Can't Save. Game stuck "syncing"

[Jackboy]

Playing through and tried to hard save progress, game said it was "syncing". Waited 20 minutes, still same. Hit f5 to auto save and quit out and now I lost all my progress:(

[Tenffy]

Same situation

[/Zero\]

Me too :(

[Gloubi]

Yeah same ..

[Duranu Lithdel]

Shut off Cross Platform saves in Game options, Larians Servers are bogged down right now from everyone playing and saving, If you only ever plan on playing PC, you dont need this option enabled anyways

Cross Platform saves allows you to save your game on PC and continue playing on Playstation or Xbox

[Djayc85]

I saw one person make a suggestion on a thread, but it's become buried so I thought I would post about it to help.

• They advised to quit the game
  
• Delete "Larian" Folder in AppData > Local
  
• Disable Steam Cloud Save
  
• Verify Game Files
  
• Load Game
  
• DO NOT Activate Cross Save

I've just done this on mine and my husbands PC/Game and we can save.

Clearly it is a bug and shouldn't need to do this, but it's a workaround.

[Yiunko]

Same, even though I deleted early access saves, ugh

[Duranu Lithdel]

Originally posted by Djayc85:

I saw one person make a suggestion on a thread, but it's become buried so I thought I would post about it to help.

• They advised to quit the game
  
• Delete "Larian" Folder in AppData > Local
  
• Disable Steam Cloud Save
  
• Verify Game Files
  
• Load Game
  
• DO NOT Activate Cross Save

I've just done this on mine and my husbands PC/Game and we can save.

Clearly it is a bug and shouldn't need to do this, but it's a workaround.

It's not a bug, and you don't need to do that

400k people are playing the game right now, all saving and loading their games

Larian's servers are crying right now trying to service all the requests and is falling behind

All that is required to fix this is waiting ~5 minutes for the server to get to your request and then just shut the setting off in game after the save has finished uploading

After waiting in game and shutting off Cross Platform saving I no longer have a single issue saving or loading since I am no longer having to wait on their servers, and since I only ever plan on playing this on PC I don't need it activated anyways

It didn't require deleting anything or restarting the game, it just required patience

[[On|E]Balinor]

It is not at all a matter of just patience. The option to save is completely grayed out and gives the waiting to sync message and has been doing that for hours now.

[Duranu Lithdel]

Again, 400k players all saving at once tends to kill servers so it can and will be extremely backed up until they dedicate more servers to the Cross Platform feature, its not a bug, it's not a glitch, it's simply too many people playing the game at once and Larian did not take this into account when allocating servers for Cross Platform saves so their servers are melting trying to keep up with everyone

This is also affected by your Internet Upload speeds and your system usages, If you system is a potato with the additional handicap of abysmal upload speeds you are going to have a bad time trying to communicate with an already hosed server as you fight everyone else's faster upload speeds and PCs

You can have the fastest download speeds in your area, but if your upload speed is crap you are going to have a bad time uploading files to a cloud service

[crzycespy]

I left it saving from 9PM to 1:77am and it didn't catch up, so I am going with it's a bug somewhere. I was using the GOG client, so it isn't isolated to Steam. Whatever the case, it is a bit annoying. I have no idea why I bothered with cross-saves and cloud syncing as it's not like I'm going to try to remote play on my phone. Literally completely pointless in my case.

Certainly not the end of the world but I'm sure it's something they want to take care of. it may be a server side issue, but there should be some type of...almost like an irq timeout where if the servers are overloaded it just pings the player client back when ready as opposed to having the player clients PC get stuck in a constant loop which is exactly what is happening. It also begins to slow the game down immensely after a couple of hours, even if you are just standing in place which is very strange.

It was completely fine for the first 5 hours or so of gameplay, then it just got stuck trying to save. You can still go anywhere and do anything you like though. That really stinks for people who do assume the server will catch up just to find that, well it doesn't. Unless you are inferring that bc of the player count it might snap back and decide to work at teh 5 hours of trying to sync unsuccessfully while at the same time stopping you from saving locally? Maybe the 6 hour mark? Is 9 the magic number? If they don't have it fixed by tomorrow night I'll play until it gets stuck, go out for the evening, check and see if it is still stuck, then go to bed. That should give it a solid 12 hours. Will that be long enough to convince you something is amiss and the servers will eventually "catch up"?

[/proc/self/nolimits]

you can keep the cloud saves on,
for me what fixed the issue was to log in with my larian account through the launcher.
I linked my steam account to the larian account using their website :)