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For example, I am using the official usb wireless adapter and connect both of my Xbox One controllers to it simultaneously.
This is exactly how I do it. When I start into the game it is always defaulting to the keyboard. Then I have to go to controller setup and there I can setup a controller but only ONE controller works at the same time. So when I go into multiplayer spit screen only the Controller last setup works. We play a few games together and all of them both controllers work flawlessly. I even tried a PS4 controller and my Keyboard as second input, same issue.
I have 2 controllers, I can play local (split-screen) multiplayer with them, but I can't configure the 2nd controller, there's no interface to do it, and I don't know if there is a game file I can modify.
Again, the problem is not that the controllers don't work, they do work, but the button layout of the game by default is just too different from other kart games that it feels unconfortable.
THIS WORKED
Thank you!
From steam, right click on the game in library, go to properties, controller, select enable steam input