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This is not a bug. It's not the number of houses you have, but the number of a specific type of house. To move the TC up to tier 3 you need 25 Homesteads. You likely have only 17 of these and the rest will be Shelters. Improve desirability and make sure the other requirements for Shelters to upgrade are met and they'll do so.
I understand, but I have only one type of houses and there more than 30, I don't have any single shelter. And now I tried to build more and nothing is changing.
Rebuilding will make that house a Shelter, not a Homestead unless it upgrades again. Can you provide a screenshot of your town to look at?