NOTICE: We recommend Turning Cloud Save Off until we address reports on it

[Atmaz]

Steam Cloud save seems to be messing with save files and we're working on fixing it.

To turn off cloud save for Roguebook:

- Close Roguebook
- Delete your save folder
- Right click Roguebook in Steam library
- Disable Steam Cloud Sync
- Start Roguebook

This means you won't be able to play across different PC's, but shouldn't run into a problem where your save is overwritten.

If you encounter a problem with lost progression, please email [e-mail] or contact Atmaz in our Discord [discord.gg]

It would help if you include a .zip of your /Save/ directory from:

C:\Users\(USERNAME)\AppData\LocalLow\Abrakam Entertainment SA\Roguebook\Saves

Sorry for the trouble.

[Prometheus]

It might not be you. Steam sometimes just screws up.

[Witzbold]

The thing is that with cloud saves is that if it is not done properly it can lead to these sort of problems.

Makes it an even bigger mess trying to give "workarounds" without a proper fix to the underlying system, which is why until things are repaired a better option is telling users to turn off cloud saves.

(Have had experience in the past with poor dev work to cloud save system led to all sorts of horrible issues for users. A lot of what users were reporting here sounded very similar to what Ive seen in the past, which led me to comment on a separate thread that turning off cloud saves might be useful.)

*Edit: I should have been more clear and am not saying the dev work here is poor, but just from my own experience in the past. Was more an issue with the developers not being familiar with PC development as they were mainly mobile devs. Though the short of it all is that the problems mentioned by users here really seem similar to the ones we were having related to the cloud save system. Odd considering that this game the save data itself should be fairly straight forward as it does not include any real "online" functionality / related data which would muddle things up further with files needed to be transferred to the cloud to ensure proper functionality with the system on Steam.

[Grambo]

It is definitely you guys. Don't get me wrong, I love the game and am looking forward to where it goes... but you need to get with them on how to make Cloud Saves work properly. I have hundreds of steam games. I have a few that don't attempt to use Steam Cloud saves, presumably because they couldn't figure it out. The ones that implemented it, with the exception of Roguebook, work well. Roguebook... not so much.

[HotQuen'L]

I lost my progress at least a dozen times now, even though I disabled the Steam Cloud ; it is a bit frustrating ... The game is great, but I hope this gets fixed soon !

[rice_eater]

Please post more concise instructions for how to do this and keep your current save. I just followed the instructions as follows:
- Close Roguebook
- Delete your save folder
- Right click Roguebook in Steam library
- Disable Steam Cloud Sync
- Start Roguebook

I started up the game and had a new game with no progress. I did backup my old save files so I was able to restore it luckily. If I'm assuming something incorrectly from the instructions, feel free to label me as an idiot.

[Rin D. Pryde]

Just and observation, but maybe the problem lies with the size of Roguebook's cloud storage? For me, it shows that it's just 1.28 Mb tops, while even the initial save (I fought just a couple of battles on the first stage) is already 644 Kb. Clearly there is not enough space in the cloud to accommodate the game's save files.

[relena]

When will it be fixed?
It's hard to wait.
Please...

[Tiberon44]

Is this going to be fixed anytime soon?
I just bought the game and my progress has reset multiple times now.
Very disappointing

[TurboSax]

I was unware of this problem and I just lost 15 hours of progress. Guess I'll just wait for a fix.

[zamboni5000]

I just lost my 95 hour save. Please help!!!!!!!!

[zamboni5000]

Where do I find the save file on a mac?

[zamboni5000]

I found the fix for my situation. It was surprisingly easy.

[zyzzyva project]

@zamboni5000 would you mind sharing? I'm also running into this problem on a Mac

[zamboni5000]

In your Library/Application Support folder you should have a folder titled "unity.Abrakam Entertainment SA.Roguebook" inside that folder should be a save folder with a steam user folder inside of it.

I only had the folder for Abrakam Entertainment SA so I added the suffix and prefix to match the untiy labeled folder. I also had to remove the Roguebook folder but kept the save folder and steam user folder. Hope this helps you!