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1: Read the various books laying around on tables. They give you clues about which sections of the bookshelves are trapped.
2: Access the correct section of the bookshelves.
"Dusty tomes", IIRC
3: Altar highlights
4: Use the "insert item" functionality to insert a heart (available all over in Balthy's room --ick)
5: Door opens.
Which step is not working for you?
Teachings of Loss: The Nightsinger
https://bg3.wiki/wiki/Teachings_of_Loss:_The_Nightsinger
As noted there at the Wiki, it is at
On a bookshelf in the Silent Library X: -772 Y: -743
In the future OP, not that folks at Steam are not helpful, but sometimes answers can often be found as I've said at bg3.wiki.
BTW: if by "altar" you mean something else (which I suspect), you are looking for 4 Umbral Gems to insert in it.
Nothing in the Gauntlet of Shar takes a heart, that i know of.