DXGI_ERROR_DEVICE_REMOVED

[Ronnoc Yad]

This DXGI_ERROR_DEVICE_REMOVED crash to desktop is happening with Vulcan and Dx11 played for a solid 4 hours and now it happens every 10 minuets.

Windows 10 is up to date and I have re installed the latest GPU driver. and I have validated the game files twice.

This is the only game I am having this error with. And I have tried turning down the settings as well. And I closed steam overlay.

Really frustrating.

Edit: after doing a sfc/scannow and a clean install of my GPU drivers the game ran smoothly for 3 hours then cashed again

This is the error that I keep getting and I have run scannow again and it doesn't find anything now and have tried everything possible for my laptop listed so far in the comments. I am crashing every 2-3 hours

Error in event viewer:
\Device\Video7
Error occurred on GPUID: 100

Update (8/2/2023) I know as many of you also have tickets with Larian as well but I have had no response to my ticket in more than a week now which is frustrating.

Update (9/3/2023) I played for the longest stretch yet just over 12ish hours in 2 hour bits here and there. But crashed again so problem is still active for me.

Update (9/20/2024) Little over a year later! I never did get the issue fixed for myself, but seems a few folks had luck following post #44. I actually built a new PC about 6 months after initially posting. Thankfully the error didn't follow me on to my new system!

[Vookz]

Same error, tried :
-Verify all files
-Rolled back Nvidia drivers, 2 version : 535.98 and 536.23
-Uninstall drivers with DDU and did a clean install
-Update the nvngx_dlss.dll to the last version
-Admin launch
-60 fps cap in game and by Nvidia control panel
-Lowered graphics to minimum
-Disable DLSS
-Turned off Steam overlay, Geforce overlay, Xbox game Bar

When launching via Vulkan game do not crash in the main menu but after 3 min in game
When launching via DX11 game crash in the main menu or in the loading screen
Sometimes i get BSOD, sometimes i don't.

Going in the event viewer and it seems to be same thing as Falmari

Was playing Early access and i did get a few crashes but nothing like this
Seems like it's started going downhill with the Hotfix launch

[Cosmo 🐲]

Originally posted by Falmari:

Originally posted by Player 1 (Cosmo):

Try googling the event id, for example. "Event id 10016"

It does not have an ID only zero.

this is the event probably the same as @Rex Vortex nvlddmkm error
    

The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video8
Error occurred on GPUID: 100

The message resource is present but the message was not found in the message table

But I will do some searching might find something

Edit
found this on MS site https://answers.microsoft.com/en-us/windows/forum/all/game-crash-with-the-description-for-event-id-0/ea15380b-4423-49a1-862f-d4231b1ae85d#:~:text=The%20%22nvlddmkm%22%20driver%20is%20from%20the%20Nvidia%20video,the%20latest%20driver%20using%20the%20installer%20you%20downloaded.

Yeah, my advice is to do as David-M suggests in the link you found.

- but before that try to open a Windows Powershell (As admin) and type the following command followed by enter

sfc /scannow

it will scan for corrupt system files, if it finds any, reboot your pc after the scan.

Edit : Actually David-M is suggesting the same further down, with some more scans that i would have suggested if you had found anything with the sfc /scannow

Following what he suggests in that thread is my recommendation, i hope this helps :)

[your only black friend]

Hey guys I was browsing this thread because my friend had the same issue. We actually found a solution that worked for him.

I suspected it was a power draw issue so we downloaded MSI Afterburner and set the max power draw to 90% and under clocked the core clock rate by -200 Mhz.

I have no idea if this will work for you but he wasn't able to run it for more than 5 minutes, and now we've been playing for about 30 minutes.

Also note he has an MSI card (1070 gtx) so do with this what you will.

[Vookz]

Originally posted by your only black friend:

I have no idea if this will work for you but he wasn't able to run it for more than 5 minutes, and now we've been playing for about 30 minutes.

Could you update later so we can see if this is working ?
Thanks

[Squishy]

Originally posted by your only black friend:

Hey guys I was browsing this thread because my friend had the same issue. We actually found a solution that worked for him.

I suspected it was a power draw issue so we downloaded MSI Afterburner and set the max power draw to 90% and under clocked the core clock rate by -200 Mhz.

I have no idea if this will work for you but he wasn't able to run it for more than 5 minutes, and now we've been playing for about 30 minutes.

Also note he has an MSI card (1070 gtx) so do with this what you will.

Also can be done with Nvidia overlay, ALT+Z while in game and it's under the performance settings. Set power draw to 85-95%. I also set the settings in game to lock at 60FPS, set to high settings(had ultra on before) and turned off vsync. This solved the issue for me so far.

[Vookz]

So with your suggestion, with MSI Afterburner, i've set max power draw to 85% and under clocked the core clock rate by -200 Mhz.
Launch game (Vulkan) with admin in the bin folder.
Turned off v-sync, cap 60fps.
Didn't crash for 5min when before i was crashing 2min in
Can't do extensive testing but we're on the right track i think

[Falmari]

@Player 1 (Cosmo) I havedone sfc /scannow but I ran it again and just like before it found no faults. But I still got a few things to try. :)

@your only black friend I have already used MSI Afterburner to unclock the GPUs made no difference. But thanks for the advice. :)

[Longhand]

7900 XTX, game crashes every 20 or so minutes with this error. Unplayable garbage.

[JoeStash]

i'm having a combination of that error and constant crashing. at release before the "HOT-FIX" i played for 11 hours with 0 issues. After the "FIX" I've had full-screen bugs where the full-screen would open as windowed mode and border-less was my full screen except it the resolution was blurry, and not i cant play the game for more then 10 min before i get errors and crashes.

[Cosmo 🐲]

Originally posted by Falmari:

@Player 1 (Cosmo) I havedone sfc /scannow but I ran it again and just like before it found no faults. But I still got a few things to try. :)

@your only black friend I have already used MSI Afterburner to unclock the GPUs made no difference. But thanks for the advice. :)

ok, then try the driver reinstall with DDU as David-M suggests.
I have to see if i can think of anything else, if that is not working.
but with underclocking ruled out too, im starting to be out of ideas.

[Squirrelzar]

I appear to have fixed mine. Even though it makes no sense. I Ran Furmark to stress test my 1080ti which is admittedly very old at this point just to make sure it wasn't actually dying. Had no issues.

Figured it was worth it even I it felt pointless, but I pulled the GPU out of my case entirely, blew it and the rest of my PC down with the air compressor, re-assembled, and then re-ran Furmark again. Similarly, everything ran fine.

Booted BG3 up again and now I haven't had the issue since.

It sounds dumb, but just pull your GPU out and clean it, make sure it's reseated properly and try again.

The issue is isolated to few enough people that the issue very likely is just a problem with the GPU in some form or another. For me, it was a bit dustier than normal since I"m in the middle of moving and my PC has been jostled around a bit/in a dustier-than-average environment.

[Ronnoc Yad]

Originally posted by Squirrelzar:

I appear to have fixed mine. Even though it makes no sense. I Ran Furmark to stress test my 1080ti which is admittedly very old at this point just to make sure it wasn't actually dying. Had no issues.

Figured it was worth it even I it felt pointless, but I pulled the GPU out of my case entirely, blew it and the rest of my PC down with the air compressor, re-assembled, and then re-ran Furmark again. Similarly, everything ran fine.

Booted BG3 up again and now I haven't had the issue since.

It sounds dumb, but just pull your GPU out and clean it, make sure it's reseated properly and try again.

The issue is isolated to few enough people that the issue very likely is just a problem with the GPU in some form or another. For me, it was a bit dustier than normal since I"m in the middle of moving and my PC has been jostled around a bit/in a dustier-than-average environment.

A few of us are running on laptops with this error and are not getting it in any other game

[Falmari]

Originally posted by Player 1 (Cosmo):

ok, then try the driver reinstall with DDU as David-M suggests.
I have to see if i can think of anything else, if that is not working.
but with underclocking ruled out too, im starting to be out of ideas.

So am I. I am starting to think it maybe one of the 4 16 gig Dimms is faulty under load. But I will exhaust all other possible fixes before I start swamping out RAM.

What really pisses me off is my PC should run the game at maximum settings without breaking a sweat. Its completely water cooled even the motherboard.

2 NVIDIA GeForce RTX 3090 24GB
ASUS ROG MAX Z690 EXTREME GLAC motherboard
INTEL CORE i9 12900K
and the game is installed on Samsung 970 EVO PLUS 2TB M.2 PCIe High Performance NVMe SSD.

[DNA]

Having same issue rt3070, i think i tried all solutions but still having this problem, so fcking annoying. If i find thing that helped me, will share with you guys(hope that larian will solve this thing in patch)

[Cosmo 🐲]

Originally posted by Falmari:

Originally posted by Player 1 (Cosmo):

ok, then try the driver reinstall with DDU as David-M suggests.
I have to see if i can think of anything else, if that is not working.
but with underclocking ruled out too, im starting to be out of ideas.

So am I. I am starting to think it maybe one of the 4 16 gig Dimms is faulty under load. But I will exhaust all other possible fixes before I start swamping out RAM.

What really pisses me off is my PC should run the game at maximum settings without breaking a sweat. Its completely water cooled even the motherboard.

2 NVIDIA GeForce RTX 3090 24GB
ASUS ROG MAX Z690 EXTREME GLAC motherboard
INTEL CORE i9 12900K
and the game is installed on Samsung 970 EVO PLUS 2TB M.2 PCIe High Performance NVMe SSD.

Better the RAM than anything else, its fairly cheap to replace, compared to other hardware.