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Hard freezes where you have to cold boot your entire PC again? haven't had that once.
Or it might be another device you have hooked into the PC conflicting with the game . could try disconnecting other USB devices from the PC . I had a similar problem in the past and it turned out I had a USB hub plugged into the PC that for whatever reason caused a conflict with the game .
I have heard of unsupported controllers and mouse could also do it along with printers or other devices that for some reason cause a conflict .
All things considered, this one strikes me as likely a driver or RAM issue. So, first off, make sure you drivers and OS are up to date. Next, try running the game in both Vulkan and DX11 and see if that makes any difference.
To really troubleshoot though, you'll want to log your temp, voltage, and load on your GPU, CPU and PSU. See if anything looks strange there when the system freezes. Also, run a load/corruption test on your RAM and drives. I'd bet a driver issue or bad RAM on this one. Also, check the event viewer to see if anything shows up there.
(NO, it doesn't matter that "only this game" triggers your system issue. You'll have to investigate what's wrong with your system to fix this because this is a system issue.)
Are you using Windows 11 or 10? Do you use Vulkan or DirectX 11 for the game?
Today tho, my friend had a problem where his PC started to reboot with BG3 too.
Both of us didn't have any issue untill today (we are playing since the release date).
It's not a temp issue, and we don't have any problem when we play other games or when we try to stress our PCs with other stuff.
Now I switched from DX11 to Vulkan, played a couple of hours and It didnt' crash, but those crashes doesn't happen after a certain amount of playtime, but It looks like something triggers it (Like specific location, event, or something like that).
My specs are:
Windows 10
GPU: RTX4090
CPU: Ryzen 5900x
RAM: 64gb DDR4 3600mz
My friend specs:
Windows 10
GPU: RTX2070 Super
CPU: Ryzen 3600
RAM: 32gb DDR4 3200mz
Are you absolutely it's not a temp issue? Were you running temperature monitoring software on other screens at the time of the reboots and saw the degrees?
Because CPU overheating tends to reboot the PC. GPU overheats on the other hand just make the GPU throttle down its performance so that it cools itself.
Temp was my first thought.
I asked to my friend to turn on rivatuner. His temp were fine. GPU around 60c and CPU around 70 (sometime 80c)
When he was still watching them, his pc just rebooted, in the same map location.
My temp are a lil bit higher, my GPU is 70c (Usually it stays aroung 65c, It look like this game is more demanding), and my CPU around 75/80c.
I tested my ram too, and they were fine.
I turned off my GPU OC, and it crashed anyway.
We played yesterday doing stuff around the map, and his PC was fine.
Now that I'm playing on Vulkan it looks more stable.
I have to say that it's strange, never happened before.
Usually it is a user fault (that's what I was thinking when my friend started to have problem with the game), but I really don't know where the problem is, since I tested almost everything.
Someone had the same problem on Diablo 4. We kept telling him the game was a symptom, not the cause.
Eventually, he figured out the motherboard was faulty, changed it and everything was fine (which means OS had to be reinstalled as well...).
Not saying you have the exact same problem, but checking every part of the hardware with the proper tools is the first step before blaming software. After that, it's starting computer with minimum backgrounds apps. You can do it first if you are absolutely sure the hardware is fine.
Anyway, did you try closing the game through control panel (killing the exe), instead of from inside the game?