Game keeps crashing during character creation - DirectX error

[Wölfwyn]

Specs:
- 5900x
- 3080ti
- LGC1

Keep getting this errors after 5 minutes or so.

DirectX Error:

The game has encountered an unrecoverable DIrectX error and will shut down.
This error may be triggered by reasons that are not related to Baldur's Gate 3.

Please try the following before restarting:
-Disable any screen recording software you may be running
-Make sure all your windows updates have been installed
-Make sure you have the latest graphics drivers installed
-Disable SLI/CrossFireX

You could also try contacting developer support with your gold.log and your DxDiag.txt.
If you make significant changes to your system (like installing updates and drivers), please send us before an after versions of those files.

Error: DXGI_ERROR_DEVICE_REMOVED
Description: Hardware device removed
Reason: DXGI_ERROR_DEVICE_HUNG.

I'm using Using DX11, I'll see if Vulkan works but have doubts

Anyone have any solutions for this? Any assistance is greatly appreciated!

- Drivers up-to-date
- Verified integrity of game files
- Windows is up to date

[Natalia]

same trouble
GTX 1070, Windows 10, DirectX 12

[Don Fortune]

Publicado originalmente por Fortune god:

Same here 1070 and using directx 11 dont know what else to try

I finished now a complete format of the pc and still the problem persist, only game too as i have seen

[TK (Shad)]

Has anyone found a solution to this? Happening to me too.

[Squirrelzar]

Also experiencing this issue 😵‍💫

[Squirrelzar]

Also experiencing this issue 😵‍💫

[Necronar]

Crashing during character creation, too. I haven't even had a chance to go into settings yet for any graphical adjustments.

ROG Strix 4090 OC Edition
AMD 7 3900X
32GB RAM 3600MHz

[RusWolf]

Crashing during character creation, too/ Nvidia 4080, AMD R9-5950X, 32GB RAM 3200, 4К resolution (3920x2080), Win10 pro. Drivers latest. No 3D puppet seen in character creation screen.
BG3 folder from Local cleared

[eagle]

Ok... I think I found something. Didn't playtest it long, but I could reproduce the behavior.

I've the same issue, running a r9 5900X and a RTX2080S.

Tried nearly everything, dx11/vulkan, updates, even updated the dotnet runtime which the game had an older 6.0.11 version in the game files to the .20, game files verified multiple times, ddu, rem geforce experience, disabled xbox game bar, no OC on GPU.


After the hotfix is crashed even faster now, more often before reaching the main menu.
:<

<--that something -->
I was watching some graphs in MSI Afterburner and I was noticing the high gpu usage and gpu power usage. Which correlated with the crashes of the game. So I reduced my GPU Power Limit from 132% to 100% -> still crashed
100% to 80% -> It didn't crashed ..... 0_0 finally, I could move the character and it was fine.

So I redid the test with vulkan and dx11 a couple of times at 80% GPU Power usage and than again with 100% and 132%. All >= 100% GPU Power Limit runs resulted in the GPU device lost DXGI error. The 80% runs threw no errors.

Currently I settled on 95% GPU Power Limit, which seems to work fine.

Take it with a grain of salt, I couldn't run the game long enough, cause I've got no time left on this Sunday :<, family obligations, but maybe some of you might find it useful.

[Shep]

Publicado originalmente por eagle is a-Loser:

100% to 80% -> It didn't crashed ..... 0_0 finally, I could move the character and it was fine.

After finding this post, this is what finally did it for me. I had to install MSI Afterburner cause I didn't have it before, never overclocked. 95% didn't work, but 80% did. played for quite a few hours today with no issue.

[JOHN]

same issue, though now I can't launch the game to main menu without CTD with directx error.

[Druss]

Getting the same issue at random times during game play after around 30 to 45 mins of play each time.

Ryzen 7 3800X / RX 7900 xtx

As I can see quite a lot of posts about this error and with the only apparent fix being to reduce GPU power, I think I'm going to see if I can get a refund, and buy again when it's been out for awhile and the silly bugs get fixed.

[EmZzzZ]

Publicado originalmente por eagle is a-Loser:

Ok... I think I found something. Didn't playtest it long, but I could reproduce the behavior.

I've the same issue, running a r9 5900X and a RTX2080S.

Tried nearly everything, dx11/vulkan, updates, even updated the dotnet runtime which the game had an older 6.0.11 version in the game files to the .20, game files verified multiple times, ddu, rem geforce experience, disabled xbox game bar, no OC on GPU.


After the hotfix is crashed even faster now, more often before reaching the main menu.
:<

<--that something -->
I was watching some graphs in MSI Afterburner and I was noticing the high gpu usage and gpu power usage. Which correlated with the crashes of the game. So I reduced my GPU Power Limit from 132% to 100% -> still crashed
100% to 80% -> It didn't crashed ..... 0_0 finally, I could move the character and it was fine.

So I redid the test with vulkan and dx11 a couple of times at 80% GPU Power usage and than again with 100% and 132%. All >= 100% GPU Power Limit runs resulted in the GPU device lost DXGI error. The 80% runs threw no errors.

Currently I settled on 95% GPU Power Limit, which seems to work fine.

Take it with a grain of salt, I couldn't run the game long enough, cause I've got no time left on this Sunday :<, family obligations, but maybe some of you might find it useful.

This worked for me resseting gpu overclock settings and power to 80% , thx <3.

[Bwiz77]

Not helpful but posting for visibility. This is happening to me as well. DX11 and Vulkan.

5800x3d
4070ti
32gb 3600mhz gskill ram
Asus crosshair X570

[gun4peace]

same issue

[Wölfwyn]

Game still keeps crashing for me, same error. :/