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1. Used DDU in Windows Safe Mode
2. Apparently the Nvidea 970 drivers where still in the system - removed all the drivers and restarted the system
3. Went and re-installed the latest AMD drivers and software - I also used the "reset to default" during the installation to do a clean re-install
Game still freezes - first time it ran for a few seconds and then same as before => freeze
A few more things I tried without success
- changing game related settings in AMD Radeon software to "standard" (so no improvements provided by AMD like "Anti-Lag" or similar stuff)
- closed basically any software that could interfere
- deactivated secondary display
- reduced GPU Core Clock speed from 1750 MHz to 1600 (even lower than the non overclocked RX 5700 version of the card)
I'm not sure what else I can do here...
You can try rolling back to a pre-adrenaline driver (I'm using 19.9, but im using a RX590 and i think this is the earliest driver release for navi, so i dont recommend it for you). but you can try 19.12 or 19.10. Or you can also try out another game that uses opengl3 or newer to see if you also have performance with that too.
Also how big is the save?
also if you go with the driver roll back, you might want to run ddu again too.
I didn't expect the power requirements to rise for the newer GPU models.
Well after taking another look the AMD RX 5700 wants to have at least a 750 Watt power supply in the system. So I think that due to a lack of power it may not start up completely as it is supposed to which may cause the issue with TF2.
I have to admit though that the power supply didn't come to mind until I ran some other tests that had nothing to do with the game itself. When I installed certain MSI update and monitoring tools today I noticed that at least one of them failed to recognize the GPU. When I checked the event log I found an entry with an error claiming that it couldn't load at least one file:
C:\WINDOWS\TEMP\LiveUpdateAPI\Atiflash\atidgllk.sys
which when I tracked it back in Google someone in a forum suggested something related to power usage. There were other indicators in monitoring tools that I already ran before where I could've noticed it (it seems that the card is running at reduced specs currently due to a lack of power) but I didn't realize it because the thought process was "it will most likely only run at full speed when needed".
Anyway I will check it again after switching out the power supply...
could very well be navi being the problem or 20.04 being buggy with tpf2. As much as I want to like navi, the cards have recognizable issues with them and its pretty sad. Theyre fantastic cards on paper, but some oems didnt implement them right (poor heatsink design neglecting VRM's or having poor performance) and the drivers just seem to be general holdbacks.
Also for that error, which log did it show up under (system, ACEeventlog, application etc) and what was the error source & full contents of the error?
Right, done some research on this, apparently the RX 5700 is a broken gpu. And a very well known issue. What you're describing is exactly what occurs. AMD claim they fixed the error. Maybe your's isn't fixing.
Condescending Prick out..
Yeh you spelt it wrong.. but that's forums for ya.
Goto youtube and type in RX 5700 Bugs.
There is a new system in the 5700, in the sharpness enhancement, which is a new tech, it could be that tpf2 can't run that tech.. much like it's suggested to turn off aa or drop it to a low rate.. this is a design flaw in the game.. not in the hardware. As others have mentioned it could be a psu issue, older economy psu's are well known to fail, because of their economy mode.. similarly anyone with onboard micro fans find they burn out quicker.. which the newer ryzen motherboards all deploy.. seems the more cutting edge stuff is now, the more fickle it is.
The RX 5600/5700 cards are an actual (pretty big) upgrade and somewhat compareable to current generation NVIDIA cards and come at a reasonable price.
I didn't hear anything about serious driver issues before buying the GPU but if you're not looking for that kind of information or watch specific tech Youtube channels on a regular base (which at the moment I don't) that's not something you can know.
I honestly doubt though that this comes purely down to GPU drivers or the GPU being bad in general. If other games work very well, but this specific one doesn't work at all then there is something else going on here.
I've also taken another look at the monitoring tools for the RX 5700 while games are running. The power usage seems to be fine. I will still replace the 650W power supply with an 850W one simply to avoid possible issues with puttin to much load on that thing possibly causing damage to other hardware.
Still the clock and power usage of the GPU go up as expected when the demand calls for it. So my initial thought that power and performance are only scaled up when needed was correct. That leaves again scratching my head regarding other sources of the problem.
I might try uninstalling the AMD drivers one more time to re-install them seeing if I can fix the other issue that certain elements of the drivers cannot be accessed by the MSI tools. Other than that without help from the TF2 devs I have no idea how to get this game running at this point...
It's in the Windows Event Log in the system section. There is two error messages whenever I start up the "MSI Dragon Center" where it provides two error events (ID 1060 and 7000) related to the file atidgllk.sys. The file is where it is supposed to be but at least the MSI tool can't open it (Bitdefender is blocking neither, I checked it).
When I Google this file as well as the error IDs the results refer to driver loading issues with suggestions to re-install the drivers as there may be the wrong versions installed.
They said the exact same thing about Fury, Vega and Radeon 7. They look great on paper, but in reality - they where very far from their price points and nvidias offerings. AMD's high end offerings is whats kinda screwing a lot of consumers right now.
I hate being that guy, but this is your fault. Im not asking you to watch any of the tech youtubers or go around reading every post about your future purchases; but maybe ask a few friends or people you know that are knowledgable with computer hardware. I knew of Navi's troubles since the beginning, and we all anticipated it because well, we've been dealing with AMD/ATi's inability to do drivers for a very long time now....
Its like fine wine, in the beginning you'll hate yourself and your purchase. But overtime, they usually sort these problems. Now OEM's being braindead idiots and giving improper heatsinks to cards, using subpar components, or generally bad design; well thats a thing in life. Go with a OEM that isn't terrible.
Id say Ignore it. or bring it up with MSI. If its not a AMD reporting source, its likely confined to whatever dragon center does. I only use afterburner (does the trick 99% of the time. if you need a lot more sensor readings for troubleshooting; hwinfo). But seeing that its only dragon center that is pushing that error, its likely confined to that software. Maybe check the settings to see if there is some sort of legacy option enabled. From my memory, atidgllk is absolutely ancient. Quick googlefu action confirms this - but why such a component is there is intriguing.
With my RX590 + 19.9 drivers, I don't have this file on my system; but once I get back home and no other developments arise ill update to adrenaline and see if that file is present there.
Again, cant compare Navi to GCN. GCN has been out since the HD7800 series which puts it at about ~7, 8 years old now. The RX500 series was the final and undoubtably the most refined of the entire uarch. Its bullet proof at this point, and while their numbers dont compare to nvidia offerings or the paper spec of navi; it just werks. AMD/ATi always has problems when they release new uarches. They had problems with GCN too at the beginning but they eventually sort it out.
Now that is an idea worth exploring. Has OP tried this and verify that these make any impacts on perf on their part?
Alright, PSU's very rarely cause a single application to stop responding or for the application to crash. The chances this is a power supply issue is pretty low considering what they have divulged so far about their issues. Speaking from experience, PSU failures either complete, or partial, have a different way of manifesting problems. From the light end, you'll get either a blue screen or error in Windows about the display device driver stopped responding and recovered (or if it didnt recover thats where that wonderful BSOD comes from, and usually the GPU driver will be listed as the faulting module). You can also look at the severe end of the scope, ranging from no POST, or in the most severe of cases; complete system failure/component destruction. But they don't cause a ANR's. If it was a power delivery issue, they're more likely to run into reboots or throttling.
The simple truth is that even with the extra RAM it's still not a good GPU. The RX 590 (which is the highest model from that line as far as I can see at retailers) can't even keep up with the Geforce 980 Ti.
And if it comes down to it instead of the RX 5X0 cards I'd rather go for the Geforce 16X0 cards. The only reason I picked AMD was that the Radeon RX 5X00 cards seemingly (on paper as you say) have good performance for the money they want.
I'm not yet willing to give up on the RX 5700. However if I see more issues popping up and other games and applications being affected (currently I'd still assign blame in this case to the Train Fever 2 devs as the game does in fact have various issues and that includes technical ones) then this would be my first and last AMD GPU.
The 590 and the 1660 are from what I recall on par with each other, this is for 1080. But driving high resolutions >1440p, at higher refresh rates >120hz, thats where navi/fury/r7 was going to help - but they all flopped. Fury/Vega/R7 had horrendous power and heat issues, HBM is great on paper - but woefully bad in reality. Theres a reason why Nvidia pushed it to the backburner (also its outragiously expensive too).
At the $200 arena, the 590 is the best. The 1660 will set you back some more with current prices at upper $200s/300s., and the 2060 just slightly more than that (and the 2060 should be favored over a 1660 anyways). Spending an extra $100 for such a marginal performance gain, in my books, isn't a wise decision (not factoring in the problems we're going to experience with the economy for the next couple years... )
I get it, Navi is leaving a lot of people some bad taste in their mouths. Rightfully so, they thought they where going to get a 2070-esque card and ended up with a disaster that cant be compared with anything that is usable. I've used all the vendors from 3dfx/Nvidia, ATI/AMD, Matrox even had a sigma before. They alll have problems, new uarch; new problems. Nvidia had it with the RTX2k cards prematurely dying/artifacting on release. But navi's cards seem to span between poor design from OEMs (eg, MSI, Powercolor, Sapphire, XFX) and drivers, and well it could be the game devs too like why are we still using OGL in 2020? Why not vulkan?
Personally, in my professional opinion, return the 5700 go with a nvidia (Maybe pick up a 2070 or a 2060 if you can afford it or go with a RX590 if you gotta budget (which isnt a bad idea, this is going to be a real bad year or two). If you're driving large resolutions and higher refresh rates, the RTX2k series is the goto for this. If you want to give them another go, give it some time or wait til they refresh the lineup (big navi etc). Each generation of the uarch should have noticable stability improvements in terms of hardware design; the software will get better over time anyways. ATi/AMD is just notoriously slow at it.
I wanted to buy a new GPU in early 2019 but the tech that was released then (GTX 20X0 series and R7) were rather disappointing. So I planned to wait for the next gen which was supposed to be ready around early to mid 2020. This obviously is cancelled now and I don't expect any new tech this year and for prices on current tech to go up very quickly towards the further we get into 2020.
I will probably tinker around a bit with the RX 5700 over the next few days (also may contact AMD to see what they are saying regarding this issue) and if I find any problems that can be traced back to the card then I will return it and switch over again to the more expensive NVIDIA cards.
Would be disappointing as I really want to give AMD a chance.
If you want something that just works, nvidia is the goto. Personally, I despise the company but undoubtly they're making the best product on the market. And you're right I think the new lineups are done for the year; this train barely got out of the station and its already derailed.
Out of curiosity, did you try the saves out on the 970 or any other nvidia cards and see if the stuttering/freezing was still occuring? I'd scroll back, but this low fps over rdp is exceptionally frustrating when you're scrolling. :)
Hopefully you'll get it sorted out too Dr.Acula