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In my mind, the way I believe it should work is a train sits there waiting for a full load. It empties the platform of waiting goods and the clock starts ticking. At this point, the production source should not be producing anything. A train arrives that loads the production source and it starts producing goods within the wait window. It should do this sufficiently fast enough to fill the train within a reasonable time.
The problem as you indicate is the platform can be empty but the production source keeps producing very slowly. If you look at the stock it has, it often has sufficient source goods to fill the train but because it's producing them so slowly, it actually works against your network.
The train is waiting for a full load but the factory isn't producing them fast enough because you're not transporting the finished goods quickly enough. If you let the trains go without a full load, they will be mostly empty for a while before the transport rate is sufficiently high that the production facility ramps up to fill all trains automatically.
Thus, I find it's a useless feature that causes more harm than good. It behaved this way in TpF1 as well which meant I hardly ever used it.
Just imagine trains irl will wait 1 more minute after every next late passenger unlike some constant time stops.
Wait until full load
OR
3 min has passed
OR (and this is the big one)
another vehicle on the same line is waiting behind me
As for passagers line, I always set to " Pick any load" and no waiting.