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It's not necessary to finish the game, although it is important specifically to Shadowheart.
The other option is to pull up some gameplay footage of the fight online and watch how other people have beaten it, that should give you some ideas for ways to approach the fight that might work better than what you've tried.
Best of luck either way!
If you want to do it, tell us things...
your party level (all characters 12 yet? if not, go away and return later?)
your party makeup (not who, but what classes they are and anything special eg asterion/rogue/archer focused or gale/barbarian/throwing expert)
act 3 is where summoned goons becomes very, very useful. I usually have an elemental companion on all 4 of my party members (usually fire, but it depends on who the target is which type) from scrolls (buy and find these) along with the occasional ghouls and mummies and such. Their job is just to annoy the bad guys and keep some of them busy; if they kill something, that works too, but mostly, they are meat shields. That alone makes a lot of fights half as hard. Another thing is that many (I forget about vicky, she dies PDQ when all 4 of you have a go ) of the act 3 bosses use their reaction in special ways, so shocking touch or other reaction stealing tricks are a big deal in some of the boss fights.
The best place to fight them is to camp where you came in and use the stairs as choke point. There's only one staircase in and that's a looong bottle neck. Their attacks are trivial range attacks or melee stabs. Use the tankiest character to talk to the Mommy Superior and as soon as the fight starts, run the hell back to the entrance. Block the frontline of your camping spot with hindrance like Plant Growth or Everade's Black Tentacles to create a shaft of obstacle. The only way for them to get to you is to get past that kill zone. Plant the Cloudkill there and watch the cloud eat them. Welcome them at the edge of the cloud or hindrance and push them back or kill them. Better yet, plant TWO clouds if you have two casters like Jeheira and Gale, who both have Cloudkill. They will try to dispel your cloud with black smoke, but you keep recasting for free, so don't worry. BUT you must keep your concentrating caster out of attacks by retreating through the door.
Alternatively, you can replace Cloudkill with wall of flame or other AOEs.