Screens go black until the pc reboots.

[Sonet]

Can't even go through prologue , every 5-10 min screens go black like videocard crash until the pc reboots.
But with videocard and everything else all fine, only in this game problem.
rtx 3070
i9-9900k
Graphic drivers last version, files checked

[Harkonnem]

i have the same problem. I tried everything. Nothing works

[wahl35]

I've got the same problem with the blackscreen/video card shutdown but it's not random. It happens during the 1st cut scene with the Raphael. 3 different locations. Every time. Direct X and vulkan, doesn't matter, happens with both. I'm not even finding any errors in the logs when this happens. Does not and has not happened with any other game. Completely turns off the vid card and I no choice except a hard shutdown. I have never encountered such a thing on any computer that I have had. Not cool, man.

[Varsatoul]

引用自 Taranova：

引用自 Taranova：

Happens to me too. I played two days okay, then last night I had five crashes within 1.5 hours at the end of the night. There's nothing in common that I can figure out with the things I'm doing when the crashes occur.

It can literally crash while casting a spell, climbing down a ladder, while the game is loading me in....

Today I played 2 hours without crashes, then had a crash, started from the .exe and got to play another hour. After the second crash, it crashed while loading in again. Fun times. :/

Running:
Ryzen 5 3600
16Gb RAM
RTX 2070

Hoped the second hotfix would've done something, but nope. Still does it.
Once while starting the game, didn't even get to main menu, and second time after 2 hours of playing.

No rhyme nor reason still. 10/10 game, would play a LOT more if this wasn't happening.

Have you watched Windows "Event Viewer"? Are there any errors related to bg3.exe ?
Click Start (or WinKey-R), then type ""event viewer"" into the search box. In Windows 10, 'event' should bring up 'View event logs'. After starting the Event Viewer, expand 'Windows Logs' in the left column and select 'Application'. In the center column, look for a recent error for the game (maybe sort by Date and Time, or search for 'bg3') Lastly, check the information under the 'General' tab below the list of events, starting with ""Faulting application name..."".

[Taranova]

引用自 Varsatoul：

引用自 Taranova：

Hoped the second hotfix would've done something, but nope. Still does it.
Once while starting the game, didn't even get to main menu, and second time after 2 hours of playing.

No rhyme nor reason still. 10/10 game, would play a LOT more if this wasn't happening.

Have you watched Windows "Event Viewer"? Are there any errors related to bg3.exe ?
Click Start (or WinKey-R), then type ""event viewer"" into the search box. In Windows 10, 'event' should bring up 'View event logs'. After starting the Event Viewer, expand 'Windows Logs' in the left column and select 'Application'. In the center column, look for a recent error for the game (maybe sort by Date and Time, or search for 'bg3') Lastly, check the information under the 'General' tab below the list of events, starting with ""Faulting application name..."".

Yeah, and considering how often I crash, it's kind of ridiculous how little BG3 actually shows up. I guess reason for that is the fact that it crashes my graphics card instead of crashing the game itself.

[Nordil(Hun)]

引用自 wahl35：

I've got the same problem with the blackscreen/video card shutdown but it's not random. It happens during the 1st cut scene with the Raphael. 3 different locations. Every time. Direct X and vulkan, doesn't matter, happens with both. I'm not even finding any errors in the logs when this happens. Does not and has not happened with any other game. Completely turns off the vid card and I no choice except a hard shutdown. I have never encountered such a thing on any computer that I have had. Not cool, man.

You would need to have a look at the temperature logs. Try to log the temperatures, because this kind of shutdown is usually do to overheating. Would be nice to know your enabled video settings.(Low, High medium) And what you allowed in the GPU-s application. Because i had similar issues in another game and for me it was Adrenaline allowing OC for both the CPU and the GPU, but on my end it was the CPU that forced the shutdowns.
A very easy method to check if you don't know how to log temps is after a shutdown place your hand behind the PSU, if it is blowing out very hot air, your comp is overheating.

[Taranova]

I just got another crash after maybe 15 minutes of playing. Event logs show nothing at all about BG3, or any error or critical either. Fun times.

I've also been checking the heat, and it doesn't spike for me, so that's another layer to this mystery.

[nWo Iron Eagle]

I just want to add something to try

Close steam and any other game launchers

Head to the install stop for boulders gate 3

Find the bin file locate the direct x .exe file make a short cut

Put that shortcut in the desktop do not launch anything just go in the shortcut properties makes sure its launching the app as as admin

this way the game loads up no steam in the background no laren launcher nothing its like the old dvd/cd days but with a cracked exe

Try that see what happens.

[Globemaster]

3070 here, crashing and losing display, sound keeps playing, nothing helps to restore function so I have to choke my PC out with the power button

Things I've tried unsuccessfully, based on intuition and many similar forum posts:

• reinstalling graphics driver
  
• rolling back graphics driver, immediately precedent, and then a few versions back, then again etc
  
• changing monitor
  
• re-seating GPU
  
• cleaning and dusting whole inside of PC and fans
  
• updating BIOS to latest version (mobo: Asus X-570E ROG)
  
• reducing max GPU power usage in msi afterburner to 90, then 80
  
• disabling XMP in BIOS
  
• confirmed good hardware temps
  
• tweaking all the video settings in-game, display mode (borderless, windowed, fullscreen)
  
• clean install of windows
  
• checking correct CPU mounting
  
• Running game.exe directly from folder as admin
  
• enabling high-DPI scaling in program compatibility settings in windows
  
• praying to the chthonic gods
  
• sacrificing my firstborn
  
• ...?

I am at my wit's end.

Windows reports a LiveKernelEvent 141, hardware error. Another info source reports my GPU was removed, causing the crash.
My theory is that the issue is specifically related to certain GPUs, and it has to be pretty deep down for the issue to persist after all these different attempts.

I have actually experienced this issue in other games, but they were all rendered with DirectX12, so I assumed this was the issue. This made sense because using DX11 or Vulkan in the respective games where you had the option fixed the issue.

As we see now, DX11 or Vulkan makes no difference and I am out of ideas.

I also have doubts that Larian can fix this as it seems to be silicon-level.

I'm giving up on playing until I hear something conclusive. I wish you all the best of luck and I hope my post can help save some of you from going down the same maddening rabbit hole as me.

[アンジェル]

引用自 Globemaster：

3070 here, crashing and losing display, sound keeps playing, nothing helps to restore function so I have to choke my PC out with the power button

Things I've tried unsuccessfully, based on intuition and many similar forum posts:

• reinstalling graphics driver
  
• rolling back graphics driver, immediately precedent, and then a few versions back, then again etc
  
• changing monitor
  
• re-seating GPU
  
• cleaning and dusting whole inside of PC and fans
  
• updating BIOS to latest version (mobo: Asus X-570E ROG)
  
• reducing max GPU power usage in msi afterburner to 90, then 80
  
• disabling XMP in BIOS
  
• confirmed good hardware temps
  
• tweaking all the video settings in-game, display mode (borderless, windowed, fullscreen)
  
• clean install of windows
  
• checking correct CPU mounting
  
• Running game.exe directly from folder as admin
  
• enabling high-DPI scaling in program compatibility settings in windows
  
• praying to the chthonic gods
  
• sacrificing my firstborn
  
• ...?

I am at my wit's end.

Windows reports a LiveKernelEvent 141, hardware error. Another info source reports my GPU was removed, causing the crash.
My theory is that the issue is specifically related to certain GPUs, and it has to be pretty deep down for the issue to persist after all these different attempts.

I have actually experienced this issue in other games, but they were all rendered with DirectX12, so I assumed this was the issue. This made sense because using DX11 or Vulkan in the respective games where you had the option fixed the issue.

As we see now, DX11 or Vulkan makes no difference and I am out of ideas.

I also have doubts that Larian can fix this as it seems to be silicon-level.

I'm giving up on playing until I hear something conclusive. I wish you all the best of luck and I hope my post can help save some of you from going down the same maddening rabbit hole as me.

Just your usual VRAM issues. I would have expected that rolling back GPU drivers by one and using it alongside the game in hotfix2 version should work normal.

[PsykicPanda]

I also am experiencing this, have contacted Larian.
I have a 3070.

No overheating issue as I have limited the temp w/ MSI.
Running as Admin directly does not fix.

[PsykicPanda]

In my Windows Event Log I see:

> The description for Event ID 14 from source nvlddmkm cannot be found..[REDACTED]

@Globemaster, did you use DDU to reinstall your driver?

[PsykicPanda]

Related threads: https://steamcommunity.com/app/1086940/discussions/3/3812913197993080885/

https://steamcommunity.com/app/1086940/discussions/3/3812913198000852799/

[Globemaster]

引用自 PsykicPanda：

In my Windows Event Log I see:

> The description for Event ID 14 from source nvlddmkm cannot be found..[REDACTED]

@Globemaster, did you use DDU to reinstall your driver?

Yes I did...

[nevermore2782]

Same issue for me kind of. 3070, screen keeps going black every few minutes and especially when entering dialogue - one thing i noticed was a camp cutscene that showed open night sky and the sky itself looked distorted graphically maybe that helps I do not get a crash however, just frequent black screens and back to game, over and over.

[LordSafirius]

Has to be a hotfix issue, I had the same thing yesterday but today, game crashed as soon as I got into the main menu. I don't thing it is a GPU problem, Im running a 1080, so basically old compared to all the new GPUs and the problem started yesterday...so let's hope for a hotfix soon.