OFFICIAL Q&A + BUG REPORTING THREAD

[Woland]

Hey guys, developers here.

We're hoping you guys will have a wonderful experience and will get to feel all the love we've poured into the game over the years.

That being said, in case you encounter any issues, let us know and we'll do our best to sum them up in this thread together with solutions or state of the fixes.

If you're experiencing a bug, please check if the issue hasn't been reported before - there is a list of known issues below. If you don't see your bug there, please give us as much info as you can. In some cases, we'll ask you to send us an e-mail with some more info.

(PLEASE INDICATE WHICH VERSION YOU ARE PLAYING - STEAM, WINDOWS 10 STORE OR XBOX!)

We wish you a wonderful time with our game.

In the name of the whole team,
Blaze the Producer


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Known issues:

https://www.orithegame.com/known-issues-bug-status-report/

[Issendir Volk]

I think my silent woods map is bugged, It says 99% when I have and did everything. It's the only thing that I have left to get the 100% of the game.

https://steamcommunity.com/sharedfiles/filedetails/?id=2021036336

[MostValuedPlayer]

Originally posted by gimkim:

I already beaten the frog boss before I got the quest that ask me to find 4 wisps.
Now I'm stuck and can't get this wisp since I already defeated the frog boss.
(Got there early without feather by triple jump, dash, atk atk atk to slow down the fall.)

I'm having the same exact issue, replying for more visibility
https://www.youtube.com/watch?v=Me22km1LMX0

maybe they can add a fail safe to where, if you have the achievement for defeating the boss it automatically marks this part of the quest complete and gives you the wisp

[LLBitch]

I've been sealed in a purple gate room, only the purple bullet can crash the gate, yes, I'm totally sealed up. this place is in the WindSwept Wastes. When I rebirth from death, found in a sealed room with lever. To my astonishment is, all my 10 temp saving is the same, ori in the room, all of the 10!!! Please fix this ASAP, or my 11 hrs gameplay will be wasted.

the problem might be as follows:

I died so many times here. Every time I rebirth, all there purple gates are closed only except once, the other two are closed but the gate which seals my way is opened, then the softlock thing happend to me.

https://steamcommunity.com/sharedfiles/filedetails/?id=2021051348

https://steamcommunity.com/sharedfiles/filedetails/?id=2021075209

[daisoujou7]

Achievements Lost and Found and Destiny will not unlock for me. Windows 10

[jinchuriki]

Whenever i use spirit edge ability, i get major stuttering. Otherwise the game runs fine.

[Hououin Kyouma]

Anyone else experiencing the 'Spirit Edge' bug.. I can't assign the ability to anything so im stuck next to this damn beautiful tree... HELP

[SeNSOR AV]

another weird bug https://clips.twitch.tv/ZanySillyPancakePeteZaroll

[Dibbly]

- Xbox One S
- Downloaded/preloaded through game pass
- Achievements are not unlocking and collectibles are not showing up.

I completed the game and watched the credits and epilogue and did not get the achievement for completing the game. I also collected every health orb and did not get the achievement for finding all the health orbs.

In this video, it shows the very last collectible I need in the game on the map and it just isn't there:
https://xboxclips.co/dibblyduck/02c5ebb4-64ba-462d-afb3-bf5b2364e8c2

I'd really love to get 100% but this last spirit light has just been missing for two days now

[Hotdog]

Currently stuck in Willow's End. I threw a Spirit Spike at the corruption to the rightmost of the map that is blocked by a purple barrier. The Spike passed through the barrier and destroyed the corruption. Now I'm stuck on the other side after the cutscene. I can send a screenshot of the issue. This was done on Xbox One but also exists on Windows 10 as well.

https://imgur.com/gefjjzG

[Rock 'N' Troll]

Minor display bug (Steam version, Win 10 x64 1909):
If you gather energy while the "Flash" ability is active, the flame effect on the energy bar doesn't switch to the right orb until the orb has been fully used up - https://i.imgur.com/omkSA4s.png

[Narinder]

Originally posted by Tyresote:

So my bug started yesterday, when I finished the quest where you have to find Kuo and after that you meet the big Froggy friend which tells you to recover every part of the forest's light. Okay, everything's fine, but, I entered today into the game and I had a different mission: lost friend: find Ku. No indicators in the map, anything. I went to the Silent's forest (I don't know if it's called that way in English) to try to find Ku. Of course she wasn't there, but not yet, now I am at the place where Ori found Ku after she saved him and she found her weak, and Ori's so sad that can't even jump or do skills. Well, I try to scape from this part of the map, I even do the sanctuary fight, but yet I can't get over any wall, and, of course, my quest's still bugged. I tried to restart the game, the computer, even copying the game, but nothing worked out and I'm still having the problem. I can totally see myself having to restart the game and play it for 5 hours because of this bug.

I'm playing in the xbox version.

Yeah, I had the same problem on Windows 10!

[Cresta la cultura]

Help pls, this is the last collectible for achievement, guess it's bugged
https://imgur.com/cRyTewh
https://imgur.com/5d7pZbz

[letwookieswin]

Hi there! Just adding another comment to this list of known issues. We have the "No Sound" issue. Waiting to start the game when the sound is fixed. Using a PC with Windows 10. Let me know if more info would be helpful to the dev team! Thank you!

[Rin]

Originally posted by Wingdings Gaster:

Hi! Sorry if this issue has already been reported, but here's something that's come up for me. Also, please don't read on if you haven't played much of the game, there are light spoilers!

I've completed the "Find Ku" quest and triggered all the cutscenes that follow its completion in the Silent Woods. However, the game doesn't register that I've completed it, and "Find Ku" is still in my quest log. Also, when I walk around in the Silent Woods, there's a part in the middle (where Ku was found) in which Ori can't use any of their abilities, and they walk slowly like they do during the cutscenes. I don't think the game has registered that I've completed the quest, and it's making getting through the Silent Woods impossible. Any help on this would be appreciated! Thanks!

I have the same problem in Steam platform.

When I finished the "FInd Ku" mission, with the cutscene I returned to "Kwolok's Hollow". The next mainline mission required me to find three fragments. At this point I quit the game.

When I continued the game and read the save before exiting, I found that the main line task prompt returned to the "FInd Ku" mission. But there is no icon for this mission in "Silent Wood".The icon for the main quest to find the three fragments is also gone.

When I realized this was a bug and tried to read the backup progress, I found out that there was no progress before completing the "FInd Ku" mission. Next I can only restart the game and repeat the operation for five hours.

Prior to that, I had lost game progress twice in the Microsoft Store version. Counting the Steam platform is the third time that games cannot be played properly due to archiving issues. The process of re-chasing progress is not fun, and I hope the development team can fix these tricky bugs as soon as possible.

I'd be happy to help if the developer needs to track this down. My contact information: linzyjx#gmail.com .

[ied206]

I had been softlocked in the room in 쿠울록의 동굴.
I was playing the Steam version and running it on Windows 10 v1909.

https://drive.google.com/open?id=19KzO3eAUypdTMDJr9XTVBixoCt_PP98q
https://drive.google.com/open?id=1MUzWyszttLdywA6TO4JlDhzTv9QEMtVD

The problem is, I was stuck in the room and spent too much time, and all of the healthy backup saves were overwritten by softlocked saves. If the latest patch does not solve the issue, the save file is forever stuck.