Crash when Raphael transports you. Any help please? FIXED disable AA in video options

[Aurite]

FIXED disable AA in video options

Raphael is the NPC on top of the large hill near the gate to the druid grove. The big hill is across the clearing and it has a campfire at the top. Raphael appears as you step forward after going up the ladder.

He speaks to you and says he is going to take you somewhere to talk. Then I get black screen and my monitor says "no signal" and turns off. It looks like the screen changes and starts to load a new scene, but after about 5 seconds the screen goes black and the monitor light goes to red. So whatever the issue is happens when Raphael transports you.

All my physical connections are fine. I have been playing quite happily with no issues or crashes for several hours so far today. Opening a different game worked fine.

I can just not go to the top of the big hill and continue the game I guess. But I dont know what I may be missing.

Any help, suggestions, ideas welcomed. Thankyou :)

[Lærke]

Originally posted by iamkingofme:

Originally posted by Valkyrie:

I’m getting a complete system failure - I have to turn off the PSU and back on in order to get my computer back and up and running. It only happens with the Raphael scene when he starts to transport you, no other game.

i had a similar issue but after following the suggestions to change these video settings;
-Disable AA
-Lowest Resolution
-Below 30 maximum frame rate

I was able to get through the cut-scene.

Yesss assess thank you so much

[tobingj]

Having that issue now. Had to reinstall drivers to even get last load screen. Then went in, used after instead of gale, met Raphael's and bam. Happened again. Will try reduce setting to minimum.
First serious issue in 15 hrs gameplay. But game breaking

Larrian studios report a bug page helps https://larian.com/support/faqs/how-to-submit-a-bug-report_85

It worked- but poor quality graphics :)

[Five by Five]

My screen just goes completely white when he teleport us. It sounds amazing. Lots of food to eat, etc. Just cant see it. And I assume he transforms into some sort of Devil, but cant see that either. I can still the dialog options and complete the chat. Then it goes back to normal where we were before he teleported us.
I have the most recent NVIDIA GeForce 3080 drivers.

[Zutnak]

Hi all. The frame rate fixes helped with Raphael, but later cutscenes caused additional crashing. The only fix that has worked so far for all of them was underclocking my AMD RX580 by dropping stage 7 to 1300 with voltage at 1020, then cascading the difference to the prior stages. Search youtube for underlocking a radon rx580 and you will find videos on how to do this.

[GomJabbar]

Same issue, and it messes up my video driver, so I have to reinstall the driver when it happens.

[Burn]

Dude my entire pc goes dark xD I thought my pc died when this happened!

[Mars]

My monitor went dark, had to restart the PC. I have the latest drivers, tried on both Vulkan and Direct X, same result. 30FPS setting didn't worked either. I'll just avoid the bug-scene until it's fixed.

[AAAAAAAAAAA]

This is a serious issue, i was only able to fix it by playing the game on minimum settings, this is unacceptable in its current state since not only does the game crash, but it also corrupts my video drivers

[Finvaara]

Oh wow, I'm not the only person with an rx580 and this problem. Time to report the bug

[He will be Bach]

The same problem happened to me too! I have not tried your workarounds because I tried another super cheesy solution that was surprisingly effective: I alt+tabbed the game away during the fatal moment. It worked!!

However, Larian really needs to solve this issue because it's serious enough to cause a complete computer shutdown. We're not talking about a "meh, game crashed" annoyance; the whole computer shuts down!

[f1boogie]

Jeez. I just hit this crash. It does awful things to my computer.

Took 3 attempts to restart the PC, it disabled my GPU, unlinked my Larian account from steam, tried to overheat my CPU.

I have tried it with AA off, fps capped at 30, playing as every character in my party. Tried alt tab away. PC fans went mental and the computer crashed.

Looks like I won't be playing this game any further.

[Wayward Wizard]

Originally posted by iamkingofme:

Originally posted by Valkyrie:

I’m getting a complete system failure - I have to turn off the PSU and back on in order to get my computer back and up and running. It only happens with the Raphael scene when he starts to transport you, no other game.

i had a similar issue but after following the suggestions to change these video settings;
-Disable AA
-Lowest Resolution
-Below 30 maximum frame rate

I was able to get through the cut-scene.

This worked for me, i thought it was my mods but this saved me from having to uninstall a ton of stuff

[Changeling]

Same issue and also same thing at the goblin camp bridge when Shadowheart gives you the artifact. I managed to get through these by verifying files and then frames 30 and lowest everything. It seems after years the problem wasnt fixed. New to the game and disappointed on this. The game is amazing and then this type of things happen that leave you wondering if your PC died lol

[Quaffie]

i had a similar issue but after following the suggestions to change these video settings;
-Disable AA
-Lowest Resolution
-Below 30 maximum frame rate


doesnt work neither on vulkan nor directx

my workaround is to use geforce now when i meet raphael