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AMS2 only detects controllers during the initial loading phase so the wheel MUST be on 1st, if not it won't register any inputs, same applies if you unplug the wheel in game, you'll need to restart the game.
The game has a history of losing input devices too (had it happen with both my old T300 and CSL DD after a recent update), it's usually not a MAJOR problem as the following usually sorts it out.
If that WAS a daft question...
Try changing USB port, no idea why but it's worked for me in the past (CSL DD here).
If that doesn't work?
Try reassigning all controls in the options area.
For steering assignment to register you MUST pull and recentre within about 1 second, no need to goto full lock just 90 degrees and back is enough.
If you pull and hold nothing will happen as it won't register.
If you pull & recenter too slowly you'll see "Multiple inputs detected" (actually a good sign as it's registering the wheel), try faster.
Pedals require a rapid stamp/release, same potential issues as with the steering.
Work through all buttons etc.
If the above works?
Calibrate the steering and pedals in controller options (this is why full lock isn't needed when assigning).
If the above DOESN'T work?
Switch to the "Custom wheel profile" and try assigning all controls there.
HOPEFULLY one of the above will get you sorted...
Ohh and finally if you find the FFB a bit off then try the custom FFB files found on Reiza Forums here....
https://forum.reizastudios.com/threads/automobilista-2-custom-force-feedback-overview-recommendations.11135/
Instructions for installation in post 1.
Files in post 2 (reverse order).
Alternate variants can be found in the thread itself.
Been using them for over 2 years and I find them far FAR better and more detailed than either default or default+
I don't have Moza but my friend who plays this a lot does have the R21
I don't remember what he had to do to set it up, pretty sure you have to start with a custom wheel. Not custom FFB but the custom selection in the wheel profiles from in game, clear all the bindings and start from scratch. After you bind left and right steering, go and calibrate the wheel.
You have to take the extra step with Moza gear for now until it is more widely adopted. A quick google search would provide you with a answer.
Try not to be so upset, i know it can be frustrating at times.
i'd offer to help more but you say my favourite game is a POS.
Good luck to you.