put them there, and why?" When you interact with it.
Nordil(Hun) Aug 16, 2023 @ 11:49am 
Originally posted by Seolfer Wulf:
Originally posted by Al.Mass:
In the Act II there is a locked safe with skeleton inside. There is almost no loot and skeleton with enabled "Use" button, but none of my characters can "Use" this skeleton, error hint "Can't reach this" appears.
And with my Tav (Deep gnome) i couldn't even touch both water and pouch with the same error-hint, only normal-sized character could interact with these items.

Is there any way to fix this? I'm afraid that it could be interesting piece of lore, but i can't get to it and it's frustrating =(

It doesnt have any loot, i literally jumped into the vault and landed on it, it appears to not be grounded properly on placement. You get a line of text saying "A forgotten soul, trapped in a safe - but who put them there, and why?" When you interact with it.

on the wall right to the safe, there is a hidden message, where it is revealed he locked himself in:D
Baine Aug 18, 2023 @ 9:49am 
I managed to click it after using a scroll to fly around and then straight into the back of the safe. It just gives you a line about the guy dying in there alone.
Homer-DOH-Simpson Aug 19, 2023 @ 5:44pm 
Originally posted by Seolfer Wulf:

It doesnt have any loot, i literally jumped into the vault and landed on it, it appears to not be grounded properly on placement. You get a line of text saying "A forgotten soul, trapped in a safe - but who put them there, and why?" When you interact with it.
Awesome, that worked actually for me aswell
HazePhase Aug 21, 2023 @ 11:09am 
Jumping right on top of the corpse did it for me. Either way, you only get a narrator message about the thing so, no loss.
Malatr Sep 3, 2023 @ 9:37pm 
When I got to the skeleton in the safe with the now outside, it only had flavor text.
the skeletal remains of the hopeful survivor still waiting to be rescued, their desperate refuge now their everlasting tomb.
Sennematic Sep 7, 2023 @ 10:09am 
I summoned Scratch and had him carry the bag out and that worked. There's nothing good in it, though. Rotten food and a sack of camp supplies.
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Date Posted: Aug 13, 2023 @ 1:35pm
Posts: 14