Can't save

[Rikku_Tribal]

I use a translator sorry if my English sounds strange. I can no longer save and the autosaves don't work either. When I restart the game I can save exactly once. There is always a small message ##not translated yet. Reinstalling didn't work either.

[Acneman]

It's probably related to a known issue we're having. For now I would suggest to delete some of your earlier save files and see if it helps.

Save file path: whatever drive you installed your steam app in\steam\userdata\your Steam user id\1084600\remote

[Rikku_Tribal]

I deleted everything, unfortunately it didn't work. New save games are also affected by the problem.

[Acneman]

Originally posted by Rikku_Tribal:

I deleted everything, unfortunately it didn't work. New save games are also affected by the problem.

Have you tried turn off the cloud save feature on Steam to see if it helps? If not, I would advise you to send a save file and log file to [e-mail] so we can help you look into it.

File location: https://steamcommunity.com/app/1084600/discussions/1/3110268136050274059/

[Rikku_Tribal]

Unfortunately it didn't work either. I will then send the email thanks for the help

[54v4ealz516q0kxlcczn]

//edit
It was nice while it lasted, but it is throwing an error, again.
//edit

I was having the same issue, and I have resolved it, so far. The problem is that "remotecache.vdf" has become corrupt, and it does not match your save files. The file is located in the directory "/steam/userdata/SteamUserID/1084600/", and I fixed it by:

1. Exit the game
   
2. Exit Steam
   
3. Make a copy of the directory ("/steam/userdata/SteamUserID/1084600/")
   
4. Delete "remotecache.vdf"
   
5. Restart Steam
   
6. Restart the game
   
7. Start a new game
   
8. Make a save.
   
9. Exit the game
   
10. Exit Steam
    
11. Restart Steam
    
12. Restart the game
    
13. On the Title screen, load the save you want to keep
    
14. Let the save load
    
15. Go to the save menu
    
16. Overwrite all the save slots
    
17. Save in the first slot
    
18. Delete all other slots
    
19. Sleep twice to overwrite auto-saves
    
20. Do 2 commissions to overwrite story-saves
    
21. Do quick-save to overwrite quick-saves
    
22. Delete other profile
    
23. Exit the game
    
24. Exit Steam
    
25. Restart Steam
    
26. Restart the game
    
27. On the Title screen, load slot 1 save
    
28. Test - make a save and open it (several times)

NOTES:

• So far, this seems to be working, but I cannot guarantee anything.
  
• It is vital to exit Steam. This ensures the "remotecache.vdf" file is updated.
  
• I have Steam Cloud turned off, but the game still uses the cache file.
  
• You may need to make adjustments to these steps. Basically, you need to get "remotecache.vdf" and your save files synced.
  
• On Title screen, use mouse and keyboard.
  
• I only had 5 hard saves, 2 auto-saves, 2 story-saves, and 1 quicksave. If you have many, you may want to only keep the one you want to use.
  
• If you use the Steam Cloud, this may not work, or it may need to be changed.
  
• It might be possible to hack "remotecache.vdf", but I do not know what the parameter options mean. Additionally, it appears to use a file hash, and that is probably part of the problem.

Hope this helps.

[Rikku_Tribal]

Thanks for your answer my problem was solved but slightly different. I reactivated the Steam Cloud and started the game then I deleted a few game profiles and tadaa~ I can save again.I can't believe that the solution was so simple, especially since it was the first thing I did before I wrote here. 🥲 I feel so stupid

[syzara]

Don't feel stupid. There is a hard limit of 1 GB of save files, but no one tells you this. Neither Sandrock nor Steam warns you if you go over it, but weird things happen when the folder gets bigger than that.

/I had to find out through a comment on a thread on this discussion forum, but haven't had any issues since (but I do watch my total save game folder like a hawk now)

[Rikku_Tribal]

Thanks for the info, I didn't know that 😯 Is there a way to "clean up" my cloud?I definitely have other savegames that I could delete better than the one I'm currently playing.

[syzara]

You can have a look in your own save file location, like explained in the link Acneman shared earlier. As long as you know a profile name and a date, you should be able to.

It's just tricky to get the game to acknowledge that you did so tho.

[syzara]

I tried to make a sort of guide for doing so elsewhere in a thread on here, I edited it a bit for clarity:

Originally posted by syzara:

Now for the problem at hand, generally speaking the file that synchronizes to your Steam Cloud can get confused by having too many files (even if you do not use the Steam cloud functionality).

This file is called 'remotecache.vdf'.

Close game and Steam. Now, move out all your saves in the place Acneman's link tells you to find them *and* move out this remotecache.vdf file.

Start the game, make a new save. Now exit the game properly, exit steam properly and you'll find a fresh remotecache.vdf file and your save file.

Throw away the fresh save file (this is important), *copy* the save files you want to be able to access back in the folder. If you had more than 1 GB of save files, please choose the ones you want to keep and not all of them.

Start up Steam, then your game. If all goes according to my experience, you'll now have your old saves listed again.

Just for the record, if you *do* use Steam Cloud, I do not know how the Cloud side works. I know the remotecache.vdf is used for synchronization, and I know Sandrock uses the same file to keep track of save files.

For specific Steam Cloud questions, I think there is a discussion group for it on Steam somewhere.

This is exactly what 54v4ealz516q0kxlcczn is also trying to do, I just use a slightly different method.

Throwing away the fresh save file should be enough for Steam to rebuild the remotecache.vdf, in my personal experience.

[54v4ealz516q0kxlcczn]

@Rikku_Tribal
All the Steam Cloud discussions have a convoluted process to delete files.

@syzara
I found a reference to that file in a comment for another game. The instructions did not work, but I started testing different scenarios. Eventually, I got it to work, but it started throwing the error, again. Since I kept one hard save, deleting files is not an option, and I only used 6 save slots.

My Steam Cloud has been off for a long time, but it is almost full. Many of the games were uninstalled, but the save files were not deleted. I am not reinstalling games and doing a convoluted process to delete files that should not be there. Maybe, it is time to just get a console.

I hate to abandon the game, but none of my other games have this issue.

[syzara]

Yeah cleaning up the Steam cloud is a lot of weird work. I don't understand why we can check what's there https://store.steampowered.com/account/remotestorage/ but not delete it there?

[Rikku_Tribal]

Originally posted by syzara:

Yeah cleaning up the Steam cloud is a lot of weird work. I don't understand why we can check what's there https://store.steampowered.com/account/remotestorage/ but not delete it there?

I found that today too, but apparently Steam itself doesn't offer the option to delete the saved games in the cloud. It's possible via complicated detours but yes... I'm too lazy for that^^ This 1gb limit is a real problem for me as a save game hoarder, Sandrock alone already has 500mb for me👀

[syzara]

I *think* it's 1 GB per game (not profile), so you're still good! There is no doubt a limit to total Steam Cloud storage, but I don't know what the limit is.

My issues with this came from having over 1 GB on Sandrock saves alone, so I most definitely feel your pain here!

[JVC]

Steam cloud's limit is 1 GB total for all your profiles and savefiles in Sandrock.

@Acneman: It'd be great if that limit could be raised.