BG3 Crashing on startup after Hotfix 21

[DeadlyTrixster]

I played yesterday and everything was fine, I've no mods, I'm running as admin, I'm on windows 11(ew ik). I can get to the launcher, but the game won't open after that point. My launcher option is the one on the left if that's important, I don't remember the name of it.

Any help would be greatly appreciated.

[DeadlyTrixster]

Originally posted by Ginger Snaps:

Originally posted by DeadlyTrixster:

which part? i followed the guide as closely as i was able to, i don't know what it is implied i would of missed/done wrong.

You didn't do it wrong, I fully believe it was the patch that messed it up. Steam needs to fix the patch.

thank you im trying my best i hope both our problems get solved

[Darklocket]

Same here. Played yesterday and everything was fine, no mods. Sits and spins at 75% forever. If i never play this game again, so be it. 6 years in development
, 10's of thousands of bugs still needing fixing afterwards. aka 21 hot fixes? Lesson to take away. Wait a few years for the price and the fixes to settle down before purchasing, so that a playing through without constant patch messing up game saves is not an issue. Its like messing with production in real-time, its going to break. The game is so complex, that only after a certain level of critical, highs and mediums are fixed, that a few of the low issues will be also fixed and then no more. There just is not enough capital, time or resources to fix it all. For now, Keep patching Larian, someday you'll be done. At least when all the patching stops, you can count on some consistency.

[juliejayne]

I was worried that I might have issues as my muscle memory had hit the launch button a few milliseconds before I realised that there was a new hotfix.

BUT it is running fine. Just that they have patched out the Stealing from traders glitch. Now I have to resort to pickpocketing.

However if you are having this issue, it is a download issue.

Originally posted by Darklocket:

Same here. Played yesterday and everything was fine, no mods. Sits and spins at 75% forever.

You need to follow the guides for Cleaning Cache and Game update routine. Honestly, if you follow them they will help. Oh and report the issue to Larian directly. Bit of effort needed to do that, but only then can they understand and hopefully help.

[Kodell]

same here. I played this like a month ago and it was fine, try loading it up today for a quick session and CTD on load. After 12 crashes , using multiple guides/fixes/workarounds and then just nuking everything but saves-games and re-downloading (all 150GB!!!), reinstalled and it still CTDs but this time i get past the loading screen and it crashes when it swapping to the main title and then i get the error reporting. Verfiing comes back with all 405 files are fine, submitted about 8 of the 12 crashes with as much info as possible, hope it helps.

Guess swinging back to this game at this stage is just not meant to be, i'll check back in 3 months time and lets hope it works then.

[DeadlyTrixster]

Originally posted by Ginger Snaps:

Originally posted by DeadlyTrixster:

which part? i followed the guide as closely as i was able to, i don't know what it is implied i would of missed/done wrong.

You didn't do it wrong, I fully believe it was the patch that messed it up. Steam needs to fix the patch.

the game is suddenly working again! i did literally nothing new besides deciding to start it up again, so i hope if you try it will work as well.

[Kodell]

Originally posted by DeadlyTrixster:

Originally posted by Ginger Snaps:

You didn't do it wrong, I fully believe it was the patch that messed it up. Steam needs to fix the patch.

the game is suddenly working again! i did literally nothing new besides deciding to start it up again, so i hope if you try it will work as well.

Wish i could say the same, still getting constant CTD on main menu load.
I'm now stumped, i went and grabbed a brand-new 1tb 980pro SSD, put a fresh install of win11, steam and drivers and it still crashes at the same spot. I'm not even running anything exotic:
AMD 5950x, 6900x, MAG X570 TOMAHAWK, 32gb, 5x samsung SSDs, 3x monitors (1x 1080p /1x1440p main/ 1x 4k) - Win 11 (22631.3155), Adrenalin 24.2.1

Will update bug report but i guess my PC is just cursed and does not like this game now ;(

[alaenya]

I have the exactly same problem, game crashes before it loads the main menu every time and I've tried absolutely every solution I could find online, from verifying the game and cleaning cashe to updating all drivers and checking the disc. I have yet to try reinstalling the game but I have a very slow internet connection and I've already spent days downloading the latest updates because for some reason it was downloading over 100 GB.

In the event viewer it traces the problem to ucrtbase.dll, which should be part of Visual C++, so I tried reinstalling those but it didn't help either.

[Kodell]

Originally posted by alaenya:

I have the exactly same problem, game crashes before it loads the main menu every time and I've tried absolutely every solution I could find online, from verifying the game and cleaning cashe to updating all drivers and checking the disc. I have yet to try reinstalling the game but I have a very slow internet connection and I've already spent days downloading the latest updates because for some reason it was downloading over 100 GB.

In the event viewer it traces the problem to ucrtbase.dll, which should be part of Visual C++, so I tried reinstalling those but it didn't help either.

My event viewer was empty sadly but i did find this in the runlog:

9/3/24 03:18:09 3 Unable to download https://ls-installer-manifest-public.s3.eu-west-1.amazonaws.com/4.1.1.4900808/steam.xml: The remote server returned an error: (404) Not Found.
9/3/24 03:18:09 3 Unable to download the reference file listing
9/3/24 03:18:09 3 Could not find file 'C:\Users\John\AppData\Local\Larian Studios\Launcher\Cache\4.1.1.4900808_steam_manifest.xml'.
9/3/24 03:18:09 1 User AMD graphics driver version 24.2.1
9/3/24 03:18:09 1 Recommended AMD graphics driver version 23.9.3

So possibly a steam mismatch error or i'm using drivers that are too up to date. If i find the motivation, i might roll back to the 23.9.3 and see if it works.

[Draigo]

Originally posted by Kodell:

My event viewer was empty sadly but i did find this in the runlog:

9/3/24 03:18:09 3 Unable to download https://ls-installer-manifest-public.s3.eu-west-1.amazonaws.com/4.1.1.4900808/steam.xml: The remote server returned an error: (404) Not Found.
9/3/24 03:18:09 3 Unable to download the reference file listing
9/3/24 03:18:09 3 Could not find file 'C:\Users\John\AppData\Local\Larian Studios\Launcher\Cache\4.1.1.4900808_steam_manifest.xml'.
9/3/24 03:18:09 1 User AMD graphics driver version 24.2.1
9/3/24 03:18:09 1 Recommended AMD graphics driver version 23.9.3

So possibly a steam mismatch error or i'm using drivers that are too up to date. If i find the motivation, i might roll back to the 23.9.3 and see if it works.

Where did you find that log? I'm having almost the exact same problem as you

[alaenya]

Originally posted by Kodell:

Originally posted by alaenya:

I have the exactly same problem, game crashes before it loads the main menu every time and I've tried absolutely every solution I could find online, from verifying the game and cleaning cashe to updating all drivers and checking the disc. I have yet to try reinstalling the game but I have a very slow internet connection and I've already spent days downloading the latest updates because for some reason it was downloading over 100 GB.

In the event viewer it traces the problem to ucrtbase.dll, which should be part of Visual C++, so I tried reinstalling those but it didn't help either.

My event viewer was empty sadly but i did find this in the runlog:

9/3/24 03:18:09 3 Unable to download https://ls-installer-manifest-public.s3.eu-west-1.amazonaws.com/4.1.1.4900808/steam.xml: The remote server returned an error: (404) Not Found.
9/3/24 03:18:09 3 Unable to download the reference file listing
9/3/24 03:18:09 3 Could not find file 'C:\Users\John\AppData\Local\Larian Studios\Launcher\Cache\4.1.1.4900808_steam_manifest.xml'.
9/3/24 03:18:09 1 User AMD graphics driver version 24.2.1
9/3/24 03:18:09 1 Recommended AMD graphics driver version 23.9.3

So possibly a steam mismatch error or i'm using drivers that are too up to date. If i find the motivation, i might roll back to the 23.9.3 and see if it works.

I tried running the game in safe mode and it still crashed (although it took longer for it to do so, for a while it was just stuck on 100% loading). So I don't think it's a driver issue, at least not on my end, I guess we just have to hope some future update fixes whatever is causing this :/

[Draigo]

Maybe it's a problem with amd graphics cards?

[Kodell]

Originally posted by Draigo:

Where did you find that log? I'm having almost the exact same problem as you

you can find it at:

%LocalAppData%\Larian Studios\Launcher\Logs

I had an issue with the crash reporter deleting the logs, so run the game, and just keep the reporter open until you get them.
Some other tricks that i also tried without success was, creating a new admin user, swapping and then running the bsgdx11.exe as admin without steam, as well as all of the ones listed in the : crashing-upon-startup (PC) faq[larian.com]

Originally posted by Draigo:

Maybe it's a problem with amd graphics cards?

I did suspect this, but there are not that many people affected for it to be such a broad issue. My suspicion is something not working right with the update servers for Larian/steam.

[Fuinseoig]

Same trouble here. Finally got it to work, but now I've killed Orin but everyone is telling me "go kill her". What are these fixes doing? The recent ones have made the game break for me, before that it played fine.

[Draigo]

I rolled back my driver to 23.9.3 and it didn't work. I changed graphics settings to low and now it runs. Which is quite annoying because I was playing on ultra swimmingly before hotfix 21

[alaenya]

Originally posted by Draigo:

I rolled back my driver to 23.9.3 and it didn't work. I changed graphics settings to low and now it runs. Which is quite annoying because I was playing on ultra swimmingly before hotfix 21

oh my god it works for me too! And I have NVIDIA, so it surely can't be a graphics card problem but rather something Larian needs to address? Unless both AMD and NVIDIA suffer the same error. Either way, at least we now know the culprit.

Also when I turn the graphics back up in game menu after I finally get to it, it doesn't crash, unless I go back to main menu, so it seems to be tied to the main menu only, hopefully.