NO SOUND?

[Winnie The Pooh]

This makes me so sad. On my older laptopt on Windows 7, i got no problem. Now I have a newer one on Windows 10 on which I installed the AOEIII collection (CDs, not Steam) and I get no ambient sound when I play. Only unit and action sounds, but nothing in the background, which makes the game quite..sad.

If someone could help, you'd get an eternal virtual karma point!!

Thanks in advance

[NoldoCelu]

I have the same problem. Sound dissapearing after a little while, sometimes the entire game mutes. I play on windows 7.

[Winnie The Pooh]

The thing is, I never get the background music. At the start menu or in game, the music never plays. Weirdly, i get background sounds like birds or units, but no music at all :(

[NoldoCelu]

I had problems like that with Age of Mythology, but it usually helped to just restart the game. With this the game starts fine, but sounds start muting one after another after a little while. If I push it the game will mute completely.

[Winnie The Pooh]

Everytime I started AOEIII, the start music and in game music dont run :(

[NoldoCelu]

Have you tried any of this?

https://support.microsoft.com/en-us/help/910815/the-sound-effects-and-music-in-age-of-empires-iii-may-stop-after-you-play-the-game-for-some-time

[Winnie The Pooh]

Yes I did...didnt work for me. The thing is, I always not get the intro music, and in game music. Its not "may stop after sometime", its a constant :(

[Raydell]

I remember one thing that caused such an issue was playing on a non-english version of Windows.

In Windows 7, the solution was to go into the Windows Regional Settings and change the Sorting Order from Default to Technical (or change the Format to English (United States)).

For those who don't know where the Regional Settings are:

Start Menu --> Control Panel --> Regional Settings (could also be called Region and Language Options) --> Format tab. The Sorting Order option should be near the top of the window, just below the language selection.

I don't have Windows 10 so I have no idea where these regional options are in that one but they're likely somewhere similar.

On a sidenote, this also fixes the lag/low framerates on the Homecity screens.

[Winnie The Pooh]

Hi everyone,

thanks for your answers. I felt to write down the conclusion since the sound/music is BACK!
Apparently, it was related to Windows10. Since the last update, the problem was resolved. How or why, i dont know but its gone now.

Thanks for your help tho, maybe it will help another gamer!

[Erik.]

i got the same problem but i ♥♥♥♥ on it and it worked

[Winnie The Pooh]

what do you mean bro?

[Huisbaas Bob]

This does not work.

Changing settings to UK or US does not work on a Windows 10 machine and updated windows.

[Huisbaas Bob]

To anyone with the issue of sound effects not playing, here is a fix. If you have a subwoofer and two base speakers like me (Or any other configuration possibly) And you went into your configuration for your audio and set it to one where you could have the subwoofer labeled (Like I went to 5.1 surround sound and then when it prompted me what speakers I had I went with the two front ones, right and left, and a subwoofer to up sound quality a tiny bit.) it can screw up your sound effects in aoe3.

So what I did is I turned it back to stereo, AND BOOM SOUND EFFECTS WORK!

[dave_eklund]

Did anyone ever figure out the sound issue? I just installed AOE3 Complete Collection and had the sound failure error message. Found a very simple fix for it: Start the game - go into Help and Tools - Options - Sound Options and uncheck the "Equalizer Effects" option. Exit the game and then start it again. Both music and sound effects should be fixed.

This might not work for all issues.

[Murifex]

If you are using Windows 10 N, you might be missing some media extensions. You need the Windows Media Feature Pack, that made it work for me. You can get it here:

https://www.microsoft.com/en-us/software-download/mediafeaturepack

[johnny silverhand]

hola hablo español alguien me ayuda las cinematicas no van bien no hablan no hacen nada y pasan super rapido sin hacer nada necesito ayuda y si hablas ingles ayuda igual perro