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And double check video card drivers updated. This exact problem of immediately crashing (sometimes shows black window for a split second) was frequent for ATI Radeon cards when first launched and was not fixed until 2020.2 drivers. Its also possible you may need to roll back drivers a version or two in the possible case that the latest drivers for your video card has broken something.
Unless your video card is old or you have incompatible drivers, it really shouldn't do this. The game doesn't demand much hardware compared to most games. Even the demo that was loaded down with Denuvo ran reasonably well on my 6 year old or so Surface 3 laptop with a measly M3 cpu and whatever Intel video card is built-in. This tells me that just about any PC built in the last 5-10 years should be capable of running it.
But due to circumstances, I stopped playing for about a year, and when I tried to open it again I got a black screen.
I feel bad that my entire game is in limbo right now. And that a PC that accompanied me in this game for about 132 hours can no longer run it through its graphics card.
Even if I do multiple tests and put all the resolution to the minimum, it still does not open.
System: windows 10
Processor: AMD Ryzen 3 2300U
Graphics card (Name... I guess): AMD Randeon(TM) Vega 6 Graphics
That should be enough. I've had the game running on less than that: a Surface Pro 4 with m3 processor (weakest of the CPUs for this model) and the Intel HD 515 graphics set (weaker than an Radeon Vega 6).
If it worked before but stopped working, then either the Radeon drivers or a DirectX upgrade did something to break it. In Config.exe, don't just change resolution, but turn off the graphics effects like antialiasing and bloom and making the other settings low quality or near distance. It's likely one of these is no longer working correctly for you. if you get it running with everything set to lowest setting, then you can quite and retry by moving one setting up at a time until you find out which one kills you.
Have you possibly tried rolling back to the Radeon driver version closely matching the last year-month you knew it worked? (They are all named year-month like 22.2.3, corresponding to February 2022.) Laptops usually have the integrated drivers supplied through Windows Update, so make sure you're up to date there, too. Potentially you've got a driver that has a DirectX bug that causes something like the bloom effects to cause a fatal error.
I suppose its possible the game files got corrupted too. I assume you've tried to uninstall and reinstall the game?
Even in time intervals such as 1 day, 1 week or months uninstalled to reinstall. I also tried the technique of everything to the minimum in one of those occasions. It didn't work for me.
Also every time I check if the Laptop has something with other games like Assassin's Creed Broderhood, Crisbell or The bending of Isacc nothing bad happens to me and they start perfectly.
What does not even let me enter the game happens to me only with this title. I don't mind deleting my previous save from the files if necessary, I just want to get back the game I've enjoyed so long and it's not Minecraft. (Although Minecraft I know it's fun, this honestly gives me more love than any structure I've ever made out there).
JanoJade: Have you tried moving/renaming/deleting the user-specific data folder? These are usually found someplace like C:\Users\<userid>\Documents\My Games\DRAGON QUEST BUILDERS II\Steam\76561198032351865 or C:\Users\<userid>\OneDrive\Documents\My Games\DRAGON QUEST BUILDERS II\Steam\76561198032351865. CF subdirectory is config files used for things like keyboard mapping. You could try deleting or renaming this folder to see if game can then boot up. It appears to be written out when you change keyboard or mouse mappings so if you made some keybaord or mouse change in the past that is now an incompatible mapping (perhaps by having a new mouse or USB driver installed?) it could perhaps leave you where you are. SD is the save file subfolder; its probably less likely to cause a startup failure though. But you could try renaming that too just to check (don't delete, as you'd lose your progress.)
The log file under the LG subdirectory may also identify the problem. If it works correctly, the log file should be something similar to this:
Find the LG and SD folders. But no CF.
LG:
Get Reg Value Setting : 1
Set Reg Value GraphicAutoSetting : 0
Get Reg Value Resolution : 4
Get Reg Value WindowMode : 0
Get Reg Value Vsync : 1
Get Reg Value Language : 6
Get Reg Value Setting : 1
Get Reg Value MouseSensitivity : 4
Get Reg Value MovieMode : 0
Get Reg Value PadDecide : 0
Get Reg Value KeyConfigReset : 1
Get Reg Value MouseSensitivityType : 1
Device Name: [\\.\DISPLAY1] Device String: [AMD Radeon(TM) Vega 6 Graphics]
Device Name: [\\.\DISPLAY2] Device String: [AMD Radeon(TM) Vega 6 Graphics]
Device Name: [\\.\DISPLAY3] Device String: [AMD Radeon(TM) Vega 6 Graphics]
Device Name: [\\.\DISPLAY4] Device String: [AMD Radeon(TM) Vega 6 Graphics]
Enable GPU particle on this machine
Init Devices Start
Init Graphics
Init Graphics Memory
Create Graphics Device
Reset Graphics Device
Init Sound
Init Devices End
If you moved/renamed/deleted the save file folders, that does affect affect the movie file. If no save file, then it goes right to main menu, and only plays movie after the slave ship sinks. If saves exist, it will choose to render the movie specific to the gender of the player who created the most recent save slot (and the startup menu background shows their island.) So if save files are corrupted in some fashion, this could cause the game to crash.
*After Trying all the ideas*
Are we really out of ideas already? Well, ... ... ...
I can't even ask for a refund for my hours played and I don't know how to ask for a working copy.
Apparently my computer has no problems and I already tried alternative methods for more than a year.
What am I supposed to do as a game that I love and can't play?
You could inquire with Steam about getting a refund - though I'd find it hard to believe they go along with it. You could of course get the game for Switch, PS4, PS5, Xbox One, or Xbox Series S/X. (Nintendo is actually running a sale right now to correspond to the NSO Game Trial. They're offering the Digital Deluxe edition, which includes all the DLC, for less than what Steam is currently asking. $42.58 for the whole thing on Switch, though Steam has been as low as $32.49 in the past. The sale price may end Tuesday when the trial ends though.)
... Why does it keep happening to me? I want to play?
I uninstalled it this time for months, MONTHS. And I had a hint that I could play the game.
The black screen appeared as usual, but this time the loading icon appeared.
I immediately reacted with joy, I could play again... *The screen returns to Steam*
That wrecked me, the first sign in years that my game wasn't dead. It hurts, too much.
What do I do to be able to play this wonderful game again?
- Windows fully updated.
- All drivers installed needed to run the game, if missing something that be a reason for a crash, or possibly one of the drivers are corrupted. If you search my post history on Steam, you may find my Dropbox link for all drivers you ever need in life for all games, as covers for 32bit, and 64bit incase games run in either bit, so solves those headache.
- Ensure your 3rd party anti virus isn't going full ♥♥♥♥♥♥ mode where it either quarantine files, or does deep scan holding software up from working correctly.
Something else I've forgotten to ask, but if if game is installed to an external drive, it may not operate correctly. It really should be installed to an internal drive (usually C drive)
Another option to diagnose could be to download one of the Dragon Quest Heroes games. These don't have demos though so you'd have to buy them outright and then refund. But they're made by the same team (KoeiTecmo Omega Force, under direction of SquareEnix), use the same audio system, and very likely the same movie playback system. If it worked and DQB2 did not then probably could narrow the problem down to the DQB2 engine (though I'm not sure what benefit that gives us.) But if they also do not start up then we can be fairly sure its a video card or audio card issue.
If you're sufficiently powerful in your use of Windows, you may also tweak Registry settings. Delete the node "\HKEY_CURRENT_USER\SOFTWARE\SQUARE ENIX\DRAGON QUEST BUILDERS 2\" to wipe out any registry settings for the game. If that alone isn't enough to get it running again, there is a compatibility key under "\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store" that could be deleted. Also several keys under "\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\" Depending on your sound chip, you may also have audio system configuration keys under "\HKEY_LOCAL_MACHINE\SOFTWARE\Nahimic\NahimicV3\" which could possibly be removed. Always remove the parent key/folder, not just the individual REG_SZ keys. There are many other registry keys containing either "DQB2" or "Dragon Quest Builders" but none strike me as particularly safe to remove.