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Not sure about the campaign in question, but you might need to create lines to different destinations.
Cheers,
Chris.
If you have trains and planes - or any two lines, really - serving the same destinations, they are likely to gravitate towards one or the other, even if one line is super congested and the other is totally empty.
Best to avoid this in a for-money playthrough.
If this is the case in your scenario, sell all vehicles of the underperforming line, or allocate them to somewhere else.
If you want to use airplanes, especially before they reach modern capacities, you basically have to do one of two things:
* Select a route that isn't very popular
* place your airport in the middle of nowhere with poor connections
Either or both of these things drives down demand. A low demand is necessary for airplanes with puny passenger capacities in order to handle demand, and not have your airports overflow with passengers (and not compete with other lines).
If the game had allowed you to set the ticket price, so that an airplane ticket costed ten times as much as a train ticket (and the game subsequently treating this as a ten times longer distance) you could make things work as in real life, tweaking costs so that the demand matches your transport capacity. Or even better, if the game itself handled ticket prices and changed these dynamically to make sure no station overflows with computer people stupidly standing around for years waiting to board their ride. But alas.