Elevator Not Working In Gauntlet of Shar

[durk]

Maybe spoilers: After collecting the Umbral Gems I went to place one in the slot for the elevator. It goes in fine but then I’m not able to use it no matter what I do. Does anyone know why this isn’t working and if there is anything I can do or am I ♥♥♥♥♥♥

[Scfieartist]

Hey, What if the elevator just isn't there... Does anyone else have that problem. In my game the elevator is resting in the palm of the giant statue at the center of the room. I can get to it but it doesn't move

[Magical_JiJii]

Yes I felt into that trap too and found that one of the 2 gems on the elevator is clickable. lol

[Scfieartist]

Oh I wish it were that simple. I can't even get TO the elevator at all without teleporting using misty step.. It's held in the hand of the giant statue with the sword. And it remained there after a complete reinstall. And a new game. I have no idea how it got there. When I click the button on the elevator it says it's moving. But it doesn't actually move at all. At this point I'm probably going to have to delete all of the data on the steam server. And all of the local data and restart.

[en trold]

Messaggio originale di Scfieartist:

Oh I wish it were that simple. I can't even get TO the elevator at all without teleporting using misty step.. It's held in the hand of the giant statue with the sword. And it remained there after a complete reinstall. And a new game. I have no idea how it got there. When I click the button on the elevator it says it's moving. But it doesn't actually move at all. At this point I'm probably going to have to delete all of the data on the steam server. And all of the local data and restart.

Stupid question but: you watched a video about how others did it and these steps (like inserting the gem etc.) did not work for you?
Because from what you wrote I read it like: you used misty steps and then the elevator didn't work. That is as it should be. The elevator is out of reach for everyone at the beginning.

But in case you inserted the Umbral Gems into the socket and couldn't call the elevator using the gem on the ground next to the chasm... then yeah. Sounds rough. Though the Devs said they are working on the issue.

[Roxxsmom]

Messaggio originale di Domicilius:

Tried everything above and finally fixed it by tossing the gems on the ground and picking them back up as Shadowheart, was able to click the gems on the elevator (not the one closest to the altar, which does nothing).

This worked for me as well. The buttons on the elevator thingy became clickable after this.

[luxaeterna63]

I FINALLY did it. I was able to click one of the other 2 gems one time, and my character commented it, saying something like "This elevator leads to the next of Shar's tests" or something. But after that nothing ever happened anymore, no matter which of the described fixes I tried.

What did it for me was to go into turn-based mode, skip every character's turn and let the environmental turn unfold. The elevator then started to move downwards.

[en trold]

Messaggio originale di luxaeterna63:

I FINALLY did it. I was able to click one of the other 2 gems one time, and my character commented it, saying something like "This elevator leads to the next of Shar's tests" or something. But after that nothing ever happened anymore, no matter which of the described fixes I tried.

What did it for me was to go into turn-based mode, skip every character's turn and let the environmental turn unfold. The elevator then started to move downwards.

YOU SAVED ME! Finally! That was the fix I needed!

[Reyik]

Messaggio originale di DonnieDarko:

switch to different view with O and click on elevator buttons, it works then

This helped me. Thank you so much.

[Raven's Quill]

If anyone finds this and, like me, still can't get the darn thing to work (and you have both gems slotted in the pedestal and 3 in your inventory), just go back and click on the pedestal again. It'll prompt a dialogue where Shadowheart says "We have all the gems. Let's go" or something to that effect.

Tiny thing, but often overlooked. It's what did the trick for me after restarting and save scumming twice.

[Phero]

I couldn't click on the up / down gems on the elevator at first. Ran around for ages thinking I missed something, turns out it was just a bug.

[gameboi.j]

You can reset the elevator by taking the lift right next to it down, and then come back up, and the buttons reset.

[Scrombo]

Messaggio originale di hannibal_pjv:

Is it possibe to fast travel from that problem?

thats what i did

[zbolinha]

Messaggio originale di gameboi.j:

You can reset the elevator by taking the lift right next to it down, and then come back up, and the buttons reset.

Literally the only solution that worked for me. Just take the elevator on the left side that the button will be clickeable again.

[mikegem]

Messaggio originale di en trold:

I am still looking for a solution, since nothing of the above has worked for me.
Problem: I had already used the elevator once and travelled to the lower plattform. There I instered 2 gems and went hunting for the last...
And upon my return + other quests I did before, I realized the gem suddenly did not work anymore.

Am I the only one who is completely stuck now? Any other ideas?

I had exact same issue, and somewhere along the line (after 100 saves and reloads) I ended up with all four gems back in my inventory even though I could see the two I placed in the altar in front of the door. I restarted computer and used mouse and keyboard to look from reverse camera angle so I was looking at Shadowheart behind the alter where the elevator was at first. I clicked on the empty socket in alter got prompt to insert, but wouldn't show my items. I called up inventory dragged that window out of the way and dragged gem into insert item window, and elevator re appeared (Camera facing away from it) in the original spot and I got the dialog (again) where Shadowheart feels a presence.

[h a y e s]

♥♥♥♥♥♥♥♥, Im stuck in this problem, I only have 2 orbs, I placed 1 already on my first visit to down the elevator.... Did I just loose my run?