Game doesn't open.

[hookie76]

I got a problem, before i updated to windows 10 y had 8.1 and the game worked then, but i updated to win 10 and since, the game doesn't open, it says the problem is "issue 65542 couldn't create window, please ensure that you have the lastest drivers installed for your GPU and that it is compatible with the game. Support for OpenGL 2.1 is required in order to launch the game."

my hardware isn't a lot, just intel i3 2100 and that's it, intel HD graphics but it's weird for me cuz the game worked before, i'm thinking the problem was the update to windows 10 but idk if that's the problem because i just changed the os, nothing more :/

[Gh0stlives]

i just bought it and i have the same problem so i dont think its the update its self

[Benn_CAI]

me too

[Moose]

Same here, game doesn't open.

[Luck_x]

So ? How do we do bruh :/

[theotowngame]

Hi,

I am sorry to hear that. Please try out the following:

1. Download and install Java from here: https://www.java.com/en/download/
2. Restart your PC
3. Try again to start the game

If not available the game will use a bundled Version of OpenJDK for running Java. However, that causes issues on some devices, therefore installing regular Java should solve the issue 😊

[Ichomancer]

Hi Dev, I've read through a few similar threads. I appreciate how responsive you have been to people facing this problem.

Few things I did; reinstalled newest version of Java.
Whitelisted on antivirus- it was contained so I thought it could have been this.
Restarted PC.

I do notice in my task manager that an OpenJDK process opens when launching.
After ~5 minutes a crash report seems to try to open.
I also tried to find the crash log, but there was no folder at the specified location of /users/username/theotown or similar paths.

Sorry to cause the trouble, bugs are no fun. I hope it's not too tricky to fix so we can enjoy this nice game though, good luck!

[theotowngame]

Thank you for that report. What OS are you using?

[taurus.790]

Originally posted by theotowngame:

Hi,

I am sorry to hear that. Please try out the following:

1. Download and install Java from here: https://www.java.com/en/download/
2. Restart your PC
3. Try again to start the game

If not available the game will use a bundled Version of OpenJDK for running Java. However, that causes issues on some devices, therefore installing regular Java should solve the issue 😊

Hi All, I tried it, but this does not help. as the 4th step I reinstalled the game as well. My PC has i5-2430M with integrated GPU, Windows 10.
Have you found a solution for this error (#65542)?

[taurus.790]

Now it works for me. Solution is as described here https://forum.theotown.com/viewtopic.php?t=11148

1. deinstall Java
2. download the java version 8u25 (jre-8u25-windows-x64.exe) here https://www.oracle.com/java/technologies/javase/javase8-archive-downloads.html
3. install the java version 8u25
4. start the game.