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UPS doesn't get to say we're going to deliver 300 parcels to City A and 300 to City B, they deliver to what it says on the address label
1 - you do not get to choose the final destination of cargo or passengers, not directly anyway.
2 - transportation demand will match only the amount of demand at the end of a specific line. You cannot transport more cargo than it is demanded; especially relevant for towns that have many demands, but secondary demands that are usually smaller than the primary.
3 - industries have a finite amount of production capacity, so they may be unable to meet demand, if it is large enough.
-You can help the truck traffic jam problem by optimizing the truck stop traffic layout, as you say you've done. Edit the truck stop and remove the in/out roadway that it starts with, and replace it with separate one-way in and out roads. Once you connect those to your main road, go back to the truck stop and select the transport line. Make sure the route line for it goes directly through the truck stop, with no circles or loop backs or anything like that. It should go from the road > one-way entrance > cargo lane > one-way exit > road.
-An even more effective tactic is to make the trucks in a transport line use multiple cargo lanes in a truck stop. Select the transport line and open the menu to edit the stops. Locate the truck stop that's having a traffic jam. There's a set of lane icons on the right side of that panel: one changes the main lane and the other lets you select additional lanes. Click the dots next to any other cargo lanes in that truck stop, and incoming trucks will use those lanes if the main lane is full. You can confirm it's working by selecting the transport line: the route line will branch and show faint lines through the alternate lanes. This also works for train stations, but you need to make sure that the signal before the station has a route to each alternate platform, otherwise you'll get an error.
-For the train issue, you can always add extra locomotives to help with the speed/acceleration of a train line. In the real world, many freight trains operate with multiple locomotives to provide redundancy and extra motive power, and have done so since the 1800s.