"Unexpected error"

[AeroSN]

Hello. So I have RF 7 wired interface, and I thought that it's compatible with RF 9 as in the manual it is said that RF 9 is backward compatible. However, when I tried to launch the game, it's said "Unexpected error" and I can't play the game. This is so frustrating!

edit: another thing i want to mention is the error when a transmitter isn't connected is that "plug in a transmitter or a WINDOWS JOYSTICK". what does this mean? I tried to connect my logitech controller, but the error still pop up.

edit2: after reinstalling the game, after booting the steam with admin privilege i got to play with my logitech controller. but as soon i switch to my wired interface (i use universal dongle for my FS-T6), the error pops up again. it doesnt do this with RF 7. Here's the error https://imgur.com/u84IMJ0

[opjose]

The RF7 wired interface normally works w/o issues.

You may want to contact KnifeEdge's tech support number.

They are pretty good at dealing with stuff like this.

[Delizar]

I am getting the same "Unexpected Error". Here is my failed journey so far.
I have full admin rights on the local machine and launched Stream to run as admin.
I am using my InterLink Elite from RF 7.5. It is showing up correctly on my Devices List as an InterLink Elite.
I first installed RF9 through Steam with the Elite plugged in. Launched RF9, got the RF9 banner for a few seconds and then the Error.
Unplugged the Elite to test, launched RF9, it asked for a controller. Plugged Elite back in, relaunched got "Unexpected Error".
Uninstalled, reinstall this time with the Elite unplugged, result was the same problem.
Tried downloading the Installer directly so not launching through Steam. From https://www.realflight.com/dlrf9/index.php. Install and launch was run as admin. Same exact behavior. If Elite is unplugged it asks for a controller. If plugged in "Unexpected Error"
I am about 2 more tries from doing my first ever return on Steam. (frustration vent there)

[8ball01]

Same here

[tazgws]

Jumped on youtube and found this https://www.youtube.com/watch?v=UFnKd5OcPEY it worked for me and my Radio's, not just my Jumper

[Delizar]

Just a follow up in this. I have now tried 3 different controllers. 2-usb Joysticks and my Taranis XD9. They all work and Real Flight runs correctly.
The only thing not working is my InterLink Elite, that they specifically state is supported. (Elite is in working order, works fine on RF 7.5)
I have swapped a couple of Emails with Realflight support. They were stuck on the usual Tech Support line if everything but there product. (anti-virus, ect….)
For now I have created a profile on my Taranis just for Realflight. You can go out there a pick up a Real Radio for less money than they want for their usb controller.

[opjose]

I have no problem with the Elite nor later controllers under RF9.

[Galuwen]

Hi Folks,

had the same problem and found the solution: It is the USB 3.1 Port (in my case). Using an cheap USB 2.0 HUB and no it is working w/o problems *hurray*.

Galuwen

[AeroSN]

oops i think i forgot to follow up on this issue. setting the controller in steam solved my problem. https://www.knifeedge.com/forums/index.php?threads/unexpected-error.50275/