Stuck on loading screen?

[Plains]

The game seems to be stuck on the loading screen when i start it. I already sucessfully launched it 2 times before it started doing this, although both attempts froze my entire computer and I had to restart. Already checked file integrity multiple times, as well as re-installed, my PC exceeds even some of the recommended requirements and meets all minimal requirements. Can anyone please help me?

[Kai5]

same for me

[Shoester]

same for me after i opened the first door in the Cartoon world just froze now it's loading for eternity

[shade00]

Originally posted by Shoe-ster:

same for me after i opened the first door in the Cartoon world just froze now it's loading for eternity

verify cache i would say to see if any files became corrupted?


as for anyone facing problems i created a bug report thread for the developers
sadly problems will arise, due to how complex computers are, in that so many have different parts.
so some may be effected well others may not simply over a single part in there computer.
or something outdated like a driver, or direct x

[rikendrix35]

same im stuck on the menu

[Plains]

So I completely uninstalled the game using an outside uninstaller. Turns out Steam won't uninstall ALL the files. The game still freezes the computer sometimes and it's VERY annoying, but at least it runs now.

[shade00]

Originally posted by Plains:

So I completely uninstalled the game using an outside uninstaller. Turns out Steam won't uninstall ALL the files. The game still freezes the computer sometimes and it's VERY annoying, but at least it runs now.

thats very strange, and iobit.com uninstaller tends to remove everything when uninstalling
sounds like may have been corrupt files, usually you can libary game properties and verify cache, will sometimes fix its kinda same as an uninstall reinstall but easier, no data used or anything really unless some are broken files

[shade00]

why does that sound like corrupted or glitched data, glad you were able to figure it out
doing a verify cache via library on the game might fix that, if its detected would be faster
but who knows if it would consider that a problem and replace the file

[Shoester]

what is a cache bc i am german

[Shoester]

and i don't have a folder called like this so yeah it's bad

[shade00]

Originally posted by Shoe-ster:

what is a cache bc i am german

https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB
how to verify the games files, basically a better then reinstall it finds any corrupt or missing files it replaces them, but i dunno if the messed up file will be found or not for those with the problem, if not then the steps above are best

also appdata folder is hidden automatically
you need to unhide it to access it. search engine how to unhide it few methods

[Cyclops]

Im sorry to be that guy but is there someone that can explain this in simple or dumb terms basiclly, I have trouble following long complicated steps thank you :)

[shade00]

Originally posted by BreeLyz:

Originally posted by shade00:

why does that sound like corrupted or glitched data, glad you were able to figure it out
doing a verify cache via library on the game might fix that, if its detected would be faster
but who knows if it would consider that a problem and replace the file

"verify cache via library" didn't help.
Maybe because "verifying cache" does not affect user data files.
Therefore, it is better to do it manually.

the verify, it checks if any files are corrupt or glitched, which if it finds nothing
then reinstalling is the next step, but many have low internet speeds and data caps
plus its alot quicker to try a simple step first, you always try the easy steps before the hard ones as sometimes things can be fixed easier wise.

[that one guy]

So i'm having the same problem, I start the game up and the little bendy loading icon pops up and then freezes. Does anyone know a easy why to fix the it

[Quartzzz]

I don't know what to put for "Your name" I tried my computers name, my steam name, and my own name, nothing comes up

[Quartzzz]

I did everything it said, the game loads, but I'm at the very beginning, no save files