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But it seems to be the case that you cannot remove some of the mods once you've started playing a game with them. Even if you don't use them removal of the mod later makes the save game unloadable. You get the warning about the game possibly being unstable, but the load refuses to work anyway. That is a bit daft.
You could try this
https://www.nexusmods.com/baldursgate3/mods/4767
I mentioned it in a similar thread but people just kept chanting "same"
edit~
Nope still generic portrait. strange...
Then report it properly.
send in your issue with your savegame and screenshots here
via email support@larian.com
or
via online form https://larian.com/support/baldur-s-gate-3#modal
only then it gets tracked and investigated by Larian Studios properly