Glitch at transversal platform of gauntlet of Shar

[abi.fuller19]

After collecting the gems, I try to ride the transversal platform down to the lower level. In multiple different play throughs, the same thing happens. I have a party member or two that glitches and stays standing on air as the platform moves. They always either fall to their death, or more annoyingly, they fall into the chasm below an have three saving throws. In the second occurrence, there is absolutely no way to get them back. Their physical body is gone and they are not dead, so Withers can't bring them back.
Does anyone else have this happen? It is very frustrating, and it can mess up my run if Shadowheart is the one that is gone with no hope of return.

[TripSin]

I haven't had that happen. I wonder if you can just ungroup 3 of them and have them wait in camp, send one person down it, then have that person go to camp to regroup with them and then leave camp.

[vincenzo]

That happened to me on the elevator that uses the broken lever piece in the Gaunlet of Shar.

I placed all 4 party members on it, activated the lever to ascend and my Tav and Shdwhrt stayed behind by gltiching through the platform and remaining on the ground.

When I sent the elevator back down I forgot to move them and they both got crushed by the platform dying instantly lol.

After much trial and error I saw that the elevator would only accept two passengers at a time.

When I got the Traversal Platform that takes you to the Shadowfell I saved beforehand and experienced a similar thing.

I just sent it back it forth and got my party there one at a time.

In retrospect there is a fast travel point right next to the Shadowfell so my advice would be to just send one party member down the Traversal Platform first with all three gems, reach the waypoint, save, and fast travel to camp and fast travel all of your party to that waypoint, bypassing the Traversal Platform.

If you're doing Honor Mode don't risk either of those elevators.

Some folks came up with other ways to deal with this issue on Reddit so It's worth looking there for help, but yeah you're not the only one and it sucks.

[Strawberry Pink]

This happened to me yesterday, and I felt so frustrated and sad because I had around 90 hours of gameplay in Honor Mode and lost it due to this bug. I confess, I cried a lot.

But I found a solution on Reddit:
https://www.reddit.com/r/BaldursGate3/comments/18d3fks/how_to_fix_a_failed_honour_mode_save/

After following the steps, I was able to recover my Honor save. Now I know I can't trust the platform anymore.